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Frequently Asked Questions About Best Buy Cranberry
How do I check product availability at the Cranberry Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cranberry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cranberry stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cranberry Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2083 reviews)
Jeffrey S
August 18, 2025
1 out of 5
Bought a projector online. Didnt fit needs. Only opened package to verify it wasnt damaged, not even removed from box. Returned. Hit with 15% restocking fee. Inhospitable manager with beard said nothing he could do. Excellent store if you like 10 employees playing patty cake up front while the entire show room is void of employees. Had been about a decade since i purchased from then, ill give them a shot in another decade
Response from Best Buy
August 19, 2025
Hi, Jeffrey,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand wanting attentive assistance when shopping with us in store.
Please note that some items do carry a restocking fee once opened. More information can be found here in our Return & Exchange Promise: https://bby.me/eaniuc.
If you require any assistance, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/694y5o), X (https://bby.me/qtjcah), or Instagram (https://bby.me/9kxmwr).
Please be sure to mention “Google review #31472” in your social media message.
Regards,
^Ravi
Matt R
August 14, 2025
4 out of 5
Didn't have what I was looking for but it's very well stocked and clean.
Ethel D
July 30, 2025
5 out of 5
I love best buy in cranberry township! They are very helpful and knowledgeable about their products! I especially love the Geek Squad! You can't beat these guys!
Nancy P
July 29, 2025
5 out of 5
Izzy in the computer section was fabulous to deal with. His help and knowledge were exceptional. He listened to me and directed me to the perfect laptop for my needs. The process was seamless and he was very personable and pleasant. I 100% recommend seeing him for your computer needs.