They helped me avoid buying something I didn't need. The staff were very helpful and friendly
As an older lady (71) I find it intimidating to need to purchase a new cell phone. However, both Ali & Leo at the Best Buy Hillsboro Oregon (Evergreen Pkwy) were FANTASTIC. They were good listeners; understood my financial constraints and I would highly recommend them! I left with a new phone (which I needed) and the transfer of data was important to me ... it was perfect. I hope I'll never need another new phone; but if I do this is where I would start! KimB
We went there a couple of days ago and bought a dishwasher. We worked primarily with Riley and he was professional, knowledgeable, and friendly. Ivan helped as well. It was a very good experience all the way around. I highly recommend Best Buy for all your electronic and appliance needs. I will definitely be a returning customer!
I really wanted to give this location five stars. I went to purchase a Samsung Watch 8. The tag in the store showed the watch was on sale for $369. I questioned the price online $429. He gave me a sorry excuse that there was some miscommunication on the tags and the sale was over, and would be sold at the internet price. He never asked me if I wanted the watch and never offered to sell it at the lower price. As marked at $369 However I did find the same mix up at the Cascade station store was ready to sell to me. However Tanasboune location only had the one in the area. So, my bad I held off and waited. It seems that if you were going to advertise the watch at a lower price in store you need to honor that price and not try to cheat the customer by saying the online prices are the price we're selling them. I do not recommend this location but I will recommend anybody wanting to purchase from this location Tanasboune is that you do your research and homework first. Double check the price and resolve any discrepancy before agreeing to purchase. Sorry Best Buy you lost the sale.
Response from Best Buy
July 15, 2026
Hello.
We understand wanting to have consistent pricing when shopping with us. If you still need assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please be sure to mention your review number, 188191, in your message. Thank you.