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Services Offered
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Apple Shop
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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3555 reviews)
Jakes K
July 07, 2026
3 out of 5
It'd Best Buy, what is there to dislike?
Jonathan C
July 06, 2026
5 out of 5
Best Buy is always a go to for emergency electronic issues. In and out in less than 5 mins with issues resolved. Thanks for the stellar service team.
Roger M
July 01, 2026
5 out of 5
Isiah in customer service was very helpful. I had any issue with a computer mouse I bought that didn’t work. Isiah worked with me and the Geek Squad to confirm it was a hardware issue and that I needed a new mouse. While a replacement was not available in the area Isiah offered to have a new mouse shipped to my house in exchange for the defective one. These things sometimes happen but when you have an employee like Isiah that does everything possible to help it makes the process so much easier. Thank you Isiah for your attention to detail and willingness to work the issue. Very much appreciated!
Aimee D
June 18, 2026
5 out of 5
Pleasantly surprised. Was sent there by T-mobile because they wouldn't sell me a phone. And ended up with an upgraded one for the same price I would have paid if I'd bought it from t-mobile. Quick and easy in and out