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Best Buy Collegeville
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Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1570 reviews)
Jennifer C
March 06, 2025
5 out of 5
Customer service was exceptional and efficient!
Nicholas D
March 05, 2025
2 out of 5
Bought a laptop and got tricked in to BEST BUY PLUS PLAN. Was told things that it doesn't cover. Buyers beware!
Response from Best Buy
March 05, 2025
Hey there, Nicholas,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience when making your purchase. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64893846" and share your full name, email, and phone number.
Thanks,
^Jacob
Kimberly W
February 25, 2025
4 out of 5
Needed a micro SD card and they had a great selection.
Koffi C
February 25, 2025
1 out of 5
Poor customer services
Response from Best Buy
February 25, 2025
Hello,
Thanks for sharing your feedback. I understand not receiving the quality level of service that is expected of us, isn't an ideal experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what happened, including the location you visited. Please also refer to your "Google review 64853884" in your message.
Sincerely,
^Melissa