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Best Buy Cascade Station
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5380 reviews)
mlocatis
December 05, 2025
5 out of 5
Great customer service 👍👍
shanice a
December 05, 2025
5 out of 5
Big shout-out to Holly for her warm personality and beautiful soul! Thank you so much for helping me get my phone fixed and accommodating me on such short notice. I truly appreciate you 🫶🏾✨
Cody N
December 03, 2025
5 out of 5
They went out of their way to help me.
T L
December 02, 2025
2 out of 5
I visited the Cascade Station Best Buy for an Apple Watch, knowing exactly what I wanted. Unfortunately, I had to wait 15 minutes without any acknowledgment from staff, and it was frustrating to see customers who arrived after me being helped first. This experience was disappointing, especially since a quick in-store purchase shouldn’t be such a drawn-out experience.
In comparison, stores like Costco or Target offer much quicker and more attentive service where I feel like my time is valued. With the Best Buy experience, I couldn’t help but notice that the store operates without a clear line or system, which makes it feel like customers are left waiting in hopes someone will eventually see them first to simply grab an item from a locked case.
A simple greeting, quicker acknowledgment, or more staff on hand would have made a big difference. After my experience at Best Buy, I’m left wondering why I should come back when other stores offer a faster, smoother experience, often at similar or better prices.