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Best Buy Cascade Station
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5454 reviews)
Richard H
February 05, 2026
5 out of 5
These guys are great!
Victoria B
February 04, 2026
4 out of 5
The staff were friendly and very cooperative. The colleague was willing to walk me through the features of a laptop computer, responding to some of my questions. The store was clean and organized, and the checkout process was quick. It was a good shopping experience, and I would definitely go back.
josh m
February 02, 2026
4 out of 5
Attentive sales team
Calin H
February 01, 2026
1 out of 5
First thing I bought from this place was a 3000$ laptop of which the screen would not even turn on . Big dissapointment .
Second thing was a box freezer , even tho I picked it up and was carefully loaded/unloaded into the box truck that I rented , when opening the package I come to find out the box freezer was damaged in multiple places . Called customer service , was provided with the worst customer service ever , being told that if I wanted to bring the box freezer back they would replace it , if not there’s nothing they can do for me .
Would definitely not recommend this store to anyone , everything that you buy from this store will either be broken or not working at all 👎🏼