Frequently Asked Questions About Best Buy Downingtown
How do I check product availability at the Downingtown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Downingtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Downingtown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Downingtown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1743 reviews)
Christine T
May 20, 2025
5 out of 5
Travis was amazing at the geeks squad at Best Buy. He was able to help us and explained everything I made is very happy customers.
Kimmie D
May 19, 2025
1 out of 5
After purchasing items if you need to call to talk to someone they send you to call center. Call center said no one in store will pick up phone. I guess they are closing next like Rite Aids. Beware of purchasing anything because when they close warranties won’t work.
R M
May 18, 2025
1 out of 5
I was in the Best Buy Downingtown, PA and looking at Motorola phones...picked one up and alarm went off. They had an issue with the alarm system for some of the phones. A female worker came over & said to me "The Customer"
"Don't pick it up". I said...how am I going to compare the phones and not be able to pick it up ? I said I guess you don't want a Sale today ?
Got a manager told him I was NOT pleased with the way she handled the situation!!! Not a pleasant experience. No more customer service either. Just a bunch of bodies looking for their paycheck !!!
That's ok bc I got my phone online & a discount too !!!