How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4691 reviews)
M H
November 22, 2025
5 out of 5
I used their on line delivery & curbside pick up. It was fast & great service. So easy to use.
Dane B
November 20, 2025
5 out of 5
Was trading in a phone for in store credit. Was quick and helpful and then looked around, they didn't have some things but they were having there early black Friday sale going on. Gunna come back during the sale and see if they were hiding things in the back til the actual sale was happening.
Mason S
November 19, 2025
2 out of 5
If you ask for help. They will sell you something that is about to be taken down off there shelves. I wanted the newest computer. I didn't know better. But who it was gifted to know better. It was embarrassing
Iris H
November 19, 2025
1 out of 5
They claim they will fix your stuff so you will make the appointment and then when you show up they tell you the exact opposite and that they never would have and that you are the one lying. Absolute garbage staff