Best Buy Jantzen Beach

I bought expensive products online. My first product was misdelivered, the delivery driver sent a proof picture where the package could not be seen. Best Buy did not take responsibility for a $300 product. At the same time, I had bought another product for $150. More than 10 days have passed since the deadline, and I am still waiting for my product to arrive at my house. Honestly, the online customer service is terrible. I have been talking with support for 10 days and they haven’t given me any solution. In the first case, they have evidence that my package was misdelivered; they have a proof picture showing that the package is not visible. I called the courier company and even they were able to verify that my shipment was delivered incorrectly. Still, Best Buy did not refund my money, nor have they sent me a replacement product. So far, I am completely dissatisfied with the situation. I spent too much money on products that never arrived.

The employees are helpful and you can pick up items ordered online.

Always great stuff, friendly customer service.

Staff are friendly and the store is stocked. The environment is much better and safer than 3 years ago. Just watch out for transients occupying vehicles in the parking lot.