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Frequently Asked Questions About Best Buy Cascade Station

How do I check product availability at the Cascade Station Best Buy?
How do I check my order status?
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cascade Station stores’ holiday hours?

Recent Reviews

4.1
(5259 reviews)
Angeski T
July 12, 2025
5 out of 5
Was just browsing but nice store
Matt J
July 11, 2025
1 out of 5
This was just terrible customer service. I purchased something online for pickup. They told me it wouldn't be ready until Friday starting Wednesday. When I checked they had product in the store but they refused to give it to me because it wasn't the one that I ordered. They told me each day that they would get it pulled for me and get it ready and never did until Friday. Then when Friday came I had to wait in the long line of pickups even though the register was completely empty and I could have just went and bought a new one and been out the door faster. Next time I'll just buy something online and have it shipped to my house from Amazon
Response from Best Buy
July 15, 2025
Hey there. Thank you for your review, Matt. We are saddened to hear that you had a negative experience with us. This is not the kind of customer service we strive to provide. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/5jbq22) - Twitter/X (https://bby.me/zxzell) - Instagram (https://bby.me/h3lqnj) When reaching out, please mention it is regarding your Google Review 14361. Kindest Regards, ^ Vanessa
Brew B
July 09, 2025
3 out of 5
Was just in area.
Kristin B
July 08, 2025
5 out of 5
Steven in the Cell Phone area is SUPER AWESOME!!! 10 Stars

About Best Buy Cascade Station

bestbuy.com