please, I beg you to hire someone to pick up the phone
In and out for online pickup, thank you!
I’ve visited this store multiple times for business purposes, and today’s experience was exceptional. I even informed the manager about it.
I’m setting up my first in-house business network, which isn’t too complex. I had a few questions, and Austin and Kevin were incredibly helpful and knowledgeable. They quickly researched the answers and provided me with the peace of mind and reassurance I needed. It was exactly what I would have asked my best friend for help with. They treated me like a friend who needed support.
In today’s digital age, we can easily find answers on platforms like ChatGPT. However, Austin and Kevin’s expertise and attention to detail made a significant difference. They went above and beyond to ensure that I had a successful setup.
I’m thrilled that Best Buy has found such a talented and dedicated team like Austin and Kevin. Their leadership and communication skills are evident, and I have no doubt that they will contribute to enhancing the overall customer experience.
Thank you, Austin and Kevin, for your awesome work!
Went to buy a tv. Left after waiting for a while for someone to help me. Will go somewhere else.
Response from Best Buy
May 17, 2026
Hello,
Having issues not getting assistance to make a purchase is upsetting. Let's discuss that experience. Mention review # 153592 when connecting on a private social media link.
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