Best Buy Cascade Station

This review is definitely not for how impossible Best Buy makes praising customer service, sadly. Last month, after my visit to the store, I spent almost an hour trying to figure out how to praise an employee and then gave up. Today I decided to just google review instead. I needed help with a complicated return and got great customer service from Isaac at the Cascade store in Portland, OR. Some of his coworkers didn't seem so interested in finding a solution and I thought it would be a lost cause. But he got curious about the details and figured out a solution while modeling strong work in front of doubtful coworkers. He actually worked past his shift to complete my return. In demonstrating his strong work ethic, it appeared to rub off onto one of the other employees who joined in sleuthing an answer. That's going above and beyond. I hope his manager is notified that he made my day!

I came here to look for a laptop bag, and I found a really good one very durable. I was very happy with my transaction. They actually had quite this selection.

Sold us an open box TV marked as "excellent" with none of the power cords or screws for the legs. It took us 3 days to turn the TV on and get the remotes to connect.

I bought a Dell computer from Amazon that was for like pro people and it was beyond me the Microsoft window experience so I traded it in for a much simpler Chromebook