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Frequently Asked Questions About Best Buy Tanasbourne

How do I check product availability at the Tanasbourne Best Buy?
How do I check my order status?
My local Tanasbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tanasbourne stores’ holiday hours?

Recent Reviews

4.0
(3469 reviews)
pedro i
May 13, 2025
1 out of 5
The service is terrible. They sent me a TV without cable and a remote for the sound bar. It doesn't even come with a remote to use the TV. I called customer service, and they can only send me another cable and remote in a week! How am I going to enjoy my TV if I can't turn it on? I'm upset with the purchase. I'll return it. Terrible service.
Steve D
May 08, 2025
1 out of 5
Customer Service is almost non-existent! The young man waiting on me never lifted his eyes off his phone (browsing the internet). Directed me to the wrong place, twice, by pointing and never looked up. I left disgusted! Onward to Amazon.
Nicholas H
May 05, 2025
3 out of 5
Purchased and open box tv from.this store yesterday. Upon opening the package at home after store our realized that there is no power cord or remote to the TV. Tried calling in and there is no way to get a hold of anyone at that location. Now waiting to see if my wife can pick up the missing stuff or if I have to go in myself, or if they sold me a TV with no remote and cord, which is a whole other issues. Will keep you posted. Need a managers number for the store... Part 2. My wife went in to the store, they had the cord for the TV in the wall where it was displayed. So we got that but no luck with the original remote. Had to purchase a universal replacement remote(wish it was provided at least) overall we have a decent priced working 75" at a pretty good price for what it is. Next time I will defi6make sure the OEM remote and cords are there before I purchase an "open box" tv. Customer service was decent but wish they said "oh hey, there no remote or cord with this". Mainly purchasing error. Would buy again but look over everything carefully! Unless you want to make extra trips
Roberto R
April 29, 2025
1 out of 5
I went in for an appointment to replace the battery on my iPhone 13 Pro on 4/22. I was told that if they didn’t have the battery in stock they would need to order it, that was never confirmed but got told that the tech had gone him (6:00pm) for the day. No problem let’s reschedule it to Monday 4/28 thinking that the battery would have been ordered? I show up Tuesday 4/29 because Monday the tech had called out and I couldn’t reschedule for later in the day. How are they going to set an appointment in advance and not have the parts in hand? Very unprofessional and so much time wasted. I don’t recommend getting your electronics fixed here unless you want your time wasted.

About Best Buy Tanasbourne

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