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Frequently Asked Questions About Best Buy Salem

How do I check product availability at the Salem Best Buy?
How do I check my order status?
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salem stores’ holiday hours?

Recent Reviews

4.0
(4584 reviews)
novashenra
June 13, 2025
1 out of 5
Worst customer service experience of my life. I have cancelled all my plans with them and will never be shopping there again. They're service manager clearly doesn't understand how to handle an angry customer. I will do what I can to make as few people shop at best buy as I can moving forward. What a joke...
Ski L
June 11, 2025
5 out of 5
Bring some salt for the demons in the bathroom! They have Pookiemayne cards *intense monkey shrieking
Mr Z
June 10, 2025
5 out of 5
After looking around I was noticed by the manager if I needed help. He was able to connect me to the person I needed to get what I wanted and he even asked my name. When Trey (spelling?) was finished with another customer he immediately came to where I was and was able to give me the best customer service I have experienced in quite awhile. I highly recommend this location.
Corey W
June 10, 2025
4 out of 5
Bought TV online. Got there had fast friendly experience in and out

About Best Buy Salem

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