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Frequently Asked Questions About Best Buy Bend
How do I check product availability at the Bend Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bend Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bend stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bend Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2104 reviews)
Nanette S
January 29, 2026
1 out of 5
Ordered computer in box said pick up within an hour. Went on lunch two hourss later and could not pick up. No one there would go in the back and get it. Had to cancel and will have to wait for refund.
Response from Best Buy
January 29, 2026
Hello Nanette,
Thank you for your review. A delayed order can be disappointing. There are times when orders can take a bit longer than normal to be ready for pickup. That being said, we would like to make sure this experience is documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/i38pkj)
- Twitter/X (https://bby.me/jmk8rk)
- Instagram (https://bby.me/u2i3xx)
When reaching out, please reference your Google Review 110616.
Mike A
January 26, 2026
1 out of 5
Wouldn’t match the price they had online from the evening before. Poor customer service.
I had a Large TV in my shopping cart Sunday night, but I had questions about it before I pulled the trigger because I want to get it installed. When I checked the shopping cart Monday morning, the price adjusted way up, so I drove in to the store and they told me they could not match the price that I had the night before. It was a 'flash' sale, although nothing on the page said anything special.
Needless to say, I will be directing all of my future purchases of electronics, both business and personal, elsewhere.
Jennifer B
January 25, 2026
5 out of 5
I bought a new phone a couple days ago. Gamy was the tech who transferred everything from my old phone to the new one. He's very knowledgeable and was beyond helpful. He was patient with all my questions and just overall very pleasant.
Rod T
January 24, 2026
1 out of 5
Worst experience at a retail store...ever. we had an employee mocking us.