Elissa S
February 14, 2026
Could not use my husband's best buy account even though I provided my drivers license and social security number. I could provide my husband's ss who was just getting a hair cut down the road. The sales person was very unaccomodating. What do I have to provide next .? My marriage license. ? Also I just purchased a computer at Best Buy
Response from Best Buy
February 14, 2026
Hello, thank you for taking the time to leave us a review. We take the privacy of our customer very seriously. Can you please reach out to us on Facebook (https://bby.me/h2y7tg), Twitter/X (https://bby.me/01o9mi), or Instagram (https://bby.me/o6afmn) with more information about your experience? Please begin your message with "This is regarding my Google Review #117306".
Almost empty, I couldn’t find the product they listed on their website
Everyone is so knowledgeable and very nice so professional . Max and Emily helped us so much
I bought an intel i9 processor here. The Best Buy in Robinson installed it. When they installed it, they didn't update the bios. Over the course of 3 months the extra voltage fried my intel i9 processor. The CPU is ruined now, and intel said to return it to BB. Best Buy's policy is, after 15 days, you are out of luck in trying to return it UNLESS you want to pay $50 to join Best Buy Plus. What's the point of a refund if you have to pay for it?
tl;dr BB Robinson incorrectly installed my CPU, BB Bethal Park refused to accept a return.
Just buy from Amazon or Newegg. Best Buy deserve to be another Circuit City.