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Frequently Asked Questions About Best Buy Medford

How do I check product availability at the Medford Best Buy?
How do I check my order status?
My local Medford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Medford stores’ holiday hours?

Recent Reviews

4.0
(3195 reviews)
Dakota T
August 24, 2025
1 out of 5
The customer service is absolutely atrocious even the automated phone service is by far one of the most irritating experiences I've ever had. I am going to go out of my way to make sure I never ever ever ever give a single time to Best Buy again worst experience ever
Response from Best Buy
August 24, 2025
Hello, Thanks for sharing this with us. I understand not being able to get the assistance you needed, isn't an ideal experience. I'm not sure what happened, but I'd like to look into this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/6r9r3t), Twitter/X (https://bby.me/0zgeaf), or Instagram (https://bby.me/olvg3h). Please also mention your "Google review #34289" in your message to us. Sincerely, ^ Melissa
Edmund L
August 17, 2025
5 out of 5
Bardzo miła obsługa.
Joseph M
August 15, 2025
1 out of 5
livid doesnt even describe how i feel right now. they "got rid of 8 infections" which i didnt ask them to do. i just wanted my power supply replaced. completely broke multiple working programs in the process which probably was the so called "infections" they were talking about. my remote desktop doesnt work anymore whatsoever. when it was in a working state before i brought it in. they somehow got my LEDS back on which i didnt want on. so i had to jump through rings just to shut them off again. now i have to completely wipe my pc to get the remote desktop program working again. thanks guys. to whoever is reading this please dont bring your pc here for a repair. support a local business who knows what they are doing. took almost 3 days for a 45 minute repair. maybe it would have been done same day if you guys didnt mess with my computer and break everything. not to mention they didnt get rid of anything, considering my antivirus detected 7 infections after i got my pc back. when before it detected absolutely none.
Response from Best Buy
August 15, 2025
Hello, Joseph, Thanks for reaching out and providing your feedback. Having your PC repaired properly is always important, so I can understand your disappointment. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/5xv9yh), Twitter/X (https://bby.me/vrhapy), or Instagram (https://bby.me/r1gckw). Please reference Google Review #29532. Regards, ^ Aaron
Simon M
August 14, 2025
5 out of 5
Always been really solid service here. I don't think I've ever had a bad experience.

About Best Buy Medford

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