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Frequently Asked Questions About Best Buy Cascade Station

How do I check product availability at the Cascade Station Best Buy?
How do I check my order status?
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cascade Station stores’ holiday hours?

Recent Reviews

4.1
(5197 reviews)
Nick
April 30, 2025
5 out of 5
Best in town
Stephanie A
April 30, 2025
4 out of 5
Stopped by Best Buy today to pick up some new Apple AirPods and a screen protector. While they didn’t have the exact screen protector I normally use (which is why it’s a 4 out of 5 for me), everything else about the experience was great! The associate who helped me choose my AirPods really listened to what I needed and gave me great advice. He also told me that with AppleCare to set my calendar to get new AirPods in 1 1/2y. The cashier was also super helpful, making sure I knew I’d get credit for my previous purchase under warranty. When it came time to apply the screen protector, the associate mentioned a fee I hadn’t been told about—but instead of making it a hassle, he kindly said, “No worries, I’ll do it for you and let the team know for next time.” That right there is customer service! From being greeted when I walked in to being helped through every step, I left feeling taken care of. Shout-out to the Best Buy crew—y’all made tech shopping easy today! #BestBuyExperience #AppleAirPods #GreatCustomerService #TechShopping
Matteo G
April 27, 2025
5 out of 5
Greeter today (4/27/25) was so helpful and chipper. Happy to see such helpful staff in this cold world. Made me want to live another day. One more day…
KONDRA
April 27, 2025
5 out of 5
I had an amazing experience buying a TV thanks to Gabby! She was incredibly nice, very knowledgeable, and truly made the whole process easy and enjoyable. I was debating between a few models, and Gabby took the time to clearly explain the differences and show me a side-by-side comparison. Thanks to her, I was able to confidently pick the perfect TV. I’m extremely happy with my purchase and even happier that I found someone so professional and helpful. Gabby absolutely deserves a raise — or better yet, a promotion to manager! Thank you again, Gabby!

About Best Buy Cascade Station

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