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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(4320 reviews)
K 2
October 26, 2025
2 out of 5
The way they try to get you to sign up for their credit card is shady. The apology that followed was not genuine. Giving two stars as they did have what I was looking for and employee at front door greeted and directed me. Felt welcomed by them and they saved me time. I'm still pissed off about that checkout experience. I'll never do business there again.
Response from Best Buy
October 26, 2025
Hello, Allow us to hear more about the recent checkout experience. Please connect with us on social media private links below. Mention review #60775 along with more details. Facebook (https://bby.me/vl2sk9) Twitter/X (https://bby.me/5rofpq) Instagram (https://bby.me/nfiw4l)
Marni G
October 24, 2025
3 out of 5
Long wait times even though they have plenty of staff wandering around, customer service over the phone is less than ideal. Decent price on electronics though.
Response from Best Buy
October 25, 2025
Hello Marni, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/28seeq), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 60303. Kindest Regards.
Pam K
October 24, 2025
5 out of 5
I got a new dryer today. When the delivery driver started he didnt like the sound. He sent a message about it. Jake stayed in touch with my daughter all day about getting a new dryer. Sam called me to sent up a new appt. All were great to work with
James C
October 24, 2025
5 out of 5
I purchased an open box tv at an amazing price. I couldn't believe it...

About Best Buy Springfield

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