Best Buy Medford

I would love to give Best Buy a one star review, but the fact is is I was in a pretty bad situation. My LGOLED TV broke. So I bought the same model to replace it until the repair man get out and fix it under warranty because I guess geek squad squad over at Best Buy won’t work on LG TVs. Or at least OLED TVs. Anyway, it took a month but I was able to eventually work out a company from Ugene who had a contractor here in Medford to come fix my TV. Therefore I didn’t need the new TV I bought anymore so I packed it up in its original packaging as close as I can get it to how it could actually come and get us to the store and the gentleman tells me that I have the wrong plan. I paid $80 for Protection plan which handles like damage and shit like that but he said the plan I wanted just the return policy plan is actually only $40 and $80 and like the way I’m looking at it like I paid you double bro both should be covered online. It said it was covered 60 days. It was included in that plan. That’s what they advertise online so I don’t think this guy or manager really knew what they were talking about but anyway I just wanna throw some props out because he did manage to work it out. I paid them $40. They returned the cost of the TV and the cost of the previous plan protection plan I had purchased which was 80 so I actually ended up getting $40 more back than I thought I would so overall it was a good experience. It only took a month. That’s the only reason I took one star off the review, lol.

Nice place

I googled an item I was in search for and my local best buy had it in stock. I drove to the store and asked for what item it was. They took me over to it pretty darn fast. I picked up a few more things I needed that were right next to it as well. Then I checked out and went home to set my project up. Thank you best buy for your easy going customer care service with my in store purchase. Normally that would be a high anxiety outing for me to do. Tho, everyone was helpful which made it feel more of a relaxed task instead. 😀

I'm glad this electronics store is still here. They had what I needed in stock. I know a lot of people like to order online, but its nice to be able to actually see thr product and get it now.