Joshua G
December 23, 2025
Prepare to be
Greeted at the door by security, not a friendly welcome.Kind of a I got my eyes on you type of vibe. I made a purchase and had to get something out of a case. The guy went to hand it to me. So I could take it to the register. I have a lot of tattoos and right before I grabbed it. He snatched it away and said, I'll walk it up to the counter for you.. i hate being treated like a thief.
And even if somebody comes up to ask you if you need help, it's not really a helpful vibe, it's more like a are you shopping or shoplifting.
Super helpful and friendly staff. They even answered questions I didn't know I had. Overall great experience
Lourdes B
December 21, 2025
The best place to buy electronics.
Sold mean item that didn't work but gladly refunded me. I have not received my refund yet but will add another star to my review once I do
Response from Best Buy
December 21, 2025
Hello! If you need any assistance with your refund or would like this looked into further, please don't hesitate to reach out to us on Facebook (https://bby.me/42orof), Twitter/X (https://bby.me/z81f2g), or Instagram (https://bby.me/iv7svg) and one of our agents will be glad to help. When you do reach out, be sure to include Google Review number 92319. Thanks.