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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(4271 reviews)
Brent H
July 01, 2025
1 out of 5
I gave up trying to buy a dishwasher. There were 3 separate appointments for delivery, install, and haul away. BB would sell out of my dishwasher it would delay the delivery, but the installer was still scheduled. Three different messages to respond to, trying to sort it out. Total cluster. Nothing but confusion and hours of phone holds and messages trying to sort it out. BB employee even said he wouldn't buy from them. I'm going to a local appliance store where I spoke with 1 person and have 1 appointment.
Christopher C
June 28, 2025
5 out of 5
Great experience, very nice with my return. I would recommend these guys, nice job
Mr. F
June 26, 2025
4 out of 5
my partner and i needed one of those whatchamacallitz because we were driving for 30 hours and you can't survive that long in a car without one of them. thankful to have a chain electronics retailer close to a highway. i like it for two reasons: one, if i need something like a tv, or entertainment sound system, or portable jukebox radio (these do not pick up radio channels like they used to, and few if any are powered by those big batteries - i think they were Ds), i can just exit the highway. you nearly drive the car into the store with how the parking is so conveniently located. and two, if i do not need a pair of 6" audio cables, smart phone case, or oversized and possibly old bag of heavily seasoned pretzel twists, i can speed by the store as fast as generally allowed in the state i am existing in that moment. as luck would have it, this particular best buy had exactly the thingamajiggle that we were in search of. if my memory serves, we were in and out very fast because this store is large and well-spaced from department to department, it is easy to see where each type of gizmogadget is located. i should add that my years of experience as a human have prepared me for a shopping excursion like what is being described here. i am no stranger to finding doohickeys and gimcracks.
Bud B
June 23, 2025
5 out of 5
I like Best Buy.It's always got what I need.

About Best Buy Springfield

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