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Best Buy Downingtown
Services Offered
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Frequently Asked Questions About Best Buy Downingtown
How do I check product availability at the Downingtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Downingtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Downingtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Downingtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1726 reviews)
Matthew B
April 13, 2025
5 out of 5
Customer service is great here.
Exyis E
April 11, 2025
5 out of 5
Way bigger on the inside than I thought. Tons of appliances and electronics
William S
April 08, 2025
3 out of 5
So-so electronics store. Was looking for a laptop with an OLED screen. There were some, but the price vs specs was poor - better off buying online.
Response from Best Buy
April 08, 2025
Hi William,
Thanks for sharing this review with us here. I'm concerned to hear this, and that you weren't able to find exactly what you were looking for or prices were higher than expected, which I understand can be disappointing. If you'd like to share any additional feedback with us, or need any further assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65021651.
^Caleb
Machele N
March 29, 2025
1 out of 5
The employees at this location are terrible and unhelpful. The best buy return policy is also the absolute worst.
Response from Best Buy
March 29, 2025
Hello, Machele,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting friendly and helpful support when visiting your local Best Buy.
Our standard Return & Exchange period is 15 days from the date you receive your item, or 60 days for My Best Buy Plus and My Best Buy Total members. Here is a link to our Return & Exchange Promise: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014.
If you require additional assistance, please send us a private message via social media. Our team would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64982363” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi