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Best Buy South Hills
Services Offered
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Frequently Asked Questions About Best Buy South Hills
How do I check product availability at the South Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2107 reviews)
Terry T
November 16, 2024
5 out of 5
Best Buy is great. I try to support them as much as I can before yet another one of my favorite stores growing up goes bust.
chris m
November 09, 2024
5 out of 5
Great price for replacement tv
Paige K
November 07, 2024
1 out of 5
WHY CANT YOU SPEAK TO SOMEONE IN THE STOREEEEEEEE! If I have an issue or question about something in store I want to talk to someone there not someone in a call center a million miles away. Bad business!!
Response from Best Buy
November 07, 2024
Hi Paige,
Thanks for sharing this review with us. I know it's important to get quick and effective support when it comes to a product or order question. While it is true that our store phone calls are handled by a dedicated store care team, they should be able to assist with any inquiries you have. I hate to hear you didn't receive the assistance you needed recently, and we'd like to follow up. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your private message with “This is in regards to my Google review 64397616” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thanks,
^Caleb
Berserk
November 02, 2024
4 out of 5
A wonderful man named Jordan helped out with ringing me up for a laptop, and a pleasant conversationalist. Despite a slightly abnormal wait for the time of day, I got great service.