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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Bend
How do I check product availability at the Bend Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bend Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bend stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bend Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2143 reviews)
Ann C
May 16, 2026
5 out of 5
We traveled across country and discovered my son’s laptop screen got cracked. We went into replace the screen, but found out it would be cheaper to buy a refurbished one for less money. Thank you to the employee for their honesty.
Nice store, friendly employees, and honestly first class
Daniel S
May 15, 2026
1 out of 5
Impossible to contact store directly with this ai operator I get when calling. Have been waiting a week for a repair that was supposed to take 2 days to get the part in. No communication.
Response from Best Buy
May 15, 2026
Hello,
Having issues with a repair is upsetting. Allow us to investigate this matter and see what is possible. Mention review # 152726 when connecting with us on a private social media link.
Facebook (https://bby.me/Xj1L8I)
Twitter/X (https://bby.me/wVteuR)
Instagram (https://bby.me/ccSu6i)
motox_19
May 14, 2026
1 out of 5
Not sure how this place is still in business. Never have anything in stock. Never any employees around to help and if there is they're either very rude or they say they will help you then they ignore you. High prices and long lead times. Low quality products. No idea what their mission or vision is anymore. They're a waste now days.
Response from Best Buy
May 14, 2026
Good morning,
We appreciate you taking the time to share this with us. It's understandable that not being able to find the products you need or an acceptable level of service isn't a welcoming experience. We'd like to ensure this is reviewed further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/79EeOI), Twitter/X (https://bby.me/WGjYSi), or Instagram (https://bby.me/5v3BHi), and mention your "Google review #152087".
Laura F
May 11, 2026
1 out of 5
Every time I try and get help on the phone I get directed overseas. They keep telling me that I have to bring it to the store that they can't help me. I want to talk to somebody in this store. I signed up for the gold member and I don't get anything! This is getting ridiculous.
Response from Best Buy
May 11, 2026
Hello Laura,
Thanks for your review. We can understand your frustration here with not having been able to speak to someone in the store. In order to make sure we can get our customer the products that they need at prices they'll love, we've streamlined our processes to make it easier on our store employees. When you call us, you'll be routed to one of our dedicated agents who can provide you with the information you're looking for and provide more details about a store's hours or inventory. That being said, we'd be happy to assist however possible.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/NEtFEC)
- Twitter/X (https://bby.me/3YR9Pc)
- Instagram (https://bby.me/EAbtYC)
When reaching out, please reference your Google Review 151248.