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Best Buy Collegeville
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Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1642 reviews)
Jack B
November 02, 2025
5 out of 5
Just use the Geek Squad Prairie I didn't buy anything service was quick and thorough
Alston P
November 01, 2025
1 out of 5
Do not buy any gifts here they have a terrible return policy. Manager looks like he’s 18 years old, must be hard to find employees to work at this bad establishment. Just avoid Best Buy if possible, Amazon is way better with better return policies. Apparently it was my fault that there was a fire on 422 and Best Buy closed because of it. That was my only chance to return the item within the return date time frame due to my wife giving birth.
Then on top of it they try to sell you a membership for 50$ to get 100$ store credit instead of my full return amount. All they care about is stealing your money.
Best advice I could give is to just shop on Amazon.
Response from Best Buy
November 01, 2025
Alston,
Though the Best Buy Return and Exchange Promise fond https://bby.me/upkr8w, we understand that there are instances where people can benefit from an extended return period. Because of this, a My Best Buy membership with a 60-day extended return period is recommended. We'd be happy to take a look into this for you. Please send a private message to us at our social media platforms on Facebook (https://bby.me/h5kvj3), Instagram (https://bby.me/uuu84f), or @bestbuysupport on X. Be sure to mention you are responding to Google Review 63401.
Robert B
October 07, 2025
5 out of 5
Helpful staff
Dennis G
October 01, 2025
5 out of 5
Fast delivery, A+