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Frequently Asked Questions About Best Buy Salem

How do I check product availability at the Salem Best Buy?
How do I check my order status?
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salem stores’ holiday hours?

Recent Reviews

4.0
(4682 reviews)
Vladimir I
November 12, 2025
3 out of 5
Every time I visit this store it just amazes me how they have empty shelves and the products are missing for me to try. We were looking for s24 and s25 cases and that was not available.Rows of shelves where they are supposed to be, were bare and I visited twice in 2 weeks. Nintendo switch controllers, were not available. Ps5 Portal was not on display to try.
Response from Best Buy
November 13, 2025
Hello, Vladimir. We understand the frustration when you are unable to find what you are looking for in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/y2jjnj), Twitter/X (https://bby.me/4bxn80), or Instagram (https://bby.me/idi26t), and mention your Google review, 68405.
mickey l
November 11, 2025
2 out of 5
Expensive! To meny employees I was asked how I was doing 6 different times in the app 35 mins I was in the store it felt very pressured and uncomfortable. They gave you zero chance to broude or shop
Carlton T
November 07, 2025
5 out of 5
Friendly and knowledgeable customer service if it's available. Expect some pretty long wait times if you're there during peak shopping times... outside of that it's a good shopping experience and every shelf was stocked with products in stock.
Benjamin L
November 06, 2025
5 out of 5
Lots of stuff in there. Didn't have what I was looking for but staff is friendly

About Best Buy Salem

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