Best Buy Scranton

They gave the wrong item but helped resolve it. Was annoying but we got the in the end. Clean building

My experience with Best Buy, is usually good. No complaints.

I will never buy anything there again, over the years I bought three TVs there a refrigerator,2 printer's, 2 laptops blah blah blah last item I bought there was a Brother printer, I was printing up something important and ran out of ink I figured I'd call them since I bought the printer there and get ink, big mistake the ink cost me $20 more than what I paid for the darn printer did you ever hear of that before usually I shop around which I'm sorry I didn't anyway when I called to inquire about it I got transferred and spoke to a lady she told me I could order it pay for it and be able to pick it up at the store when she told me the price was $104 I couldn't believe it I told her that was awful High is there anything less expensive or any coupons I could use well there wasn't anyway like I said I was in a spot so I ordered it figuring with a name like Best Buy I couldn't go wrong I mean so what even if they were $10 dollars more then another store when I complained to the lady about the cost I wish she told me I could have got another brand a lot cheaper I mean a lot cheaper. Later in the day I went shopping at another store and seen it $80 cheaper I couldn't believe it when I got home I checked Amazon and walmart.com and eBay eBay had it for $10.99 I couldn't believe it I mean yeah it wasn't genuine brother ink but so what $80 cheaper I would have bought it I guess that's what I get from not shopping around but I was in a spot I had to get the job done I was halfway with it I called the store and asked to speak to the manager to complain about the price that I seen it $80 cheaper that if they had a coupon or something since I was the first time buyer on that website I was on speaking to that girl but no no help at all I'll tell you I could have used that $80 for something else I'm on Social Security and spending $104 that it could have bought for $10.99 on eBay would have been a great savings I will never buy anything there again once I pay $80 too much for something I'm done with that store. Always shop around and never think that any store is competitive

The worker I dealt with was Very helpful, respectful, and kind.