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Best Buy Bethlehem
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Frequently Asked Questions About Best Buy Bethlehem
How do I check product availability at the Bethlehem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bethlehem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bethlehem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bethlehem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2302 reviews)
Rebecca M
January 08, 2025
1 out of 5
Sales Rep ordered us the 43" Samsung Frame TV while in the store on January 4th 2025. The sales rep told us everything we see on the display is included. We bought that and a few other things for a total bill of about $1400.00. Tv came without the wooden bezel. We called customer service they were rude and could not do anything and told us to call the store. Called the store number listed and a female answered who was not at the store, told her the problem. She was rude off the bat and would not connect me to the store to speak to a Manger and then hung up on me. There customer service is horrible to say the least...I WILL NEVER BUY ANYTHING FROM A BEST BUY AGAIN and will only buy directly from the brand itself.
Response from Best Buy
January 08, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be getting everything indicated when I placed the order. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64658406".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Michael F
January 02, 2025
1 out of 5
Spent 30 mins in the TV area looking for help. Asked someone and they said they will send someone over. Waited another 20 mins with no one coming over. Store was almost empty.
Response from Best Buy
January 02, 2025
Hi, Michael,
Thank you for taking the time to share this review here, although we hate to hear you were unable to reach support while shopping for a new TV. We would like to ensure your experience is formally documented for internal review by the appropriate teams.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64636584. We look forward to hearing from you!
Regards,
^Katie
Mark W
January 01, 2025
4 out of 5
Had a lot of good stuff but,help was basically not available.
Michael K
December 29, 2024
5 out of 5
Bet product flow team