Jeremiah H
October 22, 2026
Customer service is lackluster everywhere you go. Came in, and was greeted, which is a rarity. There were a good ten employees just chilling, sure, it's almost time to go. I was told I would be helped by the sound/sound bars because I came in ready to buy some stuff. I literally went back there and waited a good 15 mins. I was passed by several employees and a few made eye contact with me. Nobody showed up, and I ended walking out. I grow tire of wasting my time and money for mediocre service. Sad.
Response from Best Buy
October 23, 2026
Hi, Jeremiah,
Thanks for reaching out and sharing your experience. We understand how concerning it is when you are not able to get assistance with your purchase. This is not the experience we wish for you to have. If you still need assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/iRj9tH)
Twitter/X (https://bby.me/vuDVRQ)
Instagram (https://bby.me/Uq8pPU)
Please mention your Google review #242102, so we can review this further with you.
Wessley D
October 21, 2026
Great stuff but employees are never around to help. Its like you have to go through the whole store to find a worker lol
It's a little disappointing when items are priced wrong or on the wrong shelf. I understand mistakes but these were locked behind glass with the wrong price and it was very misleading