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Frequently Asked Questions About Best Buy Salem

How do I check product availability at the Salem Best Buy?
How do I check my order status?
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salem stores’ holiday hours?

Recent Reviews

4.0
(4753 reviews)
Chain B
January 24, 2026
2 out of 5
I'm from Lane county and the Best buy down there there's all sorts of stuff on the floor waiting to help you they don't shove themselves down your throat but this one in Salem there is nobody to find how to track down somebody twice and nobody was there to track down just had to go up to the cash register and have that person get what I needed and it was discouraging and then when they're finally was a couple of people out on the floor they were just sitting here talking to each other but the lady at the cash register she was cool
Phyllis F
January 24, 2026
1 out of 5
Customer service does not exist in this store. It is the worst. I purchased a 75 tv and it had 2 defective parts on the screen. They were going to charge me $150. To take it off the wall . I highly suggest trying a different store for better service. This is the worst store They all need to get retraining on what customer service is.
NoreMee
January 23, 2026
5 out of 5
Just wanted to give a shout out to Kylie G. and Chandler G. for some of the best customer service I've received in a long time! Thanks for a wonderful experience
James S
January 22, 2026
5 out of 5
Hood service

About Best Buy Salem

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