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Frequently Asked Questions About Best Buy Collegeville

How do I check product availability at the Collegeville Best Buy?
How do I check my order status?
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Collegeville stores’ holiday hours?

Recent Reviews

4.0
(1513 reviews)
P. S
September 01, 2024
1 out of 5
Everybody at this store seems to know/care very little about their inventory or customers. Saw an associate outright lie to an older couple about the capabilities of macOS. Their inventory is also miserably low.
Response from Best Buy
September 01, 2024
Hey there, Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64146639. We look forward to speaking with you soon. Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) All the best, ^Jacob
Atreju L
August 26, 2024
1 out of 5
I amazed that you cannot actually call anyone at the store when there is an issue with an order. The online systems that I've used for orders have consistent issues, and I am constantly locked out of making changes to any orders. Instead of being able to contact the store directly, I have been on the phone with at least 2 separate representatives who were also not able to make any changes on their end. And now, even though I've not picked up an order, it is being marked as complete. Best Buy's customer service is horrendous.
Response from Best Buy
August 26, 2024
Hey there! Thanks for reaching out and providing your review. We are disappointed to hear about your recent experience with your online order. Our stores are unable to take phone calls, as they are focused on taking care of the customers in the store. Stores are also unable to assist with online orders. Can you please reach out to us on social media so we can assist and document your feedback? You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and let us know that you are reaching out about your Google Review 64119558. Thanks, ^Connor
Solid M
August 24, 2024
4 out of 5
I pre-ordered some phone accessories through Samsung, they shipped them to Best Buy. The process was simple and fast. I just walked up to the counter. They scanned my phone, and I left.
Maria P
August 09, 2024
5 out of 5
I love to go to Best Buy, everybody are with very good maners, polite and tray to help me.

About Best Buy Collegeville

bestbuy.com