Dzianis Y
February 03, 2026
I don't recommend this store at all. I'm completely disappointed. Their system is built on deceiving customers. They convinced me there would be a discount on the item, but in reality, I didn't receive any discount, despite spending a significant amount of money there. Customer service also didn't help at all; I just wasted my time. And now I'm learning from almost everyone I've discussed this with that this is common practice at this store. This is the behavior of small-time scammers, not a major retail chain.
Response from Best Buy
February 04, 2026
Hello, Dzianis,
Thank you for reaching out with your concerns on the item not having as much of a discount as expected. We can understand that not getting the deal you expected can be difficult. Please reach out to us on any of our social media profiles below to chat with us regarding your concerns with Review 112612.
Facebook (https://bby.me/6kepeg)
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Tatiana D
February 03, 2026
Я просто в шоке насколько здесь обманывают!! Обращаюсь к владельцу ?🙋♀️📞📞📞вы специально научили их обманывать со скидками??? Это ужас ! Я пришла купить дочери ноутбук 🧑💻, потом брали холодильник и нам сказали будет скидка! Мы завели кредит карту оплатили , а когда через неделю пришли покупать сушильную машину то скидки не оказали нам сказали что она истекла!!! Больше не хочу ходить в ваш магазин где обманывают , особенно мистер Пол! Ужасно! Не рекомендую эту сеть 🤬🤬🤬🤬
Dealt with someone named PAUL BYRNE, He seemed more interested in my teenage son( In a creepy sexualized way) then waiting on me. I will take my business elsewhere!
Response from Best Buy
February 03, 2026
Hello Dave,
Thanks for reaching out and providing your feedback. We would never want any of our customer to feel uncomfortable during a visit so we can understand how you feel. We would like to look into this further and see if we can help in any way. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #112540 in a private message.
• Facebook (https://bby.me/qd6wk4)
• Twitter/X (https://bby.me/kdza7j)
• Instagram (https://bby.me/iypmzw)
I had an issue with my iPad and Bobby from the Geek Squad was awesome to work with. He got me fixed in no time! Thanks again!