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Frequently Asked Questions About Best Buy Downingtown

How do I check product availability at the Downingtown Best Buy?
How do I check my order status?
My local Downingtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Downingtown stores’ holiday hours?

Recent Reviews

4.0
(1798 reviews)
Cheyne T
January 07, 2026
5 out of 5
Always friendly service and help retrieving best pricing - staff are cool, selection is decent.
David P
January 03, 2026
5 out of 5
Excellent staff. Knowledgeable and friendly
Justin W
December 10, 2025
1 out of 5
I had a bit of trouble upgrading my phone the gentleman who helped me was very nice and professional, but Best Buy didn’t not have an exchange on hand in store or ONLINE anywhere so I was forced to downgrade my original phone. It’s pretty sad to see a company like Best Buy clearly violating their own corporate policy. I’d suggest you trade in or upgrade elsewhere.
Response from Best Buy
December 10, 2025
Hello, Thank you for the review. We can understand your frustration with not being able to exchange your phone. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 85030.
Cedric G
December 08, 2025
5 out of 5
After having a lost TV before delivery, I traveled 1 hour to this store to pickup a Hisense u8n . After sharing my experience with the lost delivery, Anthony/Tony helped me sort through the open box section to find the TV I came for. After moving many boxes, looking all over for missing stand and remote and more I was able to get the TV ! Highest recommendation to work with Tony, and this store for anyone looking for a TV.

About Best Buy Downingtown

bestbuy.com