Best Buy Cascade Station

What’s the point of having so many employees if they’re just hanging out at the front talking to each other and don’t even ask customers if they need help. The only one who was helpful was the girl working in the phone area. Then when I went to check out they only had one guy on the register with a line of 3-4 customers. Waiting 10 minutes to check out while 4 employees are laughing it up in the front is unacceptable.

Don’t go on a busy day. We went to buy a TV and no one helped us for over 45 minutes until we left and bought it online and just picked it up at the store. To be clear there were nice and helpful employees but the way it seems the TV department works is there is only one employee per brand. We wanted an LG and the employee didn’t even acknowledged us. I’ve worked in customer service for over 29 years and if you are busy you should at least acknowledge the people waiting. Other than that returns are smooth when you need to. I wish I could give a better rating for the good employees but I must keep it real for other customers.

Ordered a sin kit for my phone to pick up at this location. Staff was very friendly and super easy pick up and transaction.

Limited supply of goods sales person's male and female why to pushy and can be quiet nasty at times. Why overrated in teams and are known as third party inventory. But you can find what you are looking for if you check online first go in go out is my best advice in any best buy store. Perches a $1200.00 E-bike there and was sent the wrong one. Been three months they have refused to exchange for the more expensive and higher watts motor? Just been telling me not in stock will let me know. I see there sales department like I say a hole bunch of overrated achevers with little backing after product has been bought. Same with some other products bought on line from them, l bought a bike tent received it and found that the fiberglass poles wear the wrong size the elastic that runs through them broke the first attempt I was to assemble probably will have to try to return it.