How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4507 reviews)
P a
January 16, 2025
4 out of 5
Nice store and we found everything we needed. My only comment that is slightly negative is about getting any help from the sales people. Three of them brushed us off and we finally went up to the front of the store to find help. Wish they could have been a little more helpful
Patrick L
January 16, 2025
5 out of 5
Quick, friendly service picking up an online order. Good info researching TVs.
Todd B
January 15, 2025
2 out of 5
The sales guy was clueless regarding laptops
Response from Best Buy
January 15, 2025
Hello, Todd,
Thank you for reaching out in regards to your concern in regards of the laptop knowledge of our sales consultant in store. I can understand that having any concerns in regards to a consultants knowledge can be difficult. We certainly try our best to have as much knowledge available to support our representatives in store. While we can't assure that we will always have all the answers, we certainly do our best to find any answers that are available and reasonable for our customers. If you need support with any concerns please reach out to us on any of our Social Media Profiles below with Review 64680201 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Tary G
January 12, 2025
5 out of 5
I really appreciated how knowledgeable and nice Noah was. He was very helpful and took the time to make me feel important which makes him stand out as a top notch employee. Thanks for the amazing customer service Noah:)!