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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Bend
How do I check product availability at the Bend Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bend Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bend stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bend Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2031 reviews)
Jasmine L
August 19, 2025
5 out of 5
I love how Best Buy hasn't really changed their layout. They have people waiting to assist you. I was in and out after a 2hr drive. Love Best Buy!
Richard P
August 19, 2025
5 out of 5
This review is about the geek squad. Especially Chris who is from Washington, who was working temporarily at the Bend store. Also Nathaniel their manager, Austin, Tommy and Sterling. All these guys were very professional even after we had a little oops as they helped to install a Dolby Atmos sound system and a new TV. It sounds fabulous. They are also very nice guys. We appreciate all the effort. my wife and I appreciate all the work you guys did and your professionalism. It was not an easy installation. It was very technical.
Highly recommend the geek squad.
Jesse A
August 11, 2025
5 out of 5
Very good customer service, I left with the item I wanted at a fair price!!
Lynne H
August 11, 2025
1 out of 5
Terrible, awful, no good customer service. No way can you get through to any live person. You go into the store, and many employees are just sitting there. They don’t answer the phone though. Unbelievably bad service!
Response from Best Buy
August 11, 2025
Hello, Lynne,
Thank you for the review. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores.
I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/fx7ioq), Twitter/X (https://bby.me/4emmq9), or Instagram (https://bby.me/bepuat). I’d recommend sending a private message or DM. Please include Google Review 27771.
Regards,
^ Kristy