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Best Buy Springfield
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(4271 reviews)
Shantelle B
July 12, 2025
4 out of 5
Once you find a staff member willing to help it's great. There was 3 staff helping one couple, more wandering around aimlessly and no one offered me any assistance. I had to go back to the front of the store and ask at the desk.
Brent H
July 01, 2025
1 out of 5
I gave up trying to buy a dishwasher. There were 3 separate appointments for delivery, install, and haul away. BB would sell out of my dishwasher it would delay the delivery, but the installer was still scheduled. Three different messages to respond to, trying to sort it out. Total cluster. Nothing but confusion and hours of phone holds and messages trying to sort it out. BB employee even said he wouldn't buy from them. I'm going to a local appliance store where I spoke with 1 person and have 1 appointment.
Christopher C
June 28, 2025
5 out of 5
Great experience, very nice with my return. I would recommend these guys, nice job
Mr. F
June 26, 2025
4 out of 5
my partner and i needed one of those whatchamacallitz because we were driving for 30 hours and you can't survive that long in a car without one of them. thankful to have a chain electronics retailer close to a highway. i like it for two reasons: one, if i need something like a tv, or entertainment sound system, or portable jukebox radio (these do not pick up radio channels like they used to, and few if any are powered by those big batteries - i think they were Ds), i can just exit the highway. you nearly drive the car into the store with how the parking is so conveniently located. and two, if i do not need a pair of 6" audio cables, smart phone case, or oversized and possibly old bag of heavily seasoned pretzel twists, i can speed by the store as fast as generally allowed in the state i am existing in that moment. as luck would have it, this particular best buy had exactly the thingamajiggle that we were in search of. if my memory serves, we were in and out very fast because this store is large and well-spaced from department to department, it is easy to see where each type of gizmogadget is located. i should add that my years of experience as a human have prepared me for a shopping excursion like what is being described here. i am no stranger to finding doohickeys and gimcracks.