How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4769 reviews)
Joe L
February 16, 2026
4 out of 5
Great place and loads of tech at good prices!
Matt W
February 14, 2026
1 out of 5
Never shopping with Best Buy again. All I wanted was the measurements of an appliance. The exact measurements were not listed online. I called the store that is an hour from my home. An AI voice reconnected me to a customer service center that was clearly not in the United States. I simply asked to be transferred to my local store so that I could have somebody spend 30 seconds to give me a measurement of a $1600 refrigerator. They refused to even talk to me unless I gave them my name, address and email.
Costco it is.
Response from Best Buy
February 14, 2026
Hello, Matt,
We appreciate you taking the time to reach out. Trying to get answers to your Best Buy questions should be easy, so we can understand your concern. We'd be happy to assist you with any questions you might have. Please connect with us through social media. You can find us on Facebook (https://bby.me/ey3xq2), Twitter/X (https://bby.me/7s6pkk), or Instagram (https://bby.me/kmv34u). Please reference Google Review #117225.