I purchased the annual membership for tech support. I really enjoyed being able to do everything through the app, such as scheduling and being able to drop my computer off to Tyson Hendricks at the Collegeville location. I was just the messenger and deliverer of the computer, but he talked me through what the problem was, and how they could fix it, he made sure that I got the best deal possible.
Nasser B
February 18, 2026
D'ont sign up for their citi bank crédit cards. I purchased a freezer for 600 dollars, they charged me 383 dollars interest. I will never buy anything from best buy again .
Response from Best Buy
February 18, 2026
Hello, Nasser,
Thank you for reaching out and sharing your feedback. Seeing unexpected charges on your credit can be frustrating, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/vn2fdy), Twitter/X (https://bby.me/ywimkr), or Instagram (https://bby.me/gzp58j). Please reference Google Review #118975.
Great experience there! Employees let me browse without harassing me, but I guess I’m not as needy as the less cool Doug who keeps editing his review so it continues to be the newest review. Two can play that game buddy, you’re cooked!
Carolina P
January 29, 2026
Very convenient, well equipped with office supplies. It's my to go store for my home office