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Best Buy Cascade Station
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5356 reviews)
dimitri t
November 21, 2025
5 out of 5
Great customer service and good inventory.
K.L. B
November 20, 2025
1 out of 5
I walked into my Best Buy thinking every time I come (once every 5 years) the experience is bad and I end up ordering on Amazon. Half the parking lot was unusable because it was reserved for pick-ups/lockers. Then the cell phone display section was missing one of the cell phones I came to see. The clerk asked me if I needed anything, and I asked if I could see the missing phone? He said it is right here and placed under the wrong tag. So I was already looking at the Oneplus 13. So I said well then can I see the missing Oneplus 13R since I am also considering that model. He abruptly said we don't have it. I think once again Amazon will be getting an order from me. I guess the good news is I physically touched two out of the three phones I wanted to see and will order a Pixel 9A!!!
Sundancer M
November 19, 2025
5 out of 5
Very good service
John F
November 17, 2025
4 out of 5
There's an assortment of knowledgeable advisors who work there in conjunction with the array of products. Excellent service on a phone I thought damaged but simply needed trained expertise