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Services Offered
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Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2622 reviews)
Dee W
September 20, 2026
1 out of 5
Went there because my laptop was heating up and freezing. The Geek Squad guy told me I probably just need a new computer. He discouraged me and said I'd need to leave it overnight with them and they would call and let me know but if they did find something i would have to call and order the part myself and it could get expensive so i might just need a new laptop. I thought by making an appointment they would do the diagnostic right then. Otherwise why did I need an appointment just to drop it off?
So I called my sister and she googled what was wrong with it, she had me register my laptop with Dell and we did a complete diagnostic on it and updated the drivers that were recommended by Dell and now it's working perfectly! No more heating up and no more freezing! I told her she should work for Best Buy Geek Squad! She did a way better job! 😆
Response from Best Buy
September 21, 2026
Hello,
Thank you for the review. We understand your concern with not receiving the proper help from Geek Squad, when trying to diagnose your laptop.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 224879
Thomas K
September 11, 2026
3 out of 5
Bigger store with more departments and products so you chances of finding quality brands is better but it's mostly just cheap consumer grade garbage electronics for ignorant people. Sale prices are just market down to the regular MSRP you can get literally anywhere else. Staff is mostly un-knowledgable teenagers repeating sales pitches and pushing warranties. Don't just go here on a whim and buy something unless you dont care about wasting money. Do a little research.
Response from Best Buy
September 12, 2026
Hey there, Thomas,
Thank you for taking the time to reach out on Google with a review. It fully makes sense wanting to get the best deal possible. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #221167 in your message. You can find us here:
Facebook (https://bby.me/k6IF3O), Twitter/X (https://bby.me/uQVWro),
Instagram (https://bby.me/BjfzRZ).
Vasu D
September 08, 2026
5 out of 5
Very friendly staff
Monica B
August 28, 2026
5 out of 5
Staff has always been friendly towards us. Always willing to help or asking if we need assistance while walking around browsing. Someone is always at the front door to greet you upon entering. Never have had a bad experience at this best buy