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Best Buy Collegeville
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Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1608 reviews)
Damon B
July 26, 2025
5 out of 5
Francisco was a great help in finding a 4 in 1 printer, thanks so much!
William C
July 23, 2025
2 out of 5
I was there to buy an all-in-one printer. I have some diminished eyesight and was looking for an associate. There was one employee helping another customer but he was helpful enough to use his communication device to call for another associate. No one came to help.
Shen S
July 16, 2025
3 out of 5
The workers won't that knowledgeable of the products. Went to look for smart watches ⌚️. The first person that helped didn't know much about the difference watches. The second person who helped was a bit more knowing of the difference between Samsung and Garmin.
Response from Best Buy
July 17, 2025
Hi, Shen,
Thanks for sharing your review with us. It is so important to be able to get your questions properly answered by friendly and knowledgeable staff, and I understand your recent trip to purchase a new smartwatch may not have reflected this expectation.
So we may follow up with you to answer any questions you may have and help improve future visits, we'd like to have you connect with us through a private message on Facebook (https://bby.me/6ceifj), Twitter/X (https://bby.me/bziitd), or Instagram (https://bby.me/4re5u3). For a quick assist, please include your full name, email, phone number, and "Google Review 16661" in your message. Thanks!
Sincerely,
^April
Cliff T
July 14, 2025
2 out of 5
In my opinion, purchasing Best Buy plus membership is not worth it. They told me it would allow for price match. I bought a large TV, found a cheaper price, tried to get the difference. I was told once it was from a business that sold third-party goods. I inquired at that store and was told they buy direct. Another time I was told since I got free install, then they could not give me the price match. I wish I was told this before I spent the extra $50 for membership.
Response from Best Buy
July 14, 2025
Hey, Cliff.
Thank you for providing this feedback. I can definitely understand wanting to get the most out of a Best Buy membership. There are a ton of perks that are included within your membership, and I would be happy to go over them with you. If you still need some help, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #15368.
Sincerely,
^ Jason