Frequently Asked Questions About Best Buy Tanasbourne
How do I check product availability at the Tanasbourne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tanasbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tanasbourne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tanasbourne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3565 reviews)
Aiden
February 23, 2026
1 out of 5
Went to buy a product and when they asked if I wanted a credit card I said no and the cashier immediately started saying I had bad credit and that’s why I didn’t want it. Completely unprofessional and unacceptable.
Response from Best Buy
February 23, 2026
Hello, thank you for taking the time to leave us a review. The checkout process should be quick and efficient, and the same for every customer. Can you please reach out to us on Facebook (https://bby.me/rkoqcg), Twitter/X (https://bby.me/21j7s9), or Instagram (https://bby.me/scpd38) with more information about your experience? Please begin your message with "This is regarding my Google Review #121068".
Patty K
February 23, 2026
3 out of 5
Lowes stock and 7 minutes to checkout due to all electronic question and account crap marks this place down
Response from Best Buy
February 23, 2026
Hello, Patty,
Having to answer too many questions at checkout can be really frustrating, so we appreciate this feedback. If you'd like to formally document your visit, please reach out on social media. Please include Google Review 121036 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Gene C
February 17, 2026
5 out of 5
Very nice brick & mortar - clean, huge selection of everything and helpful staff.
Brandon S
February 16, 2026
1 out of 5
Not pleased with customer service. Denied a return on an unopened phone case. I understand you have policies and it's past the date of the return policy but I bought it while buying a phone so spent $700. To not approve returning a $25 unopened case that you still sell is poor customer service.