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Best Buy South Hills
Services Offered
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Frequently Asked Questions About Best Buy South Hills
How do I check product availability at the South Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2103 reviews)
Andrew Y
October 10, 2024
1 out of 5
I just called 4 times to try to get someone on the phone to ask about picking up my order. I was told the wait time is 39 minutes. Just to answer a simple question! That's absurd, might as well order from Amazon!
Flailing W
October 05, 2024
4 out of 5
Worth checking in, can occasionally find some older TCG products in stock at a good price. Nice sales too. They have a reasonable selection of PC parts at acceptable prices in a pinch as well. Worth price checking in store to save the stress of ordering online for me.
Bob
September 24, 2024
1 out of 5
Wow! Went it to buy a hard drive for a laptop. I had a rough idea of what type and brand I needed. The greeter said he would send someone back to help. A young lady showed up 5 minutes later, showed me a glass case with locked up drives and walked away. What was I supposed to do? Guess the one I want, and then go hunt down someone else to unlock the case?
Terrible customer service! Shameful!
Response from Best Buy
September 24, 2024
Hello Bob,
Thank you for the review. I can certainly understand your disappointment with the experience your describing. We always want to make sure our customer's receive great service when shopping in our store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Francisco B
September 20, 2024
5 out of 5
Always ready for Deliveries