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Frequently Asked Questions About Best Buy Bend
How do I check product availability at the Bend Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bend Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bend stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bend Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2208 reviews)
Byron L
October 18, 2026
1 out of 5
Be warned.. 15 day return policy even on unopened merchandise. At 20 days there was nothing they were willing to do to help.
Joe S
October 12, 2026
5 out of 5
Good customer svce;
Gabriel was top tier BB rep.
Gregory B
October 09, 2026
2 out of 5
Too expensive and a bunch of snobs
Sasha K
October 07, 2026
1 out of 5
I went into a store with a long list of specifications for things I needed. It's a time sensitive issue. I told them to send the price list to my email after being in there almost an hour. I never got the email. I called and apparently there's no way to talk to the stores directly anymore. No one on customer service could find the information. I talked to 6 different people who had such thick accents I couldn't understand them. So taking the hour to figure everything out again wasn't possible over the phone. I was told by one person that they could tell the person who helped me to call me back immediately. Then after being transferred I was told that's impossible. Then told if I want the list I'd have to drive back to the store. I live an hour and 30 minute round trip to best buy. This is the worst customer service. I should be getting a gas and time voucher for all this hassle.
Response from Best Buy
October 08, 2026
Hello, Sasha,
We appreciate you taking the time to share your feedback. Trying to get the information you need should be simple, so we can understand your concern when you are unable to call the local store. We'd be happy to assist you with this issue. Please connect with us through social media. You can find us on Facebook (https://bby.me/gJjtqA), Twitter/X (https://bby.me/gDBFxf), or Instagram (https://bby.me/3C3lZ2). Please reference Google Review, #231798.