Went in several times to look at a set of headphones and ask questions. The Bose display wasn't working and both times I asked about it, the employees kinda just shrugged and said they didn't know what to do. I know it's not their fault, but it felt like to me, they just didn't care. I've since purchased headphones somewhere else and stopped in there again to notice the display still isn't working. Kinda seems like someone would want that working to promote sales.
Response from Best Buy
September 13, 2025
Good Afternoon, Buzz.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#42995" for reference. You can find us here:
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Lauralynn H
September 09, 2025
Visited Geek squad for laptop power issues. They quickly analyzed and repaired it same day.
Hannah H
September 08, 2025
Insanely unhelpful and rude.