Frequently Asked Questions About Best Buy Cranberry
How do I check product availability at the Cranberry Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cranberry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cranberry stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cranberry Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2123 reviews)
Rochelle
January 06, 2026
5 out of 5
Love Best Buy. They got everything I want or need and the prices are decent.
Rhino P
January 03, 2026
1 out of 5
As a commercial account for Verizon, I just hate dealing with Verizon to begin with. No at this Best Buy they have one guy. Who didn’t even recognize I was there. Sat and talked with some people about watch bands for over 25 mins. No one else in the store can help you but this one guy. Right. Just dumb. Waste of time. Verizon and Best Buy just are bad places for anything customer related.
Bruce H
January 02, 2026
5 out of 5
Had what I wanted
Danielle R
December 30, 2025
5 out of 5
Drove an hour or so away to pick up a specific item in stock to have just in time for Christmas. Thanks for everything!