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Frequently Asked Questions About Best Buy Bethlehem
How do I check product availability at the Bethlehem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bethlehem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bethlehem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bethlehem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2536 reviews)
Dr. A
November 11, 2026
5 out of 5
The staff was very helpful. I did not even have to go looking for what I wanted, they found it for me and brought it to the front. Great service.
Meredith M
November 08, 2026
5 out of 5
great customer service from Hattie, i was able to get help with options for controllers for my switch 🙏
Leonardo G
October 31, 2026
5 out of 5
The store reps are extremely helpful. I had to make an exchange and Logan was able to help me. Logan even asked me if I needed help with anything else or if I had any other questions. He even went above and beyond to see if there were any stores nearby where I could do an exchange. I’m really glad this store has reps willing to help out. Logan made my shopping experience easier.
Jarret L
October 30, 2026
1 out of 5
Bought a $900 computer for online pick up today, strictly because this location said 1 left IN STORE, I placed my order at 6:04 and went to pick it up an hour later. got told by the workers that my item was on a hold for an hour; and had to show my ID. Waited an hour IN THE STORE, not one associate walked up to me or any of my friends I was with to question if we needed help or anything. After a whole hour of wasting my Friday night I had to walk up to the counter to then ask about my product again, all to get told that the product is not in store. Again I bought this product because the website stated and I quote “1 LEFT IN STORE, ACT FAST!” It is 11:20PM and my app still says “preparing order for today’s pickup.” If or when I get this laptop I will never in my life even consider going to another best by ever in my life again. This wasted and ruined my entire Friday night. Thanks Best Buy.
Response from Best Buy
October 31, 2026
Hi,
Having that kind of experience is upsetting. Allow us to hear more about it. Please feel free to connect with us through a private social media link so we can discuss this further. When reaching out, please mention review #26293.
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