Fabulous customer service - I had ordered something online and decided to return it in store; Crow explained the return policy and although it was outside the return window, I was offered a way to get what I needed through the My Best Buy Plus program. Thank you Crow for your patient and eloquent customer care.
Staff is hit or miss regarding getting help. Products cater to high price-point consumers with mediocre selection. I like Best Buy a lot but this one could use a better selection.
Very helpful.....all employees that we encountered.
Knowledgeable and eager to assist
I have purchased 2 TVs from Best Buy (2022 and 2026, World Cup.) It was a pleasure to shop there. I ran in on Sunday evening because the 65" LG was a Deal of the Day for a couple more hours. Franco was super helpful. It was great being able to see the TVs on display. At the end of the day, I paid $299.99 for a 65" TV delivered and brought upstairs in my home. We are so lucky to have Best Buy in our town.