Frequently Asked Questions About Best Buy Downingtown
How do I check product availability at the Downingtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Downingtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Downingtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Downingtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1750 reviews)
Allen P
June 10, 2025
5 out of 5
I've had great support from associates at the Downingtown location over the last few visits, including pulling in leadership to ensure proper refund for service covered by Best Buy Total membership.
Jennifer E
June 10, 2025
1 out of 5
Too much to explain but I will do everything in my power not to shop at Best Buy again. Great sales person three weeks ago but trying to make simple changes to an order with phone bank customer service was horrible experience - three people there no help - so drove to store to be face to face with rep - sympathetic person but zero help. Three hours lost to all this and no resolution.
Mann L
June 08, 2025
5 out of 5
Would give this review more stars of possible! Excellent customer service even before the store doors opened up. Was waiting outside for the store to open for a recently release and Lauren and team greeted us with smiles. They were also kind enough to provide everyone with bottled water while we waited. The team was well organized and checked everyone out without any issues. Great job Lauren and team for this great experience at Best Buy!
Colin P
June 05, 2025
5 out of 5
All the staff were incredible and super helpful, wonderful Best Buy experience to be had here