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Services Offered
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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3368 reviews)
Miguel t
March 22, 2025
5 out of 5
Good customer service and friendly.
Jessica O
March 20, 2025
4 out of 5
Took a while to find someone to help me buy a phone but once I did I was out in a flash. It looks very clean.
Kristina H
March 16, 2025
1 out of 5
Came in for an appointment with the Geek Squad; after being there for nearly 40 minutes to complete a simple task with my iPad they came out to let me know that my iPad was not registering and I would need to go directly to an Apple Store. That’s exactly what I did, after taking up most of my Sunday morning and afternoon and driving all the way to Bridgeport. The folks at the Apple Store was surprised as I was, that it couldn’t have been taken care of initially at Best Buy. What a joke and a waste of my time. I will not be returning and telling others that they are not equipped to handle simple issues. Very Annoying.
Response from Best Buy
March 17, 2025
Hi Kristina,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that we weren't able to resolve your issue with your iPad in a timely manner, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64934807.
Thanks,
^Caleb
Jeremy
March 16, 2025
4 out of 5
We were looking for a replacement cord for a C-PAP machine. They had a universal plug with multiple head that said it should work, but it didn't connect well enough to keep it powered on. We did find some nice wireless headphones that work great, and the staff were very helpful.