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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Clackamas
How do I check product availability at the Clackamas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Clackamas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Clackamas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Clackamas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3888 reviews)
Giovanni L
September 30, 2026
1 out of 5
I was one of the people that waited in line for the Pokemon release on September 30th and when we got inside there was a young couple that skipped everybody in line to walk over to the cashier where you typically will do order pickups based on how they were speaking I can tell that they knew each other and the employee who was helping who looked to be a young female probably Hispanic ended up grabbing Pokemon product for these young couple that skipped at least 35 Plus people in line. when I spoke to the cashier who was helping me he chose to not enforce the line and was not helpful and told me that I could file complaint if I wanted to but I don't think it's fair that you have a bunch of people specifically children waiting in line for countless hours to get Pokemon product and these two people were able to walk in just because they know an employee and get product without having to wait in line that is unfair and the manager needs to look into it.
Response from Best Buy
September 30, 2026
Hello!
We understand the excitement surrounding highly anticipated product releases, and we want all our customers to feel that these launches are managed as fairly as possible for everyone who is waiting.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/I4iNnA)
Twitter/X (https://bby.me/Pn0OKF)
Instagram (https://bby.me/0UsieS)
Be sure to mention your Google Review number, #228513, in your message. Thank you.
Kayla B
September 30, 2026
4 out of 5
Friendly and helpful employees
Lauren F
September 25, 2026
1 out of 5
I tried calling several times to see if a product was in stock that I needed. I got ping pinged to a customer service line in India who could not transfer me to the store and informed me that the store does not take any call. This store is 40 minutes away from me, so I wasn’t going to drive all the way there just to see if they had the item I needed or not.
Zero help.
R. Q
September 23, 2026
5 out of 5
Lots of very helpful, friendly staff available