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Services Offered
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Frequently Asked Questions About Best Buy Gresham
How do I check product availability at the Gresham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gresham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gresham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gresham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3509 reviews)
JASOOR
January 23, 2026
5 out of 5
🌟🌟🌟🌟🌟
Allegra D
January 22, 2026
1 out of 5
Don’t even bother trying to purchase Pokemon products here. I went in and customer service confirmed they had 4+ of the item in stock, but it was still on the truck and they wouldn’t sell it until tomorrow (this was at 4:30pm). I left the store and checked their stock 10 minutes later, and suddenly the stock had dropped. So employees are either keeping product to purchase for themselves or only allowing certain people to purchase it. Either way, they’re lying to customers, and there’s no way to even talk to anyone at Best Buy who can/will connect me to the store. Super shady.
Response from Best Buy
January 23, 2026
Hello.
Sometimes when unloading a truck expected inventory may be missing or damaged and unable to be sold. We can understand that wanting a product in such high demand like Pokémon cards and not being able to get them can be difficult. We would be glad to chat with you regarding your concerns if you would like to reach out to us on any of our social media profiles below with Review 108019. (Please note we can not help guarantee any high demand items)
Facebook (https://bby.me/tvjxz4)
Twitter/X (https://bby.me/f3pb6o)
Instagram (https://bby.me/7w8uu4)
Zen W
January 15, 2026
1 out of 5
Unfriendly staff.
Richard C
January 06, 2026
5 out of 5
Great staff, literally have everything you could want in electronics