Best Buy Clackamas

I bought expensive products online. My first product was misdelivered, the delivery driver sent a proof picture where the package could not be seen. Best Buy did not take responsibility for a $300 product. At the same time, I had bought another product for $150. More than 10 days have passed since the deadline, and I am still waiting for my product to arrive at my house. Honestly, the online customer service is terrible. I have been talking with support for 10 days and they haven’t given me any solution. In the first case, they have evidence that my package was misdelivered; they have a proof picture showing that the package is not visible. I called the courier company and even they were able to verify that my shipment was delivered incorrectly. Still, Best Buy did not refund my money, nor have they sent me a replacement product. So far, I am completely dissatisfied with the situation. I spent too much money on products that never arrived.

Went to return a christmas gift headset that was 75 dollars. Nice man at the counter was gonna help us until this 5 foot man had a power trip and said we cant do holiday returns for items that expensive. So thats great. Not going back to this best buy. Best save your time and go to a different one.

Сломались наушники и очень невовремя Заехал, быстро поняли что мне нужно и отвели на кассу, очень хороший сервис+наушники за $50

Clean, associates helpful without being pushy