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Best Buy Downingtown
Services Offered
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Frequently Asked Questions About Best Buy Downingtown
How do I check product availability at the Downingtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Downingtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Downingtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Downingtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1734 reviews)
604fireman
April 22, 2025
5 out of 5
Not a tech person and needed help with an older tablet. Had a great experience with an advisor Will, who saw me looking at tablets. Asked the right questions and was able to assist me greatly. Customer service at its finest.
Brian R
April 16, 2025
1 out of 5
Will in Cellular had no idea what he was doing and he call for help but no one came so instead, he told me that they didn’t do what I was there for and I need to go to Att when in fact I’ve done it multiple times at Best Buy.
Response from Best Buy
April 17, 2025
Hello, Brain,
Being told that you had to visit another store to complete a service when it's been done there before frustrating. Reach out through social media private links to further discuss the experience at the store.
When you are reaching out mention "Google Review 6504986", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Kelly G
April 16, 2025
1 out of 5
Do not ever use this location to buy a phone. The sales associate 100% committed fraud. I was sold a phone a year ago and asked if I wanted to pay a one time payment for a 2 year protection plan on the phone. I agreed and one year later I’m being charged the same $200 dollars to my account. Unbeknownst to me the sales associate signed me up for a membership that I did not agree to or even knew about for that entire year. It has been a fight to get a refund. I will never use Best Buy for anything again. The customer service dealing with this issue was absolutely subpar as well!
Response from Best Buy
April 16, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I have all of the details of my protection plans. Can you please reach out to us via private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 65049125".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
joyce g
April 15, 2025
5 out of 5
I have always had a pleasant experience here. Staff members are helpful and knowledgeable of products, and will guide you to what suits you best.