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Best Buy Collegeville
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Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1567 reviews)
Kimberly W
February 25, 2025
4 out of 5
Needed a micro SD card and they had a great selection.
Koffi C
February 25, 2025
1 out of 5
Poor customer services
Response from Best Buy
February 25, 2025
Hello,
Thanks for sharing your feedback. I understand not receiving the quality level of service that is expected of us, isn't an ideal experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on what happened, including the location you visited. Please also refer to your "Google review 64853884" in your message.
Sincerely,
^Melissa
Gary B
February 18, 2025
3 out of 5
This location used to have employees who at the minimum would ask if you if you needed any help. Not today. Seems they were more worried about the appearance of the displays more than anything
Response from Best Buy
February 18, 2025
Hello,
Thanks for sharing your feedback with us. It's always nice when you have people who are willing to help answer questions while you're shopping. I can understand seeing the employees focusing on the displays though instead of offering assistance, wouldn't be welcoming. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64827739" in your message to us.
Sincerely,
^Melissa
Corey N
February 09, 2025
5 out of 5
Big kudos to Brian Williams and Todd A from the Collegeville store. I originally had an issue with a product purchased but these two gentlemen were able to help me out and not only getting it rectified quickly but also helping me with making the right choice on an additional purchase for a different product. These two guys definitely care about customers and customer service and it is greatly appreciated.