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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(4301 reviews)
Lauralynn H
September 09, 2025
5 out of 5
Visited Geek squad for laptop power issues. They quickly analyzed and repaired it same day.
Hannah H
September 08, 2025
1 out of 5
Insanely unhelpful and rude.
sharon c
September 06, 2025
1 out of 5
Worst experience ever. Spending hours trying to get my friends money back on the phone. Conned into a Best Buy credit card and then still wrote a check for what she put on this card.. additionally 400$ of charges she has no clue what it was and certainly didn’t need. This place is a scam. The Internet says you can cancel in your account.. we don’t have or want one.. by phone.. hours later that’s apparently impossible and in store who refuses to help and says to call the same number over and over. Last time after waiting an hour.. it just hung up on us. Preyed on the elderly like a slimy foxes.
Response from Best Buy
September 07, 2025
Hello, Sharon. We know how important it is to be to speak with someone who can provide the help you need If you still need some help, please reach out to us through one of the social media platforms below. Be sure to reference your Google Review number #40389. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy Cheers, ^ Jason
Ken W
September 02, 2025
2 out of 5
Completely out of Mint prepaid phone plan cards?

About Best Buy Springfield

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