Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1680 reviews)
Doug I
January 30, 2026
5 out of 5
Great experience there! Employees let me browse without harassing me, but I guess I’m not as needy as the less cool Doug who keeps editing his review so it continues to be the newest review. Two can play that game buddy!
Carolina P
January 29, 2026
5 out of 5
Very convenient, well equipped with office supplies. It's my to go store for my home office
Jessica “
January 28, 2026
3 out of 5
Greeted at the door. Guided to the right location. Clean store. Girl at the register was more focused on the other registers conversation. Didn't hear me say have a good day or compliment her nails.
Response from Best Buy
January 28, 2026
Hello,
Having an associate not acknowledge or interact with you is frustrating. Let's discuss that shopping experience. Mention review #110186 when connecting with us on social media links.
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Clarence B
January 23, 2026
1 out of 5
I make a payment before and it was not included in the system of Best Buy and that discover me about Best Buy.
Response from Best Buy
January 23, 2026
Hello Clarence,
We can understand how a payment not getting included would cause you some frustration and we and understand how you feel. We would like to look into this matter and see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #108198 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/uq8wb7)
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• Instagram (https://bby.me/cfquec)