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Best Buy Altoona
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Altoona
How do I check product availability at the Altoona Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Altoona Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Altoona stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Altoona Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1629 reviews)
Cody D
November 12, 2025
5 out of 5
It's a nice place to get some nice gear for gaming and sound. Nice people work there and help the best they can.
Andrew K
November 12, 2025
2 out of 5
I live 45 min from any store, in the middle of nowhere. I called the Altoona store and asked if they had a product in stock. I gave them the guy the Sku # and the guy told me to come to the store. And wouldnt give me an answer on the phone. He expects me to drive an 45 minutes to an hour away, just to see if they have an item in stock, which was the whole point of my phone call. Dude wouldnt tell me anything. He just kept saying stop over the store and if they dont have it, then they dont have it. Very unproffesional if you ask me. I dont care if its high demand item. And oos online. That doesnt tell me if you have them in store...
Response from Best Buy
November 12, 2025
Hello there, Andrew!
Thank you for taking the time to reach out on Google with a review. We can definitely understand the desire to get inventory information before heading to your store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #68224 in your message. You can find us here:
Facebook (https://bby.me/nza46n)
Twitter/X (https://bby.me/62vexc)
Instagram (https://bby.me/6sn18u)
Joe B
November 04, 2025
2 out of 5
Good stuff however there was a bunch of sitting around, acting smart until called out then maked excuses. Place really went down hill
Response from Best Buy
November 04, 2025
Hello, Joe,
Thank you for taking the time to reach out on Google with a review. We fully understand the need for friendly and knowledgeable support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #64673 in your message. You can find us here:
Facebook (https://bby.me/6ewef9)
Twitter/X (https://bby.me/8xtleh)
Instagram (https://bby.me/cx548j)
Lori K
November 01, 2025
5 out of 5
Found the phone charger we've been looking for! They always have great deals on large electronics and great home set up.