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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(4490 reviews)
Brandon b
October 15, 2026
1 out of 5
As I walked in and I was told that somebody would be there to help me with a switch and a game I sat there for over 10 minutes and had to walk up and ask somebody to help me because no one ever showed up thanks guys great customer service
Kaitlyn M
October 04, 2026
5 out of 5
We went here for the pokemon release. We didn't realize they actually do the releases like an hour before the store opens so there's not a huge line at opening. That sucked a little (just because we didn't know to get there earlier), but each of my kids still got a pack.
Matt S
October 03, 2026
1 out of 5
The website & advertisements mention unlocked iPhones, but they only sell the 18 locked to specific companies (ATT, Verizon)
Lisa D
October 01, 2026
5 out of 5
Torin did Wonderful job helping to get my phone working again. Friendly and Excellent customer service.

About Best Buy Springfield

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