Frequently Asked Questions About Best Buy Clackamas
How do I check product availability at the Clackamas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Clackamas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Clackamas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Clackamas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3694 reviews)
michelle e
September 11, 2025
5 out of 5
My husband and I had a great experience yesterday with Deondre. He was so patient helping us find the correct protective cases for our phones and then reminded us that we had a free replacement on our broken screen covers. He installed our new screen covers quickly. We appreciated him going above and beyond and his great sense of humor. Thanks Deondre! Great customer service.
Claire F
September 09, 2025
2 out of 5
$35 to recycle a large old Dell computer! I found a local electronic geek who will take it free for parts.
Ronald C
September 08, 2025
5 out of 5
New ear buds
Robert R
September 07, 2025
1 out of 5
Couldn't get help and then when I finally didn't help me at all.She showed me one thing.That was $60, and that was the cheapest that they had so no I wasn't very happy with them.You can't get help and when you do they're snotty.
Response from Best Buy
September 07, 2025
Good Afternoon, Robert.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience while looking for assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #40733" for reference. You can find us here:
Twitter(X):
https://bby.me/9idux0
Facebook:
https://bby.me/jgszoh
Instagram:
https://bby.me/0f8ru8.