Went there purchased a printer, I asked for recommendations and the kid who helped me dint know much about printers but I understand you can't always find the correct help so went home with the printer couldn't set it up for wireless printing returned the printer ask for help again and the employees simply told theirs nobody to help you,sorry😬 .
Response from Best Buy
April 12, 2025
Hello, Eduardo,
Thanks for reaching out and providing your feedback. Trying to find knowledgeable assist to help you select a printer should be an easy process in a Best Buy, so I can understand your disappointment. We would love to formally document your experience and do what we can to further assist you. If you have a minute, please reach out to us in a private message or DM. You can reach us at:
Facebook: http://facebook.com/BestBuy
Intagram: http://instagram.com/bestbuy
X: http://twitter.com/BestBuySupport
Please provide your full name, phone number, email, and your review number 65034569. We look forward to working with you.
Kind regards,
^Aaron
Good shop Good items and good prices. If you know how to search you can find very good deals. The bad thing is that it does not have staff who speak Spanish and when it comes to technical things it is difficult to understand.
I was so disappointed to drive over 2hrs for a stereo to be told that what he suggested had more options than what we originally wanted. He failed to tell us it was opened and returned that explains the price (the Sirius XM module works great though. It still has a CD in it that won't eject. I will go somewhere else for my stereo needs - big loss as my Mustang that stuff costs way more.
Response from Best Buy
April 06, 2025
Hello, Steve,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer service can be and know we would be reaching out for support as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65013736
Regards,
^Brandon