great store and very helpful
There customer service is bad and they don't help with the manufactur warranty and stuff after you buy the stuff from there. You have to spend warranty money from them thats how they can help you out so don't buy stuff from them, buy it from the own manufactur store.
Response from Best Buy
July 07, 2026
Greetings, Ashish,
Thank you for leaving a Google Review. It definitely makes sense expecting support on a product you purchased. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #184101" for reference. You can find us here:
Twitter(X):
https://bby.me/9Ce6cr
Facebook:
https://bby.me/h83mMX
Instagram:
https://bby.me/IxmTRK
Nice store, very friendly staff and eager to help, small store for Altoona, could carry a bigger selection of merch
Picked up an order here, guy wouldn’t stop haggling me about getting a membership I said no to 10 times. Then I asked if we were ok to look around the store since I had my item with me that I picked up and he proceeded to tell me I better not pick pocket thing in a very serious tone. Wish I could leave 0 stars, unprofessional and really really annoying.
Response from Best Buy
June 24, 2026
Hello,
We understand how upsetting that kind of shopping experience can be and would like the opportunity to learn more about this interaction.
Please connect with us through a private social media message and mention review #176872.
Facebook (https://bby.me/bryi6d)
Twitter/X (https://bby.me/DCUuva)
Instagram (https://bby.me/mlTU2a)