Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2404 reviews)
Stage4000 M
March 23, 2025
5 out of 5
A good location, staff don't pester you as much trying to make a sale as some other locations.
Justin T
March 16, 2025
5 out of 5
Great experience as a my Best Buy member. I had an issue with a produce and the Geek Squad just replaced it. Super easy.
jibble j
March 08, 2025
5 out of 5
DEVON AT THE GEEK SQUAD IS MY HERO!
My PC crashed and within an hour he got me back up and running better than ever! I was terrified I’d lost my manuscripts but he literally saved my job! GIVE HIM A RAISE AND A BONUS!!!!!
Michael G
February 20, 2025
1 out of 5
Wish I could use less than 1 star. Worst experience ever! Ordered 7 PCs received 5. Followed up after waiting 2 months for other 2 PCs and was told would be available in a week. Received text order has been cancelled 2 days before expected delivery. Tried calling to resolve and have been hung up on 3 times. No longer a customer!
Now I must add that the wish for me to reply to Best Buy on a social media platform is ridiculous. They obviously have my contact information as I was sent an email. Also did not mention above that when I talked with support at Best Buy they said I could reorder the same product again. However, it would be at the new price which is at a higher cost of $340. Sure sounds like the product I ordered is available. What a scam!
Response from Best Buy
February 20, 2025
Hi, Michael,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64835247 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian