Best Buy Bend

Too expensive and a bunch of snobs

I went into a store with a long list of specifications for things I needed. It's a time sensitive issue. I told them to send the price list to my email after being in there almost an hour. I never got the email. I called and apparently there's no way to talk to the stores directly anymore. No one on customer service could find the information. I talked to 6 different people who had such thick accents I couldn't understand them. So taking the hour to figure everything out again wasn't possible over the phone. I was told by one person that they could tell the person who helped me to call me back immediately. Then after being transferred I was told that's impossible. Then told if I want the list I'd have to drive back to the store. I live an hour and 30 minute round trip to best buy. This is the worst customer service. I should be getting a gas and time voucher for all this hassle.

Stand in the store for 30 mins walking around for people to just stare at you, I already knew what I wanted but god forbid someone walk over and ask if I need in the locked case I’ve been doing circles around the whole time, try to ask someone for help they just walk off like they never heard you

Bought a refrigerator and had it delivered. They tore the linoleum (which was just installed) and I called to have repairs made. Been almost a month and no reply. I go onto my Best Buy app to start a return and there’s no history of my purchase???!!! I encourage everyone to go with another company with better customer service.