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Best Buy Cascade Station
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5179 reviews)
Deston L
March 31, 2025
2 out of 5
Online inventory rarely matches in store offerings. 2x in a week the online said it's here while store visit said, it'll be weeks before that is restocked. It'll be years before I come back!
Response from Best Buy
March 31, 2025
Hello and thanks for reaching out on Google, Deston.
We understand the frustration when unable to find what you are looking for in store after seeing it available online. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64988305.
Kindly,
^Graham
Quinlan O
March 27, 2025
3 out of 5
You buy things here. It's not the best place to buy things, nor is it the worst.
Response from Best Buy
March 27, 2025
Hi Quinlan,
Thank you so much for your review! We really appreciate you choosing Best Buy for your needs and for taking the time to share your thoughts on our inventory. Our goal is always to offer the best products and services, and your feedback is invaluable in helping us continuously improve.
So that we can formally document your feedback, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64975716.
Kind regards,
^Pre
Mckayla
March 25, 2025
5 out of 5
Friendly helpful staff
Deite C
March 23, 2025
1 out of 5
Came in knowing what I needed and respectfully asked for help finding the right option. Apparently, that was offensive. Asked a reasonable question, got a condescending response. Tried to say “thank you,” and was cut off mid-sentence so they could turn away and chat like I didn’t exist. If you enjoy being treated like an inconvenience, this is the place for you.
Response from Best Buy
March 24, 2025
Hello, Deite,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer service can be and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64961283
regards,
^Brandon