Was at Best Buy in gresham, or and bought a Ge 10000 btu window a/c. Went out of our way to druve to gresham.....will NEVER GO BACK! bought is home and opened bix to find that the side was dented in quit a bit. But installed it anyway. It would not send out any air or take in any air. Called to complain and git nowhere with it just kept telling me to take it back. Not that easy cause I am disabled and all I wanted was a 10% discount. Best buy no longer takes phone calls...such bs.
Nice store and friendly employees and very helpful.
The staff are great, the store is well stocked. This is a Best Buy; if it was exceptional it would be concerning. However, I've been here quite a few times in order to fix my friends tech issues and was always satisfied with my purchases here.
Also, there's two lines for the cash registers. The one on the left is for Doordash or whatever. Why we have people dashing stuff from Best Buy is beyond me.
Quite possibly the worst store i have ever entered by far, aside from the smell, the almost non existent help you receive from anybody in this store is actually comical, I hope this store tanks and fails.
Response from Best Buy
June 02, 2026
Hello, Diego,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would like to take a closer look into this with you here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 160166.
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We look forward to assisting you there.