They are always helpful, and your goingvto pay a little more but all around good products.
I needed a pen for my iPad. The associate in that section seemed annoyed that he had to unlock the case for me and ring me up. Next time , I will order my items from AppleStore and not deal with rudeness.
Response from Best Buy
February 27, 2026
Hello,
We appreciate you taking time out of your day to share your feedback. Trying to purchase an Apple pen should be quick and easy, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/6e8n6t), Twitter/X (https://bby.me/s8pzql), or Instagram (https://bby.me/60y05a). Please reference Google Review #122583.
I was recently in to buy some hard drives for my business. Cole, the associate was immediately helpful. She came to the case with the key, was patient as I looked at my options, and offered some insight on the deals. At check out, Cole informed me that my membership needed an update, and took care of it right away.