Frequently Asked Questions About Best Buy Tanasbourne
How do I check product availability at the Tanasbourne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tanasbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tanasbourne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tanasbourne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3561 reviews)
Gene C
February 17, 2026
5 out of 5
Very nice brick & mortar - clean, huge selection of everything and helpful staff.
Brandon S
February 16, 2026
1 out of 5
Not pleased with customer service. Denied a return on an unopened phone case. I understand you have policies and it's past the date of the return policy but I bought it while buying a phone so spent $700. To not approve returning a $25 unopened case that you still sell is poor customer service.
JT G
January 26, 2026
2 out of 5
Never again, open box. I bought Airpods 28 days ago from a nice sales associate--that's the second star. I've had random trouble with them showing up in Find My and playback. Today I figured out it's because the Airpods have two different serial numbers and they'll never work together. I'm outside the return window but hoping I can get them to take back this defective product. Buyer beware.
Response from Best Buy
January 27, 2026
Hello.
To hear this item had two different serial numbers to concerning to hear. We would be glad to look into this for you and see what options are available. To get started, please reach out to us on Facebook (https://bby.me/jrtv8a), Twitter/X (https://bby.me/9ad99s), or Instagram (https://bby.me/waof5q) and include Google Review number 109515. Our agents will be glad to assist.
Thanks!