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Frequently Asked Questions About Best Buy Cranberry
How do I check product availability at the Cranberry Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cranberry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cranberry stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cranberry Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2046 reviews)
Brenden M
March 17, 2025
5 out of 5
It was great we got a tv!!!
Debbie S
March 14, 2025
3 out of 5
Sales people not very knowledgeable about electronics.
Response from Best Buy
March 14, 2025
Hi, Debbie,
Thank you for your review. As a fellow shopper, I understand how important it is to receive accurate and reliable information. At Best Buy, we are committed to providing the best possible customer experience through knowledgeable and transparent communication.
So that we can formally document your feedback, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64924375.
Kind regards,
^Pre
Zane V
March 01, 2025
5 out of 5
Great store!
wilma f
February 26, 2025
1 out of 5
Set up delivery they said. Keep getting notifications set up up in 10 days. Has that and below says I need to set up. Tried everyone. Can’t talk to anyone at the store. Jordan made all arrangements. Now can’t even talk to him unless I go in. 82. Husband 88. That’s why we bought it there to set up
Response from Best Buy
February 26, 2025
Hello, Wilma,
Thank you for taking the time to reach out on Google with a review. As someone that has have numerous products delivered recently, I can fully understand the desire for support leading up to the delivery. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64857630 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Respectfully,
^Ryan