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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(4232 reviews)
Jenel C
April 30, 2025
4 out of 5
Odd
Rob E
April 29, 2025
1 out of 5
Just saw a $50 charge for a "best buy plus membership" as a Renew charge. Looking through my records, I've never had the service in the past. Went into the store which had slips of paper all precut and ready to handout for folks to cancel and get a refund. The associate was nice and suggested I "may have gotten signed up as early as last year but it's now a paid service". I'm careful to not sign up for programs ect like this that have promotion deals and memberships. This is just a predatory charge I almost didn't notice. This review isn't a reflection of the specific store but the business itself that practices this.
Cory S
April 24, 2025
1 out of 5
Purchased an open box fitbit. Opened it and the wrong charger was in the box. Took it back and asked for the correct charger. They wouldn't exchange the charger. Could I get a discount since it didn't have the correct charger? Nope. How about a discount on the correct charger, nope. Talk about poor customer service. Then I left and realized the band doesn't fit the fitbit. So, now I need to buy a charger and band. Luckily they are cheap on Amazon.
Veteran
April 18, 2025
5 out of 5
Phone Pro Robert knowledgeable, friendly and efficient. So glad to get the new phone here with his help! Crater Lake Chiloquin Lodging See on Facebook. Veteran Owned

About Best Buy Springfield

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