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Frequently Asked Questions About Best Buy Bethlehem
How do I check product availability at the Bethlehem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bethlehem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bethlehem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bethlehem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2537 reviews)
Randi
September 18, 2026
1 out of 5
Would give zero stars if that was possible. Awful customer service by the general manager and woman who claimed to be a manager first. Return policy is not clearly identifiable or posted. I tried to return an item 4 days out of the very short 15 day return policy, one that I was completely unaware of. They refused to give an exception and tried to have me purchase a $30 membership for returns instead. If this is Best Buy's practice, then they should be ashamed of themselves. I've made many purchases over the years, including appliances, phones, large purchases and had never been aware of a revised policy less than the typical 30 day policy stores have.
Zerik H
September 17, 2026
1 out of 5
Lousy customer service. Workers aren’t even familiar with the layout of their store and their products can be found at Walmart. Do better.
Jose Q
September 16, 2026
5 out of 5
This location has great product availability, friendly staff and modernized lay out for convenience.
joseph c
September 10, 2026
5 out of 5
Staff is very polite and efficient