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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3540 reviews)
Victor
May 08, 2026
1 out of 5
Sold me an empty ssd box and refused any help.
Response from Best Buy
May 09, 2026
Hello,
Thank you for the review. Being sold an empty box is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 150288
Eddie G
May 01, 2026
5 out of 5
I just got visible plus Pro SIM for $10 off for a whole year 35 bucks a month unlimited hotspot!!!! I got to tell you hard to beat that deal if you don't like being throttled they're kind of slow for the hot spot but the very phone with a Sim on it is very fast the hotspot is throttled at 15 Mbps. But that's it and it works well enough for a trucker or someone in an RV traveling can't beat it best deal in the house!!!
Gene M
May 01, 2026
1 out of 5
All promises and no delivery. Paid for the product 200.00 it was out of stock but sales person said it would be delivered to my residence the next day. Received a text that delivery picked up my purchased product and would be delivered by 8:00 pm. Never showed up. Sam A silver KIA sportage .
Response from Best Buy
May 01, 2026
Hi Gene,
Thank you for your feedback. It's concerning to learn that your order was not delivered as expected. This is definitely not the experience we'd want for you.
So that we can look into this further, please reach out to us on any of our social media links below. Be sure to include your Google review 147625 in your message details.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Jamie S
April 27, 2026
1 out of 5
I was a huge fan, even a credit card holder, but will no longer support the business. I had an accidental protection warranty guaranteeing free replacement on a controller that had a button stop working. Instead of replacing, they would only provide a refund since it was purchased on sale, and I was told the warranty would not transfer for the remaining term. To make the issue worse, I couldn't escalate the issue since all calls go to an out of county support center that claims they cannot reach management in stores. Companies like Best Buy have nothing over online retailers if they do not provide good service to their loyal customers. Hopefully they resolve their issues before they join the other companies that made similar mistakes over the years and become another place we tell our children stories about as they are only a past memory.