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Frequently Asked Questions About Best Buy Medford

How do I check product availability at the Medford Best Buy?
How do I check my order status?
My local Medford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Medford stores’ holiday hours?

Recent Reviews

4.0
(3244 reviews)
Maggie H
November 22, 2025
1 out of 5
Asked for help in the tv department and 3 younger guys were so freaking rude to me, didn’t help me what so ever or ask what all I needed help with. I’m so dumbfounded by the customer service I received today. I left fuming. Got what I thought I needed and turns out it wasn’t correct at all. If someone would have helped me when I asked instead of be a jerk I probably would have gotten what I needed the first time.
Response from Best Buy
November 22, 2025
Hello Maggie, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/dhstd6), Twitter/X (https://bby.me/k17yfd), or Instagram (https://bby.me/aztfmx). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #73272.
Christopher A
November 21, 2025
5 out of 5
Amanda was awesome and sweet
Dwayne
November 21, 2025
5 out of 5
Excellent looking store compared to ours in California. We always stop in here when we visit family in Medford.
Shattered m
November 18, 2025
5 out of 5
Riley the sales report was excellent. Guided me to find the gear I needed. Thank you

About Best Buy Medford

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