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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3386 reviews)
Chris w
May 02, 2025
5 out of 5
I have a membership and they gave me 10% back on a mac book air
Stella L
April 26, 2025
1 out of 5
BEST BIY IS SCAMMING ITS BUYERS. I purchased a laptop in 2022. Was asked about optional Geek Squad Service contract that renews monthly. I live in Maui and declined due to no Best Buy’s or Geek Squad services there. Makes sense right? Why would I pay for a service I can’t use?
Now I find out I’ve been billed $188.47 for a Geek Squad service I never asked for or approved. They won’t remove charges since they send notice a month before billing. Online bills can easily go into junk file and not get read. I have seen many online fishing scam invoices with Geek Squad name on it so even if I were to get a notice, I’m sure it would not have pertained to me.
BEST BUY IN GRESHAM WILL ADD THE PROTECTION PACKAGE WITHOUT TELLING YOU. Manager today told me I am responsible for reading all the fine print on my receipt.
Cesar P
April 14, 2025
5 out of 5
Excelente servicio y encontré lo que necesito
Mark J
April 13, 2025
2 out of 5
Very disappointed with them. They no longer had a selection of phone cases for my S24 which is the 2nd newest phone out by Samsung.
Response from Best Buy
April 13, 2025
Hello there, Mark.
Thanks for taking the time to leave us your insight. Protecting your phone is crucial, and can understand your frustration with not being able to find what you need. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please send us a private message including your full name, email address, and phone number to complete the verification process. Also, please reference Google Review #65038594.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warm regards,
^Jason