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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Bend
How do I check product availability at the Bend Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bend Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bend stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bend Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2174 reviews)
Jason K
August 01, 2026
5 out of 5
Bend retail stores, in general, are pretty customer-centric, but this Best Buy consistently delivers 5-star quality. Walking through the door actually feels welcoming, and the floor layout makes it incredibly easy to track things down without wandering aimlessly. I'm completely old-school and value real human interaction, so it's great to see a staff that is genuinely friendly, engaging, and knows their stuff -- especially the crew over at the Geek Squad counter. Their Apple product line is always well-stocked and easy to test out in person, too. And while I'll take a real conversation any day, their curbside and in-store pickup is so perfectly orchestrated that it's a lifesaver when you just need to grab your purchase and run... Especially when Claire is in dire need of an ice cream fix. Truth. LOL.
PDX D
July 14, 2026
5 out of 5
This Best Buy rocked. They had exactly what we wanted and there were multiple interactions with staff who were knowledgeable and friendly. It smells like a Best Buy also, which is so weirdly consistent.
Charles K
July 12, 2026
5 out of 5
Great curbside experience.
Greg M
July 11, 2026
1 out of 5
What ever you do don’t place an order from Best Buy. I ordered a refrigerator 7 days ago and had a delivery date for today July 11th. I got a confirmation email yesterday and this morning confirming delivery. It didn’t show up so I called Best Buy and they said the item was out of stock and I needed to reschedule a delivery date. This is completely unacceptable, I will file a complaint with the BBB. Worst company I’ve ever dealt with.
Response from Best Buy
July 11, 2026
Good Evening, Greg,
We absolutely understand how you are feeling after a no call no show on your recent refrigerator delivery appointment. We would be happy to review this situation in full with you. Please feel free to send us a private message on social media that includes your Google review case ID: #186102.
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