Nicholas Z
November 22, 2025
Anye was very helpful and provided good service
Kevin F was most helpful when I was looking to buy an AI laptop. He showed me all the different brands and models and pointed out which brand terms meant what etc., which I was not all that familiar with. I had done summary research, but his expertise was really helpful!
I missed the 15-day return policy by 3 days on a TV cable. Most reputable companies offer a standard 30 days. I try to buy local first, but I will no longer shop here due to this poor return policy. Thankfully there are plenty of other options.
Curtis M
November 03, 2025
I had an awesome experience at the Downingtown Best Buy thanks to Chris Henry! He went above and beyond helping me find the perfect TV within my price range that met all the specs I was looking for. He also took the time to explain the differences between sound bars so I could make the right choice for my setup. From start to finish, finding the TV, checking us out, and even helping load it into the car, Chris made the whole process easy and enjoyable. Excellent customer service all around!