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Best Buy Cascade Station
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5259 reviews)
Angeski T
July 12, 2025
5 out of 5
Was just browsing but nice store
Matt J
July 11, 2025
1 out of 5
This was just terrible customer service. I purchased something online for pickup. They told me it wouldn't be ready until Friday starting Wednesday. When I checked they had product in the store but they refused to give it to me because it wasn't the one that I ordered. They told me each day that they would get it pulled for me and get it ready and never did until Friday. Then when Friday came I had to wait in the long line of pickups even though the register was completely empty and I could have just went and bought a new one and been out the door faster. Next time I'll just buy something online and have it shipped to my house from Amazon
Response from Best Buy
July 15, 2025
Hey there.
Thank you for your review, Matt. We are saddened to hear that you had a negative experience with us. This is not the kind of customer service we strive to provide. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/5jbq22)
- Twitter/X (https://bby.me/zxzell)
- Instagram (https://bby.me/h3lqnj)
When reaching out, please mention it is regarding your Google Review 14361.
Kindest Regards,
^ Vanessa
Brew B
July 09, 2025
3 out of 5
Was just in area.
Kristin B
July 08, 2025
5 out of 5
Steven in the Cell Phone area is SUPER AWESOME!!! 10 Stars