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Best Buy Cascade Station
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5135 reviews)
Kyle
January 16, 2025
1 out of 5
Bought an pre-owned Rog Ally X and it had someone else's information on it. Went back to the store and had them swap it out for one that didn't have customer sensitive information on it.
Response from Best Buy
January 16, 2025
Kyle,
We appreciate you taking the opportunity to exchange the product for another when you realized that it contained private information. We share your disappointment and thank you bringing this to our attention. Customer privacy is important and we'd like to investigate this further. Please send a private message that includes your full name, phone number, email, and receipt information. When reaching out, be sure to mention that this is in response to Google Review 64686904.
Thanks,
^Tina
Anatsada S
January 16, 2025
5 out of 5
great deal
Adriana F
January 13, 2025
1 out of 5
Worse experience.. buying a set of washer and dryer.
Sales rep lied saying I can pick up my items the next day. This never happend.
Response from Best Buy
January 14, 2025
Hello, Adriana,
Thank you for providing feedback on Google my Business. I know having issues with picking up your purchase is frustrating. We would like to hear about your store experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64675987", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Jose S
January 13, 2025
1 out of 5
No ballan a cascade best buy !! Ordenas cosas y nadamas te traen buelta y buelta! Y luego te dan una fecha para ir por las cosas y nada ablas por telefono y que lo que ordenastes no ay que tienes que esperar asta que te avisen de que ya esta disponible!! Wooʻooow que mal servicio al cliente!!
Response from Best Buy
January 14, 2025
Hola, Jose,
Le agradezco que haya tomado el tiempo de compartir su opinión con nosotros sobre su pedido. Se supone que realizar pedidos en línea es fácil, conveniente y sin estrés. Por lo general, la mayoría de los pedidos se pueden completar en una a cuatro horas, pero los tiempos de procesamiento pueden variar. También, enviamos actualizaciones por correo electrónico cuando el pedido está listo para ser retirado. También me comunicaría con alguien si esto me sucediera. Revisemos esto para usted.
Primero, necesitaremos más detalles tuyos. Escríbenos a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www. http://facebook.com/bestbuy) con el número de pedido, junto con su nombre completo, número de teléfono y correo electrónico. También agrega la reseña de Google 64675968. Esperamos su mensaje.
Atentamente,
^Deysha