Best Buy Erie

If you could just call the store directly it would solve a lot of problems. The only way to call them is through a call center. You get a recording that is ridiculous to navigate through then you finally get to speak with someone and you can't understand them! Way to go Best buy.

When I came in this morning, the store's systems were completely down due to a recent power outage. This meant the cash registers were limited to cash-only processing, and systems weren't working. Despite this major technical challenge, Emma was proactive and worked hard to find a manual solution for me, trying multiple ways to get my transaction completed. Since the receipt systems were down, I couldn't get a proper physical receipt, which means I don't have a typical way to submit feedback. I witnessed several customers frustrated by the downtime taking it out on the staff, but Emma stayed remarkably calm, patient, and polite through all the pressure. It was genuinely impressive to see her professionalism.

Easy to find what I needed and fast checkout

Have to wait long time for serves