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GEEK SQUAD

Best Buy Springfield

ClosedOpens at 11:00 AM
3.9
(4260 reviews)
3300 Gateway St
Springfield, OR 97477
(541) 736-1127
Directions
ClosedOpens at 11:00 AM
SundayJun. 1111:00 AM - 7:00 PMMondayJun. 1210:00 AM - 8:00 PMTuesdayJun. 1310:00 AM - 8:00 PMWednesdayJun. 1410:00 AM - 8:00 PMThursdayJun. 810:00 AM - 8:00 PMFridayJun. 910:00 AM - 8:00 PMSaturdayJun. 1010:00 AM - 8:00 PM
Services Offered
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Find Items in This Store

Shop Best Buy Springfield

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(4260 reviews)
6oat D
June 08, 2025
5 out of 5
Looks like a fresh reup of sports cards it's a good day but I crapped out on my pack 🥴
Charlie
June 03, 2025
1 out of 5
Abysmal customer service. On Friday I bought a TV for my parents and arranged for delivery on Saturday. The app showed the driver picked it up Saturday morning, and then it disappeared. It was never delivered. I called Best Buy, who confirmed the TV was picked up by Roadie, but from there, they couldn't find it. They said call Roadie. I called Roadie and waited on hold (your call is very important to us...) for an hour and gave up. Monday, I went to the Best Buy store and spoke to a manager in customer service who REFUSED to help me. It wasn't his problem. It's Roadie's problem. But I bought the TV from you! I gave YOU hundreds of dollars and entrusted YOU to get my purchase to its destination. He told me to call Roadie. I said I wanted to cancel the order, buy the TV in store and deliver it myself. He said NO, it's in delivery. (But they can't find it.) I want my money back. NO. He said he would email someone and get back to me in a few days. Are you freaking kidding me?? Now, 5 days later, I'm out hundreds of dollars, no TV, no way to get my money back, and no help finding the lost TV! I'm furious!
Jacob F
June 03, 2025
5 out of 5
Didn't have the item I was looking for on the floor although being listed as "in stock" on the website. I was looking around and obviously confused, and an employee came up and asked if I needed help (without me asking). I showed him the website item and he immediately apologized, and went and grabbed one from the back. I forget his name, but he was awesome. He explained why the item wasn't on the floor, which I really liked. Turns out they're rearranging the console gaming section and just didn't have a place for my item set aside quite yet. Great experience!
Sydney A
June 01, 2025
5 out of 5
Had a delivery issue for a product purchased online. Alex and Josiah were wonderful advocates and team members. They investigated and provided my product in short order. Thank you to the best buy team and specufically Alex and Josiah who saved the day!!

About Best Buy Springfield

At Best Buy Springfield, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Springfield team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 3300 Gateway St in Springfield, OR, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Springfield? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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