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Best Buy Collegeville
400 Front St
Collegeville, PA 19426
Services Offered
More to Explore
Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1513 reviews)
P. S
September 01, 2024
1 out of 5
Everybody at this store seems to know/care very little about their inventory or customers. Saw an associate outright lie to an older couple about the capabilities of macOS. Their inventory is also miserably low.
Response from Best Buy
September 01, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64146639. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob
Atreju L
August 26, 2024
1 out of 5
I amazed that you cannot actually call anyone at the store when there is an issue with an order. The online systems that I've used for orders have consistent issues, and I am constantly locked out of making changes to any orders. Instead of being able to contact the store directly, I have been on the phone with at least 2 separate representatives who were also not able to make any changes on their end. And now, even though I've not picked up an order, it is being marked as complete. Best Buy's customer service is horrendous.
Response from Best Buy
August 26, 2024
Hey there!
Thanks for reaching out and providing your review. We are disappointed to hear about your recent experience with your online order. Our stores are unable to take phone calls, as they are focused on taking care of the customers in the store. Stores are also unable to assist with online orders. Can you please reach out to us on social media so we can assist and document your feedback?
You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and let us know that you are reaching out about your Google Review 64119558.
Thanks,
^Connor
Solid M
August 24, 2024
4 out of 5
I pre-ordered some phone accessories through Samsung, they shipped them to Best Buy. The process was simple and fast. I just walked up to the counter. They scanned my phone, and I left.
Maria P
August 09, 2024
5 out of 5
I love to go to Best Buy, everybody are with very good maners, polite and tray to help me.