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Best Buy Tualatin
Services Offered
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Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2557 reviews)
Buster R
March 06, 2026
5 out of 5
Top shelf store.
Susan G
March 04, 2026
1 out of 5
This one star review is for the fact you can't call the actual store and speak with a human and for the delivery service they contract out with a company called Roadie. Driver never bothers to attempt delivery, he either went to the wrong building or lied, never made contact with me and when I called Roadie 10 mins later, by the time I got ahold of someone there, he never answered their texts and calls either when rhey tried to getvhim to re-attempt delivery. So they told me I had to call the physical store. Well, thats an impossible task now. So their outbound calling center said she transferred me to the store, no one answered, I tried leaving a VM with the info, it hung up on me. Now my order will be canceled and I have to wait for the money to come back onto my card and I needed the product today. I would have done in-store pickup or shipped it if I thought delivery was going to be such a hassle.
Response from Best Buy
March 04, 2026
Thank you for sharing this experience with us, Susan. The idea is to alleviate the store from the phones, to help all of our in-person visitors. This is not the feeling we want for our customers, and we would like to know how we can help resolve your current situation. Let's get this reviewed for you further.
Please send us a message with the full details through our social media channels on Instagram (https://bby.me/r1k5cy), X/Twitter (https://bby.me/cniroj) or Facebook (https://bby.me/aee1fj). Also add Google Review 125677. We look forward to hearing from you.
James R
March 04, 2026
5 out of 5
Good service
Anthony P
March 04, 2026
5 out of 5
Classic Best Buy - this location actually had a good amount of inventory! Found the phone case I was looking for and a dash mount 👌🏼