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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3397 reviews)
Jaime J
May 23, 2025
5 out of 5
Exelente atención de parte del personal
Eduardo C
May 20, 2025
2 out of 5
Me descuide unos minutos para ver una pc y el vendedor le vendió una garantía a mi madre que era inútil
Patrick V
May 18, 2025
1 out of 5
I came in to buy an item I saw on the website, found it wasn't on the shelf, and asked customer service. They said it could only be ordered online. I asked for help with placing a pick-up order. Okay so far.
Their system requires an email address AND phone number, or else you just absolutely positively cannot place an online order. I'm willing to provide an email I don't care about that I can throw away if it starts getting too much spam, but my personal phone number is sensitive information.
They don't need a phone number. They need my money (which I tried very hard to give them), and some way to get a hold of me when the order is ready (such as an email address).
It's too bad they're refusing to take my money.
Kai S
May 18, 2025
2 out of 5
Not budget friendly and terrible customer service