Frequently Asked Questions About Best Buy Oxford Valley
How do I check product availability at the Oxford Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3217 reviews)
Mark
December 22, 2025
2 out of 5
Computer says they have an otem, but they couldn't find it. I had to travel 20 miles to another store in the opposite direction to get the 2nd item I needed. I could not talk to someone at the store only the online sales who could not promise that they actually had the cable before I drove to the site to purchase.
Response from Best Buy
December 22, 2025
Good Evening, Mark,
We understand how you are feeling after being unable to find the item you were looking for. We would be happy to partner with you directly and look further into this situation together. Please start by sending us a private message on social media. Make sure that you include your Google review case ID in your message: #93214.
- Facebook (https://bby.me/ivrnm7)
- Twitter/X (https://bby.me/5i9ibe)
- Instagram (https://bby.me/a5po08)
Peter L
December 20, 2025
5 out of 5
Helpful staff, and knowledgeable
Joan D
December 19, 2025
5 out of 5
Just bought a washer and happy i shopped at Best Buy