Stand in the store for 30 mins walking around for people to just stare at you, I already knew what I wanted but god forbid someone walk over and ask if I need in the locked case I’ve been doing circles around the whole time, try to ask someone for help they just walk off like they never heard you
Bought a refrigerator and had it delivered. They tore the linoleum (which was just installed) and I called to have repairs made. Been almost a month and no reply. I go onto my Best Buy app to start a return and there’s no history of my purchase???!!! I encourage everyone to go with another company with better customer service.
Response from Best Buy
October 04, 2026
Hey, there!
Thank you for taking the time to provide us with your feedback. We understand the importance of a delivery going as planned. We strive to have a smooth experience every time. Let's get this addressed for you. Please send us a message via social media. Our team can be reached on any of the following platforms:
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Please mention your “Google Review #230319” when sending us the details on social media.
The 2 cashiers working 6.30pm 09/27 really helped me . Thank you
Plant O
September 26, 2026
Walked in walked out 5 minutes.