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Best Buy Tualatin
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Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2449 reviews)
jorge k
July 18, 2025
3 out of 5
Dissapointing.
I was ready to buy a new Gaming laptop and I did not want to deal with delivery. long are the days where they had 15 to choose from.
Of the 6 they had on display, only 2 were in inventory. The two that were not worth the money.
They told me I could buy it and pick it up as soon as it arrived.
Problem is only God knows when that would be. "Surely for the back to school sales!" They said.
That's 2 months. 🙄
So I went online, directly to the manufacturer, Machine will be here next week.
Response from Best Buy
July 18, 2025
Hello there!
Thank you for your feedback. I'm happy to know you were able to get the laptop you were hoping for. While we certainly would want a better experience with us, we appreciate the feedback you've shared as it helps us continue to grow.
Feel free to reach out for further support or to share any additional details you may have in a private message or DM via Facebook https://bby.me/24ctr5, Instagram https://bby.me/aekakx, or Twitter/X https://bby.me/j7wvq5. Be sure to mention your Google review 17358.
Best regards,
^Pre
Jim M
July 08, 2025
1 out of 5
Keeps cancelling my installation. It’s time I cancel the order. Waste of time.
Teryan H
July 08, 2025
1 out of 5
Leased a new pc, a very expensive one. The pc after 2 months already has broken parts. This will be the second pc this has happened with. Last pc psu was faulty and I couldn’t return it. This pc 5070 ti graphic card is faulty and the aio is also going out. At this point I truly believe this company is incapable of having good parts. I also believe it’s more less a scam and they need investigated. I am 2000 grand down on this pc, money I will never see again and it’s already broken. I am reasonably intelligent on PCs and have many friends who built there own, which I recommend over buying a pre built from this sketchy company. What a sad joke of a company. That being said the workers are horrible, they recommend the wrong things in hope you spend more money, all while at the same time being as condescending as possible. Not sure why this company has declined so bad, but before Covid they sucked and now after it’s truly just a grave yard of broken things to sell to people who know very little about electronics and such. Just avoid this place.
Mirna V
July 05, 2025
5 out of 5
Easy!!