Went to return a christmas gift headset that was 75 dollars. Nice man at the counter was gonna help us until this 5 foot man had a power trip and said we cant do holiday returns for items that expensive. So thats great. Not going back to this best buy. Best save your time and go to a different one.
Сломались наушники и очень невовремя
Заехал, быстро поняли что мне нужно и отвели на кассу, очень хороший сервис+наушники за $50
Clean, associates helpful without being pushy
Went into Best Buy ready to purchase a MacBook Pro, but the experience was disappointing. They were unwilling to price match Amazon, even though the listing was a direct sale from Apple itself, not a third-party seller.
Instead of offering any solution or alternative, I was simply told to go buy it from Amazon. That defeats the entire purpose of coming into a physical store expecting service, guidance, or competitive pricing.
If Best Buy is just going to send customers elsewhere for major purchases, there is very little reason to shop in-store at all.