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Best Buy Tualatin
Services Offered
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Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2388 reviews)
Jeremy J
January 15, 2025
1 out of 5
Don’t go here unless you like waiting 30 min for no reason and then not getting helped
shannon m
January 13, 2025
5 out of 5
Nathan was so knowledgeable, patient and professional. He answered all our questions and was willing to share his subject knowledge expertise with us. We originally came to buy 1 oura ring, his service lead us to purchase a second ring and an unlocked mobile phone. We will be back to shop with Nathan. Thank you, Shannon Griffith
Robin K
January 12, 2025
3 out of 5
An average Best Buy, but perhaps more understaffed than usual. Very hard to get help even finding stuff, and TV-department staff knew less about their products than the shoppers, AND didn't know where anything was.
Response from Best Buy
January 12, 2025
Hello, Robin.
Thank you for taking the time to share this review with us, although we hate to hear it is due to a negative in-store experience. We can understand your feelings here and would like to ensure your feedback is formally documented within our Corporate system for internal review as well as assist the best we can.
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist. Please also include Google Review number 64669131.
Best,
^AllisonS
Mary P
January 08, 2025
5 out of 5
Bought our grandson a new phone and smart phone for Christmas. The guy who worked there was super helpful.