Shoutout my goat keyshawn imma remember you till the day I die🐐🐐🐐
Goat got me the last chromakopia 1year album they had and it was in the back🥹🥹🥹🥹
W dude give this man 500 raises🔥🔥🔥
I initially went into Best Buy with a Compustar Remote Start that I had purchased from Amazon (half the price of the similar unit at BB). I purchased the Best Buy standalone installation online and scheduled an appointment.
After finally convincing Noah the auto tech rep to do the install on what he called an "out-dated, obselete unit", when I returned to pick my vehicle up I discovered that the unit had been installed incorrectly. The remote start functioned but none of the internal HVAC would turn on until I entered the vehicle and put the key in -- completely defeating the purpose of a remote start.
I tried to explain the issue to Noah, but he immediately deflected responsibility, insisting that the unit was too old and the feature wasn't offered. After a bit of a back and forth, Noah agreed to look into the issue again and reach out to his techs.
A week later I finally heard from Noah, and it was the same old story with him telling me the unit is "too obselete to offer that feature."
I did some research on my own and determined that he definitely did not install the unit correctly and hadn't wired in one of the ACC2 wires that powers the HVAC system. This is a common oversight when installing these remote starts. I called back and explained this to Noah and he was not receptive whatsoever. He finally agreed to reach out to his techs *again*.
Another few days pass and I finally get a call back from Noah. Turns out he's "got some ideas for some other things to try", so I bring the car back and shockingly he was able to get the unit to function as it should, HVAC finally working.
It's a remote start system - it emulates the key turning and the accessories powering on. It's not obselete, or too old, or lacking features. It was incredibly frustrating to have to convince Noah that he had done his job incorrectly. Not to mention I had to go back to the store multiple times in order to get the issue resolved.
I'm glad that it's finally working as intended, but will definitely not be having Noah touch my truck ever again.
Response from Best Buy
October 23, 2025
Hello, Haven.
We understand the frustration when a car installation does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/iweeoi), Twitter/X (https://bby.me/954r0n), or Instagram (https://bby.me/xh75d2), and mention your Google review, 59248.
Jennifer C
October 21, 2025
Its best buy good place to find electronics you cant find anywhere else. But your going to pay for it. I rarely buy anything from here. Still cool to go look tho.
Roaming L
October 15, 2025
Cashier was rude while eating candy 😂
They also refuse to price match their own app.