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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Clackamas
How do I check product availability at the Clackamas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Clackamas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Clackamas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Clackamas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3876 reviews)
Idris N
August 28, 2026
1 out of 5
I purchased a ZAGG iPhone 17 Pro Max case from this Best Buy and was told at the time of purchase that it came with a lifetime warranty. The integrated Camera Control button later fell off during normal use.
When I returned to the store, the associate told me the system would not allow a replacement and said the lifetime coverage only applied to the screen protector. I then politely asked to speak with a supervisor so I could understand my options, but she refused to call one.
I understand that ZAGG may need to process the case warranty directly. However, refusing to let a customer speak with a supervisor was disappointing and unprofessional. Best Buy should clearly explain at the time of purchase whether the warranty is handled in the store or through the manufacturer. Customers should not be told “lifetime warranty” without being given the important details
Response from Best Buy
August 29, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations regarding your phone case warranty. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/r8pkIw), Twitter/X (https://bby.me/BgU5ay), or Instagram (https://bby.me/t4umrG). Please include the Google Review reference number #214688 when reaching out.
Cheeto b
August 23, 2026
5 out of 5
In and out. Transaction was easy peasy
juls n
August 17, 2026
5 out of 5
Every employee I had contact with was friendly & helpful from when I walked in the door up to check out. A great crew at this location!
Momma W
August 16, 2026
5 out of 5
Polite employees, very helpful sales team. Amazing products at amazing prices.