How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4539 reviews)
Rodrigo M
March 20, 2025
5 out of 5
They are so awesome here. I took My computer in that was given to me and since im a best buy member they are installing everything on it for me. Kool thing is too that defender comes with Microsoft 365 so I dont need a subscription to reboot i been paying for!! Thank you Geeksquad
Gisel M
March 18, 2025
5 out of 5
Came into Best Buy and Jose was so helpful. He really knew what he was talking about with computers! very knowledgeable. He made my experience worth the drive! :)
Debi L
March 12, 2025
5 out of 5
Had the best experience here. Xavier, the staff that assisted me was so helpful and knowledgeable. He didn't try to over sell.. he was so courteous. Glad I made my purchase here.
Jill a
March 11, 2025
4 out of 5
Very helpful, the staff checked in with me and helped me select a replacement computer.