Terrible experience, lack.of knowledge and then tried to change my phone service
Response from Best Buy
August 14, 2026
Hello, Barbara,
Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 203436.
Facebook (https://bby.me/yR82IX)
Twitter/X (https://bby.me/MzKZg9)
Instagram (https://bby.me/fnwsHD)
We look forward to assisting you there.
Geek squad agent Harry went above and beyond to help me with an issue I was having with my iPhone. He was prompt with service and courteous during our interaction.
Fishy_Fish13
August 08, 2026
Gavin was very helpful and pleasant in helping me determine exactly what I needed. We had a good discussion about different products and he eventually helped me determine exactly what I needed!
I just had a new dash cam installed in my car by autotech expert Torre B and I am beyond happy with the results! Torre professionally installed and hardwired a front and rear dash cam, and he also did a flawless job with placement and hiding the wires. The dashcam works exactly how I wanted it to, and I’m very happy that it records even when the car is off. The app is also easy to use and it picks up great footage. The whole process was super quick and easy and I recommend Torre for all your auto tech needs! I will be back to have him install a dashcam on my mom’s car too. Thank you for a great experience and I’m very happy with the help and service I received at this Best Buy location!