Tried to exchange a gift after the 15 day return window, and was told that "customers pay for the privilege to return in a 60 day window." It's hands down the most classist experiences I've ever had. There is absolutely no reason for me to ever get anything here again when three major retailers that have double or triple the return window for FREE. I used to like best buy for the customer service, but things change i guess.
John was friendly and cool shoutout John he helped me find new headphones he deserves a raise for the customer service provided 5 stars.
Very bad customer service