Best Buy Tualatin

We went into the store to buy phone screen protectors. We decided, what the heck. We will go look at some TVs. We started on our own, but then we’re greeted by. Malcolm Mansour a VERY Helpful and professional sales associate. He spent a lot of time with us. Answered all of our questions in a way that made sense to people that didn’t know squat about TVs. Better yet, he didn’t try to upsell us into something we didn’t need. He sold us exactly what we needed. If he had not have stepped in, we would not have gotten a TV and we would’ve gone home and watched our small annoying TV and just dealt with it like we have for years… Thank you, Malcolm for helping us become TV grown-ups!!!

Top shelf store.

This one star review is for the fact you can't call the actual store and speak with a human and for the delivery service they contract out with a company called Roadie. Driver never bothers to attempt delivery, he either went to the wrong building or lied, never made contact with me and when I called Roadie 10 mins later, by the time I got ahold of someone there, he never answered their texts and calls either when rhey tried to getvhim to re-attempt delivery. So they told me I had to call the physical store. Well, thats an impossible task now. So their outbound calling center said she transferred me to the store, no one answered, I tried leaving a VM with the info, it hung up on me. Now my order will be canceled and I have to wait for the money to come back onto my card and I needed the product today. I would have done in-store pickup or shipped it if I thought delivery was going to be such a hassle.

Good service