Went into Best Buy ready to purchase a MacBook Pro, but the experience was disappointing. They were unwilling to price match Amazon, even though the listing was a direct sale from Apple itself, not a third-party seller.
Instead of offering any solution or alternative, I was simply told to go buy it from Amazon. That defeats the entire purpose of coming into a physical store expecting service, guidance, or competitive pricing.
If Best Buy is just going to send customers elsewhere for major purchases, there is very little reason to shop in-store at all.
Alberto H
January 17, 2026
The automated system is ridiculous!!
I came here with my roommates and caregivers. We came here because my caregiver Kuma wanted to get an Iphone for his friend
It was good and they did what was needed.