Called to make Geek Squad appointment to get my phone rear panel repaired. Showed up early and they told me they couldn’t do it today, it was too late after they scheduled it. So silly.
The Geek Suad is an approved HP setrvice center. Therefore, I gave them my HP laptrop computer to change the battrery.They lost screws of the bottom cover and I can not get a replacement anywhere. Although they refunded me trhe cost, I am left with a broken computer.
After this review was published and after complaining with PA Attorny General, I recieved a call from somebody at Best Buy promissing to investigate and resolve the problem. I am now waiting to see if they do.