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    Car & GPS Installation Services
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    Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Medford

How do I check product availability at the Medford Best Buy?
How do I check my order status?
My local Medford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Medford stores’ holiday hours?

Recent Reviews

4.0
(3281 reviews)
Shyanne
February 07, 2026
1 out of 5
Walked into Best Buy ready to spend money on a soundbar. Walked out realizing JB had absolutely no interest in helping anyone do that. He wouldn’t put his phone down, wouldn’t move from the exact spot he was standing in, didn’t ask a single question about our needs, and never once offered to show us any options. The effort level was so low it was almost impressive. If this is the standard for customer service, I’m surprised anyone gets helped at all. We’ll happily be taking our business somewhere employees actually engage with customers.
Response from Best Buy
February 07, 2026
Hello Shyanne, Thank you for reaching out to us and letting us know about your visit. We can understand how not getting the help you needed trying to purchase a soundbar would result in a poor visit for you. We would like to document your experience and see if we can help in any way. Please connect with us through social media. You can find us on Facebook (https://bby.me/49zfxa), Twitter/X (https://bby.me/h5c2ez), or Instagram (https://bby.me/4u7isv). Please reference Google Review #114355.
David G
February 04, 2026
5 out of 5
Excellent experience at this location. The staff member I consulted was exceptionally knowledgeable about the inventory and store layout, providing quick and accurate assistance. Truly impressive service.
Raj J
February 02, 2026
5 out of 5
I want to thank Amanda for a great customer service she provided. She is knowledgeable and answered every question I had regarding appliances. Thank you Amanda.
Jennifer L
February 01, 2026
5 out of 5
Very kind and helpful technicians. My iPad had some problems and they offered me good advices on how to fix my iPad. Also, their website is trustworthy. I bought an electric bike from their website. The bike worked really well.

About Best Buy Medford

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