Frequently Asked Questions About Best Buy Oxford Valley
How do I check product availability at the Oxford Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3027 reviews)
Ashley B
November 23, 2024
3 out of 5
I had problems with a purchase i made online. Of course it was the bestbuy website but of course they dont honor anything sold on it. Couldn't help me with anything, including exchange of a gift card ( with receipt) bought 2 days prior. Less than happy To be there associate didn't help us
Tom T
November 19, 2024
5 out of 5
Pickup of online order was quick and efficient! Helpful and curious staff.
K B
November 15, 2024
4 out of 5
Always clean and well organized... depending on time of day you may have a hard time finding staff to assist you
Justin C
November 08, 2024
1 out of 5
Called geek squad to get our Xbox repaired and made an appointment for geek squad. They said on the phone they could fix it. Got there on time and they made us wait an hour to tell us they couldn't repair it without a protection plan. So glad we drove 45 minutes to be turned away.
Response from Best Buy
November 09, 2024
Hello, Justin,
Thanks for reaching out and providing your feedback. Being told incorrect information is never great, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64402907". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron