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Frequently Asked Questions About Best Buy Collegeville

How do I check product availability at the Collegeville Best Buy?
How do I check my order status?
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Collegeville stores’ holiday hours?

Recent Reviews

3.9
(1634 reviews)
Dennis G
October 01, 2025
5 out of 5
Fast delivery, A+
Anuradha p
September 26, 2025
1 out of 5
I have not just one but several experiences of Best Buy doing malpractice of business. In conclusion, everything they advertise is fake. I bought a Dell laptop which did not work as it is supposed to be and Best Buy denied fixing the issue or replacing it. They told me to go to Dell for manufacturer warranty, I contacted Dell and they were crazy, lying all the time. Now I bought a cellphone, they are denying price match, which their most prominent advertised claim. Walmart, Amazon, every one is selling the same phone in/around $150-$160 while Best Buy sold it in $199 + tax. They have their own made excuses. Do not trust on their words. Also, the agent asked to activate my best buy card to get 10% discount, which never arrived or applied on your account. Beware, when buying things from them.
Response from Best Buy
September 26, 2025
Hello, Anuradha, Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when looking for expert advice. I have attached a link to our Return and Exchange Policy below, for future purchases in case the matter that happened with your Dell Laptop happens again. https://bby.me/d9jwkv We want to make sure our customers get the best deals. I have provided a link below to our Price Match Guarantee Policy. This will give you the outlines to our policy to ensure you get the best price. https://bby.me/n5wh06 Additionally, I have provided a link to our My Best Buy card. This link will provide you with all the details and perks you receive with being a card hold member. https://bby.me/6adkyb We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #48366” when reaching out on social media.
Vince V
September 21, 2025
5 out of 5
Visited the store twice in the past week and got great help from Damien and Earl. Both were very knowledgeable without trying to push anything.
jake t
September 05, 2025
1 out of 5
Website and over the phone will tell you they carry a price match guarantee until you get in store. Then the guarantee only apply to items you aren’t purchasing. Save your gas and money.

About Best Buy Collegeville

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