Frequently Asked Questions About Best Buy Tualatin
How do I check product availability at the Tualatin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tualatin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tualatin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tualatin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2588 reviews)
J “
June 15, 2026
5 out of 5
The sales rep Dylan was absolutely on point. Got more than I was initially looking for at a great price because of him. I lost my receipt to give him 5 stars so I'll do it here.
Richard A
June 13, 2026
5 out of 5
Great customer service
Kristen S
June 13, 2026
4 out of 5
I discovered that I could recycle my dead digital TV
here for $30. Also picked up some AAA Batteries saving me a trip to Costco.
Except for a long wait in the checkout line I accomplished my goal.
Joshua
June 11, 2026
1 out of 5
Went into the store to buy battery for a camera. The shelves were empty. Not just of the batteries but nearly everything. Looked liked they were looted and whoever stole everything also took the employees, because they were just as hard to find. Finally found someone who wasn't interested to help. He finally told me they sell the camera but no accessories. After this experience I see why there was no one else in the store. I imagine this is another store going the way of the caveman...