Сломались наушники и очень невовремя
Заехал, быстро поняли что мне нужно и отвели на кассу, очень хороший сервис+наушники за $50
Clean, associates helpful without being pushy
Went into Best Buy ready to purchase a MacBook Pro, but the experience was disappointing. They were unwilling to price match Amazon, even though the listing was a direct sale from Apple itself, not a third-party seller.
Instead of offering any solution or alternative, I was simply told to go buy it from Amazon. That defeats the entire purpose of coming into a physical store expecting service, guidance, or competitive pricing.
If Best Buy is just going to send customers elsewhere for major purchases, there is very little reason to shop in-store at all.
Alberto H
January 17, 2026
The automated system is ridiculous!!