Best Buy Clackamas

Absolutely horrible service and the geek squad doesn't care about their work or the customer's product. I left my laptop to pick it up a day later and now the right hinge and my screen frame is broken and detaching from the screen on the bottom right corner. Chunks of plastic from inside fell out. Super annoyed their "repair" team damaged my laptop and didnt even own up to it. Now I want my laptop fixed or compensation for your crappy work and dishonesty. I will also never be being buying from this company again or recommending you to anyone. I've also called your Clackamas Geek Squad multiple times and have left voicemails with no response. Will be stopping by to have this figured out. Glad I pay for service yearly that doesn't do me any good.

Absolute worst best buy I have ever walked into, have n ever seen a more uneducated, non caring, sales time in my life/. do not seek any kind of info about an thing with these people they are wrong. this is the third time they sold me garbage that doesn't work. lied about it to get ba sale and 100% screwed me in doing so. I am so disgusted I cant even write this review. steer clear, I'm going to the top and if that doesn't work I'm contacting my lawyer, they are paying for this on e.

hello all. I strongly suggest, that if you don't know anything about electronics to not rely on the people who work in this store. yesterday I came in to buy a phone. I needed one that was esim compatibl\e. I stressed this point fto the max, very politely and very to the point. I asked three times and three times the sales person said yes yes yes. well it turned out that iyt was n ot and worse yet not even com partible with my serv ice provider which hn I also asked. I mdont kn ow if she lied to get the sale or shes just not trained right. I went to return the phone and they want to charge m e m oney. I never left the store and it's their fault the purchase was wrong. b est buy is huge so huge that not standing up to fix what they made wrong is an absolute disgrace to them. what kind of company does not stan d behind their word. or their associates word, Its in their mission statement. So now I have a phone that I cant use don't want and have e n o idea what to do with, as its com plete garbage. lost a new client ov er the deal and don't have service on my phone. Tell me Best Buy, this is the best that you can do...

Good, stff were willing to help.