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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3606 reviews)
Marissa W
November 07, 2026
4 out of 5
Amazing disabled person customer service. Very kind and patient.
Rip Y
November 07, 2026
1 out of 5
The manager at this best buy this morning(11/7/26) was trying to hide a case Pokemon cards, (30th Anniversary ETBs) from the people waiting in line. One of the other employees went looking for it and found it. When the manager saw the employee carrying it out he got mad at them for bringing it out. What a bum.
Response from Best Buy
November 07, 2026
Hi,
Thank you for reaching out. We know how concerning it is when a launch does not go as expected. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/H8OJkj)
Twitter/X (https://bby.me/QhufRi)
Instagram (https://bby.me/h0iF7g)
Please mention your Google review #250538, so we can review this further with you.
Jimmy Z
November 05, 2026
1 out of 5
Mean workers who also cussed out at us and the workers suck
Response from Best Buy
November 06, 2026
We appreciate you taking time out of your day to share feedback. Being treated in a manner that felt unprofessional and hearing inappropriate language during your visit would understandably leave a negative impression. Providing a welcoming and respectful experience for every customer is important, and we'd be happy to take a closer look at your concerns.
Please reach out to us in a private message on our socials:
Facebook (https://bby.me/Shjqse)
Twitter/X (https://bby.me/1WnLzN)
Instagram (https://bby.me/ukgxvT)
Please mention your Google review #249368, so we can review this further with you.
Daryll C
November 04, 2026
1 out of 5
My mother bought a computer from this store less then a year ago, she paid for all the bells and whistles so that any problem would be fixed. My mother and I are taking care of dad who had a double stroke. She needs her computer to work so she can order groceries and not leave his side.
I drove 30 miles to pick up that computer and take it to this store.
All those extra costs she paid for that peace of mind was useless. She still does not have a working computer. The family is scrambling to help but hey at least after telling the worker this they fobbed me off.
Stuck to make an appointment instead of realizing the emergency it was. I never want to buy from this company again. Honestly, I hope it goes under. I hope all of the people at top go under. Go ahead. Come here. Bye get disappointed.
Response from Best Buy
November 04, 2026
Hi,
Not having your mother's computer repaired is upsetting. We would like to learn more about your experience and see how we can help. Please feel free to reach out through a private social media link and mention review #248571.
Facebook (https://bby.me/fugg71)
Twitter/X (https://bby.me/d4UyVn)
Instagram (https://bby.me/XCqZxN)