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Best Buy Cascade Station
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5182 reviews)
Michael D
April 12, 2025
5 out of 5
Great customer service. There's so many employees in the store that it feels like the 90's, when you could actually ask questions to a person and receive a real live response. Shopping here made me remember what it felt like to have this level of service, to not have to figure it all out myself. I hope Best Buy sticks to this model. Customer service from a person cannot be undervalued, especially now.
Mark U
April 05, 2025
5 out of 5
Jeremy at the front lanes was very patient and helpful during my trade in process. Gabby was also leading the charge getting those code reds while I held up a register 😅 Everyone greeted me and my wife when we entered. Very welcoming. Thank you Team Cascade🙏🏾
Abel A
April 04, 2025
5 out of 5
Always have what I. Looking for!
Deston L
March 31, 2025
2 out of 5
Online inventory rarely matches in store offerings. 2x in a week the online said it's here while store visit said, it'll be weeks before that is restocked. It'll be years before I come back!
Response from Best Buy
March 31, 2025
Hello and thanks for reaching out on Google, Deston.
We understand the frustration when unable to find what you are looking for in store after seeing it available online. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64988305.
Kindly,
^Graham