Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2351 reviews)
Al B
November 03, 2024
5 out of 5
Very clean store bc either because there's a lot of employees at this store or because there's a lot of stuff missing from the shelves. Unfortunately none of the cool gadgets were video poker machines . Employees were super helpful leading me all around the store for something they ended up not having in stock but on the bright side it was a solid bonding experience with whatever the employees name was. Definitely made a friend that will soon be forgotten.from the experience.. cheers best buy employee.
Robert R
November 02, 2024
5 out of 5
Friendly staff are always willing to help. Nice location.
Erin T
October 29, 2024
2 out of 5
I never have a good experience at any of the locations of Best Buy. No one is helpful and no associates walk around and ask if you need help.
Response from Best Buy
October 29, 2024
Hello, Erin,
Thanks for taking the time to provide a review. It sounds like you’ve visited a few of our retail stores, which we greatly appreciate. Based on your review, I understand you may not have received the level of service we expect from our store teams. Our team, which is based out of our Corporate Campus, is extremely interested in learning what we may be able to do to improve, and we’d love to document your feedback.
You’re welcome to connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64367145.
Sincerely,
^Sarah
Teryan H
October 24, 2024
1 out of 5
Went here for a tv, couldn’t find one but when I went to the bathroom there’s a dude ejaculating on the wall. This place is nasty.
Response from Best Buy
October 24, 2024
Good Evening, Teryan.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64349872" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey