Kid name Sean was very funny 😄 after I showed him my samsung galaxy 10+
If you have Geek Squad ( and you should ) they take care of everything!
I ordered an item online and got the text that it was ready to pick up within minutes. When I walked in the greeter, Trish, was friendly and helpful. I let her know I was there for a pickup and she pointed the way and noticed there might not be anyone at that counter. She said she would call someone and she immediately did so. By the time it took me to get to the counter, less than 10 seconds, an employee, Taj, was arriving at the same time. He was friendly, respectful, and helpful. He was joined seconds later by another employee, Robbie, who helped him quickly locate my item and get me scanned out. Even as I was walking out, Kyle who was at a register 50 feet from me, gave me a nice, "Have a good day, sir."
I had to go back in and get everyone's names for this review and let the manager know what a pleasant experience this was. What strikes me is how GENUINE everyone's friendliness was. Management is REALLY doing something right at this store.
Helpful salesman easy to find associates