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Best Buy Altoona
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Altoona
How do I check product availability at the Altoona Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Altoona Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Altoona stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Altoona Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1674 reviews)
Patty S
May 05, 2026
1 out of 5
For a technology store, their own checkout technology is not working and they are not able to fix it. The signature pads won’t accept signatures, and the check readers are not functioning properly Super frustrating when you’re trying to make a payment. Will not be shopping there again
Response from Best Buy
May 05, 2026
Hello, thank you for leaving us a review. Being able to make payments on your Citi Best Buy credit card should be straightforward. Can you please reach out to us on Facebook (https://bby.me/zoCIDs), Twitter/X (https://bby.me/nCtLg8), or Instagram (https://bby.me/kygtJF) with more information about your experience? Please begin your message with "This is regarding my Google Review #149048".
Robert L
April 24, 2026
3 out of 5
A Lil more pricey, but over all A good store for many things. I would suggest calling ahead, to make sure products are available in store, cause I looked up items they said they have and was available online through store and it wasn't. So save your time and gas call ahead before heading out!!!!
Response from Best Buy
April 24, 2026
Hello,
We appreciate you sharing your feedback, and suggestion. It's understandable to find out that the item you were expecting to be available, wasn't when you arrived, isn't ideal.
While calling may seem like a good practice, to best ensure that them item you want will be available when you arrive at the store, we recommend placing an order for store pickup: https://bby.me/OdkYTC. Even by calling ahead, there is a chance an item may be sold by the time you arrive at the store, but by waiting for it to be marked as ready to pickup, you know it will be ready and waiting for you.
If you do have any questions or would like to share additional feedback, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/gIWXtY), Twitter/X (https://bby.me/2bqa4k), or Instagram (https://bby.me/etYtfF), and mention your "Google review #145483".
BCx88
April 22, 2026
5 out of 5
Friendly knowledgeable staff
Chris K
April 18, 2026
4 out of 5
Not bad. Best buy about like any other friendly, helpful staff help me buy a new computer since I'm computer illiterate but nice staff