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Best Buy Cascade Station
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5370 reviews)
Shrenik C
November 29, 2025
5 out of 5
Most popular electronic store in town. Lots of options to choose from, some really good deals and the staff is very helpful.
Michael R
November 28, 2025
5 out of 5
Staff is always friendly
BreeNee B
November 27, 2025
1 out of 5
Edit: to your response "we take it seriously?" No I will not reach out on social media or DM. The racial profiling like I was treated by generalizing me because I feel I am black. No smiles were given to me but I was given intimating stares. Unacceptable!
My Black Experience at Cascade Prkwy Best Buy. All I wanted to do was try and test out the keypad of any laptop that I choose to purchase. My usual bubbly personality left this Best Buy feeling very sad, and negative because I was stared at, given a cut throat dirty looks by the Police or Security as I was generalized and given intimating looks as if I was a piece of dirt scum, but no I am a Black woman Queen who should be treated with respect at all times. If looks can kill you will be given "the dirty looks" at this Best Buy in Cascade Parkway. 5 thumbs down. Do better for the culture.
Response from Best Buy
November 28, 2025
Hello,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/m3zfxi), Twitter/X (https://bby.me/yykm4r), or Instagram (https://bby.me/itpbjk). When you message us, please include a copy of your Google review number #76259. We look forward to working with you.
Kostya F
November 27, 2025
1 out of 5
Worst than Walmart on return items purchased with cash.