Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1664 reviews)
Bella
December 13, 2025
5 out of 5
Mason helped us today and he was very knowledgeable, friendly and informative while we searched for a new tv.
Robert C
December 12, 2025
5 out of 5
The staff here is very knowledgeable and friendly. They help me find whatever I am looking for and the store is well stocked.
Kevin M
December 12, 2025
5 out of 5
Every employee I dealt with was extremely friendly
Natalie C
December 11, 2025
5 out of 5
I found the Collegeville location to be so pleasant and helpful!! Had to switch set up to Windows 11! I am not really computer savvy but they were so patient and explained. Made it so easy. Cleaned up my laptop and it's great!! Will be back there to buy whatever I need!! Also, very accommodating with Geek Squad appointments!!