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Best Buy Clackamas
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Clackamas
How do I check product availability at the Clackamas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Clackamas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Clackamas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Clackamas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3668 reviews)
Jessie S
August 04, 2025
5 out of 5
Helpful staff. Clean store.
Kyle M
July 31, 2025
4 out of 5
Staff are pretty great, attentive and competent. Returned a thing I got online, pretty easy. bought a thing that wasn't stocked but was able to easily get them to grab one from back.
Sidney S
July 28, 2025
2 out of 5
Bought a keyboard which quit working after two months. Customer Service in the store says "too bad". No way to escalate.
UPDATE: After seeing this review, Best Buy contacted me and sent me a gift card equivalent to amount of the keyboard. After much internet sleuthing, I found out the keyboard was covered by warranty for ONE YEAR. Why didn't the store manager at Best Buy in Clackamas tell me that when I complained? Why didn't they offer to fix it/replace it? Turns out the Insignia brand keyboard I bought is a Best Buy Brand. They need to do better with customer service.
FURTHER UPDATE:
Made appt for warranty service and was helped by James at Geek Squad. He was friendly and very helpful and ordered me a new keyboard. Thank you so much James!!
Response from Best Buy
July 29, 2025
Hey there, Sidney,
I know how important it is to have a product that last, and I can understand your concerns surrounding it malfunctioning so quickly. We appreciate you reaching out to provide us with your feedback. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/l8bdvw), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #21795" and share your full name, email, and phone number.
All the best,
^Jacob
Debra C
July 24, 2025
1 out of 5
No usa connections. Awful. Columbia or Philippines. Screw Best Buy imo. Geek squad use to auto change my card. Just stopped doing that and never said anything. Loser company imo
Response from Best Buy
July 24, 2025
Good Afternoon, Debra,
We absolutely understand how you are feeling after being unable to connect with a support team that was able to address your concerns. We would love to connect with you and work to assist you with this. Please feel free to send our team a private message on social media, so we can partner you with a specialist.
- Facebook (https://bby.me/4vw03z)
- Twitter/X (https://bby.me/yzbsw7)
- Instagram (https://bby.me/yb0uqb)