How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4786 reviews)
Katie B
March 08, 2026
5 out of 5
Mario in cell phones completely saved the day. We had tried Verizon and then after buying a phone had trouble doing data transfer. He went completely above and beyond. Everyone friendly and helpful. Great job!
David
March 06, 2026
3 out of 5
I enjoyed being greeted. I enjoyed walking to an area I didn't know where I was going to and the gentleman there knew exactly what I wanted..
That was cool.
And I would imagine a good way to keep the crime down from the terrible people that are living in the world.
Response from Best Buy
March 06, 2026
Hello,
Glad that you had a great experience. Let's discuss your recent experience. Mention review #126467 when connect with us on social media links.
Facebook (https://bby.me/j4ykt8)
Twitter/X (https://bby.me/j28h7x)
Instagram (https://bby.me/iilouu)
Donald C
March 05, 2026
1 out of 5
Por selection of items and poor customer service
Response from Best Buy
March 06, 2026
Hi there! That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and help assist in any way that we can. You can connect with us via Facebook (https://bby.me/o11lng), Twitter/X (https://bby.me/f1qwqz), or Instagram (https://bby.me/scho6h). When reaching out via social media, be sure to mention that it's in response to Google Review number 126163.
Thanks.