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Frequently Asked Questions About Best Buy Salem

How do I check product availability at the Salem Best Buy?
How do I check my order status?
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salem stores’ holiday hours?

Recent Reviews

4.0
(4507 reviews)
P a
January 16, 2025
4 out of 5
Nice store and we found everything we needed. My only comment that is slightly negative is about getting any help from the sales people. Three of them brushed us off and we finally went up to the front of the store to find help. Wish they could have been a little more helpful
Patrick L
January 16, 2025
5 out of 5
Quick, friendly service picking up an online order. Good info researching TVs.
Todd B
January 15, 2025
2 out of 5
The sales guy was clueless regarding laptops
Response from Best Buy
January 15, 2025
Hello, Todd, Thank you for reaching out in regards to your concern in regards of the laptop knowledge of our sales consultant in store. I can understand that having any concerns in regards to a consultants knowledge can be difficult. We certainly try our best to have as much knowledge available to support our representatives in store. While we can't assure that we will always have all the answers, we certainly do our best to find any answers that are available and reasonable for our customers. If you need support with any concerns please reach out to us on any of our Social Media Profiles below with Review 64680201 for support. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Thanks, ^Tommy
Tary G
January 12, 2025
5 out of 5
I really appreciated how knowledgeable and nice Noah was. He was very helpful and took the time to make me feel important which makes him stand out as a top notch employee. Thanks for the amazing customer service Noah:)!

About Best Buy Salem

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