How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4604 reviews)
Antoinette S
July 09, 2025
5 out of 5
Needed my ph to be fixed and it wasn't under warranty any more but they helped me to find the info on the ph, which was needed so that I could have it fixed by another company or send it off the Samsung to be fixed and that was amazing help!!
Thank you so much!!
Chris B
July 03, 2025
5 out of 5
Great experience with the car audio department! They got me in quickly and did exactly what I needed for my CarPlay integration! I would use them again!
Greg
July 01, 2025
1 out of 5
I caution anyone who wants to purchase here. I have seen videos of people get faulty and broken products from Best Buy and Best Buy not taking responsibility for their product but never thought it could happen to me. I was sold a printer back in April that does nothing but crush the paper while printer. Best Buy refuses to do anything about it, not offering any type of resolution. Now I'm out over $300 and have a useless hunk of plastic in my office.