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    Geek Squad Services
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    Apple Shop
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    Windows Store
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    Samsung Experience Only
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    Car & GPS Installation Services
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    Apple Authorized Service Provider
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    Samsung Open House

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Frequently Asked Questions About Best Buy Clackamas

How do I check product availability at the Clackamas Best Buy?
How do I check my order status?
My local Clackamas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Clackamas stores’ holiday hours?

Recent Reviews

3.9
(3800 reviews)
Sarah P
February 21, 2026
5 out of 5
I visited this location recently to assist my dad and another friend, both of whom needed help replacing and/or reviving their old phones. All the staff--from the greeter at the door to the tech at the Geek Squad desk---were extremely helpful and knowledgable. My friend has mobility issues and James at the Geek Squad was especially patient and kind, taking the time to make sure she was comfortable on the right kind of chair. We left with all of our issues taken care of!
Tiffany T
February 21, 2026
5 out of 5
Great customer service.
J R
February 19, 2026
4 out of 5
Solid, even though they removed half the size of the store they still have plenty of stock for all their departments.
Keith C
February 19, 2026
1 out of 5
So I’m a Best Buy member here, and I use a lot of their services. I recently moved from Eugene and I have never had any issues or bad experiences as the one I had recently. I ordered an Apple TV 4K and a HDMI cord through the app and scheduled for pick up. I got a notification from the app that they were ready, so I head in and get my item. I’m waiting in line minding my business, there are two ladies in front of me being helped, and up until now nothing is being said and I’m just minding my business. I pull up next to the counter once the ladies left with their item and this dude who looks like a liberal version of Matthew Walsh decided to harass me saying I was making the women in front me uncomfortable for “standing too close” to them? I asked him what the issue was since I was not aware and I didn’t seem to be close at all (especially after Covid, social distancing has been engraved in my head) and this guy continually pointed out how I was the only one making them uncomfortable. The only brown Latino in the vicinity of the “online pickup” line. Not only was this guy harassing me, but also trying to humiliate me by making a wild claim that I made the women in front of me uncomfortable. When I asked “did they tell you this?” The dude kept saying no but he could tell I made them uncomfortable. My point is, if you’re Latino or any person color, just save your money and go elsewhere because you're going to get racially abused by a dude who looks like Matthew Walsh. I canceled my subscription to the Best Buy program and canceled my credit card with them, nothing is worth being racially harassed and abused.
Response from Best Buy
February 19, 2026
Hello. Your experience in store is concerning to hear, and we appreciate you taking the time to reach out and bring it to our attention. We would like the chance to get this documented as well as shared with the appropriate teams. To do so, please reach out to us via Facebook (https://bby.me/wfql3j), Twitter/X (https://bby.me/mqhcyj), or Instagram (https://bby.me/g56z4e). When reaching out, please be sure to include Google Review number 119254. Thank you.

About Best Buy Clackamas

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