Best Buy Clackamas

I came here with my roommates and caregivers. We came here because my caregiver Kuma wanted to get an Iphone for his friend

It was good and they did what was needed.

I waited in line for over 3.5 hours in the cold for the release of the Pokémon Prismatic SPC Collection to purchase one as a gift for my brother. When it was finally my turn to check out, I was told that the store was sold out of the SPCs, so I purchased two other items instead (a 6-pack bundle and a tin). A few minutes later, while still in the checkout area, I saw two Prismatic SPCs sold to customers who were behind me in line. I immediately asked the cashier who helped me to double-check the stock. I was told again that there were no more available. I also politely asked if she could check the in-store pickup storage area, but she refused to do so. After I completed my purchase, two other cashiers pulled out what turned out to be the final two Prismatic SPCs and sold them to other customers. Had the cashier taken a brief moment to check the storage area, I would have been able to purchase one. When I attempted to explain the situation to the front-end supervisor and the associate in the pickup area, both were dismissive and rude. I was accused of already purchasing an SPC, which was not true. I offered to show my receipt to clear up the misunderstanding, but they refused to look at it. It was extremely frustrating to wait hours in line only to be denied the opportunity to purchase the item due to lack of communication and unwillingness to verify inventory, while others who waited less time were able to buy it. This experience showed a clear lack of customer service and fairness during a high-demand release

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