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Best Buy Springfield
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(4225 reviews)
Salom W
April 14, 2025
5 out of 5
Easy Access, great customer service, quick pickup service.
Michael B
April 12, 2025
5 out of 5
I still think brick and mortar stores are still important. The store is a good one to be able to compare a wide variety of price points,qualities, and brands of electronics and even appliances to a lesser degree. They have a great selection and are pretty well stocked. Prices are usually very fair and competitive with online retailers. Staff is friendly and knowledgeable.
Jacob F
April 09, 2025
4 out of 5
Kinda desolate nowadays as etailing has taken over. Love going in to shop but their PC part selection is quite limited. I wish we had a MicroCenter. Most of the unit displays don't work but that's par for the course compared to Target, Walmart, and other Best Buys.
The staff are nice and knowledgeable. Expensive rates at the Geek Squad, though. Don't think that's the fault of the Squad itself, but rather Best Buy Corporate.
★★★★
general e
April 08, 2025
1 out of 5
Shady!!!
I come in to exchange a printer, and walk right into a credit application——- with out even being asked!
Response from Best Buy
April 08, 2025
Hello,
Thanks for sharing your feedback with us. I understand having a credit card application started for you when you were just trying to do an exchange, wouldn't have been a welcome experience. I'd like to have our corporate team review this with you.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. If you can also include a reference to your "Google review 65023288" in your message to us, it'd be appreciated.
Sincerely,
^Melissa