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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Bend
How do I check product availability at the Bend Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bend Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bend stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bend Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2021 reviews)
jake j
July 21, 2025
1 out of 5
I was a die hard Best Buy fan till today. I have been a total tech member since it started which means I am spending $200 dollars a year for coverage. Today I went in with a broken meta quest 3. Tamara "supervisor" told me that I had to return with all the boxes. So I went home got the boxes now they won't return the items I bought from Best Buy for the meta so, I am stuck with a defective headset battery, the leather face plate, and handles with strap adding up to less than $200. She pretended to go call her district manager "Jeremy" but it was no help. Probably cause she didn't actually call. The messed up part is I just bought the Samsung kitchen set (oven, microwave, and dishwasher) and washer and dryer sets from Best Buy in the last 20 days to upgrade my house. I guess I will return those because they are in the return dates. Sometimes its better to just take care of the customer. Tamara shouldn't be a supervisor.
Response from Best Buy
July 22, 2025
Hi, Jake,
Thank you for your review. I understand how challenging it is when a new device doesn't perform as expected, and you aren't able to repair or replace. We'd be happy to look into this further and see what we can do to help.
For further support, please feel free to reach out to us on Facebook (https://bby.me/xjy6x7), Instagram (https://bby.me/b8xlxp), or Twitter (@BestBuySupport). Be sure to mention your Google review 18841.
Kind regards,
^Pre
Herbaderp
July 17, 2025
1 out of 5
Placed an order for a controller and it first said it was shipped, then on the way and on the van on delivery day. Lo and behold I get a delayed notice, I call and they say the person forgot to pick it up and I'll have it the next day.
Its the next day and my order is now canceled by best buy because they now don't have what I paid for to be delivered. Love it.. I think companies should have to make it up to the customer for being stupid.
Response from Best Buy
July 17, 2025
Hey there,
Thank you for taking the time to share this review with us, although it is concerning to have an order cancelled on the date of delivery with no explanation. We would be happy to look into this, and see how we can help.
To get started, please send us a message on Facebook (https://bby.me/89xzz5), Twitter/X (https://bby.me/q50zqy), or Instagram (https://bby.me/ug3xkj). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: #16846. We look forward to hearing from you!
Regards,
^Katie
Eric A
July 15, 2025
5 out of 5
Had a issue with my drone, stuck sd card. It was fixed in minutes by the tech. Thank you
Autumn M
July 11, 2025
4 out of 5
I’ve always been able to find things that I need. But finding an employee is kinda hard sometimes you’ll be able to find someone near the front or over near the phones. Got a new tv from there and we absolutely love it. Is smaller than what I thought a 40 something inch would be but I’m guessing that’s because we went with a different brand this time.