Frequently Asked Questions About Best Buy Downingtown
How do I check product availability at the Downingtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Downingtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Downingtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Downingtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1721 reviews)
Damika R
March 19, 2025
1 out of 5
Not friendly just stares like u crazy food expensive. Go at ur own risk....
Mary R
March 16, 2025
1 out of 5
Returned an online order this morning. A week past the return window to get a refund for a charger and battery pack that were unopened and unused. Supvr would not make an exception for the return simply because he had the power not to. Person next to me also getting a hard time with their issue. Give me a break Best Buy. It wasn't a big ticket item. A meaningless amount to return. Reinforces why I rarely shop at Best Buy and I will keep it that way. Awful service.
Response from Best Buy
March 16, 2025
Hi, Mary,
Thank you for your review. We understand the disappointment of not being able to make a return after accidentally missing the allotted time period. We would like to take another look at this for you.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64933367" in your message. Thanks!
Regards,
^April
Lyndi B
March 04, 2025
4 out of 5
Decent staff, great products.
Lyndi B
March 04, 2025
4 out of 5
The employees here are nice but not all the way knowledgeable.