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Services Offered
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Frequently Asked Questions About Best Buy Bend
How do I check product availability at the Bend Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bend Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bend stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bend Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2119 reviews)
Bradley B
March 14, 2026
1 out of 5
Waited and waited for help guess they didn't want to sell 2 pairs of meta glasses
Ty S
March 13, 2026
1 out of 5
Won't ever order from Best Buy again. Pre-ordered a phone two weeks before release. They gave me a date of delivery and when it came, the phone never showed up. The emailed me that day stating it was delayed.
I called and ordered the same phone in a color they said was in stock and guaranteed me delivery in two days. Two days later I get another email stating the "in stock" phone was now delayed. They also took away the promotional credit for trade-in that was with my original order and would not give that to me on this order.
I called an explained the issues and they refused to help in any way. They didn't care that their previous employee guaranteed me delivery by a certain date and their website order status even backed up that date. If a company stops caring about customers just because they are big enough to not notice the loss of one or two, that's when I move on.
Response from Best Buy
March 14, 2026
We understand the frustration when your order did not arrive as expected. For assistance, please reach out to us in a private message on Facebook (https://bby.me/hXaprs), Twitter/X (https://bby.me/RSighv), or Instagram (https://bby.me/ECGf4d), and mention your Google review, 129070.
Jane S
March 13, 2026
1 out of 5
Bought an expensive Sonos home entertainment system, that has never worked properly. Multiple Geek Squad visits have failed to solve the problems.
Shirley H
February 25, 2026
5 out of 5
Wish it was on the south side of Bend. North Bend is the pits to get to now.