Best Buy Jantzen Beach

Bestbuy, set me on top for my interview.Help cleaned up my computer way to go.Geek squad

Increased their total protection membership price and reduced services. Then wanted to charge me sales tax on services rendered in Oregon. Screw Best Buy.

DO NOT BUY FROM best buy! ORDERED FOR DELIVERY TO MY PO BOX AND THEY IMMEDIATELY CANCELED IT.

I bought a new “open box” laptop online and drove a distance to pick it up at this store. I had been given a $1200 credit for my almost new Mac Book Pro in exchange. When I got there they had me wipe the computer — standard procedure — and I asked to inspect the open box laptop. They wouldn’t even let me take it out of the packaging to inspect the laptop itself even though I had technically already bought it. Ironically, they spent almost 10 minutes trying to find any and all scratches on mine and after they had wiped it they claimed due to the superficial 2 millimeter scratches on one side that they would only give me 60% of what I was offered. I’ve included photos — you can judge for yourself if this is reasonable, but the main thing is I was baited into a trade in only to get an unreasonable assessment after wiping my HD. When I told them as much in a kind manner, I got an apathetic shrug. No offer to work with me or maybe throw in some other discount to make the sale work. As a business if you’re going to lose a large sale and a customer who’s spent a huge amount over something trivial like this it’s not worth it - I will likely think twice about ever doing business with Best Buy again. Maybe that’s spiteful but there are better options if you actually want customer service or someone who cares.