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Frequently Asked Questions About Best Buy South Hills

How do I check product availability at the South Hills Best Buy?
How do I check my order status?
My local South Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Hills stores’ holiday hours?

Recent Reviews

4.1
(2198 reviews)
David E
March 13, 2026
1 out of 5
Stopped in BETHEL PARK store for some tv shopping today. While in the tv dept I was approached by an employee who asked if I needed help, when I told about the particular item that I was interested he said that they might have one though not on display and would send someone in tv to help me. 20-30 minutes later when no one had shown up I was leaving the front entrance and was asked if I had found everything I wanted and told them what had happened. They told me that " Josh" had been sent back to help. Obviously, " Josh" didn't know where the tv dept was. At the time, there were exactly 3 customers in the store and I was the only one in tv's. This, BTW, is the first negative review of a business that I have ever posted but it was shocking to me that they cared so little about me. If potential money spending customers are treated so badly I shudder to think how they they treat you afterwards !
Mike L
March 05, 2026
5 out of 5
Quick easy no hazzels
Carmen P
February 17, 2026
1 out of 5
Total false and deceptive practices. Store manager Colin total jerk! Out almost 700.00 dollars because they didn’t advertise they use Mega Retail store as a third party vender. Even though I had proof that attempted to cancel the day of purchase. They can not provide information on mega retail store or honor cancellation. Even though they sold it to me. Strongly advise don’t go to this store!
Response from Best Buy
February 17, 2026
Hello there! Thank you for taking the time to reach out on Google with a review. We strive to make every online order with our marketplace a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #118526 in your message. You can find us here: - Facebook (https://bby.me/haemu0) - Twitter/X (https://bby.me/war6bz) - Instagram (https://bby.me/qoi4xr)
Elissa S
February 14, 2026
1 out of 5
Could not use my husband's best buy account even though I provided my drivers license and social security number. I could provide my husband's ss who was just getting a hair cut down the road. The sales person was very unaccomodating. What do I have to provide next .? My marriage license. ? Also I just purchased a computer at Best Buy
Response from Best Buy
February 14, 2026
Hello, thank you for taking the time to leave us a review. We take the privacy of our customer very seriously. Can you please reach out to us on Facebook (https://bby.me/h2y7tg), Twitter/X (https://bby.me/01o9mi), or Instagram (https://bby.me/o6afmn) with more information about your experience? Please begin your message with "This is regarding my Google Review #117306".

About Best Buy South Hills

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