Frequently Asked Questions About Best Buy Oxford Valley
How do I check product availability at the Oxford Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3276 reviews)
Sombo K
May 19, 2026
5 out of 5
The employees were nice and respectful.
Kelli G
May 16, 2026
1 out of 5
Excellent condition open box stove.. I think not!!!!! So frustrated with Best Buy in general and this store right now. They had this “Excellent” open box stove on sale. It was wrapped in bubble wrap and I thought that was great for a 44 one way mile trip that we made to get this stove. We get home and open it up and this thing is disgusting. It looks like it was used for 6 months and returned. The top was burnt and the stove was dirty and greasy. I’ve bought several open box items before from other Best Buy stores in the past and have never had an issue. I will never be back.
Response from Best Buy
May 17, 2026
Hello.
Receiving an item in this condition is concerning to hear and we understand being frustrated. We would like the chance to help assist in any way possible. If you have a moment, please reach out to us on Facebook (https://bby.me/OBkdoD), Twitter/X (https://bby.me/R7b6C8), or Instagram (https://bby.me/eAM8cQ). When reaching out via social media, be sure to mention that it's in response to Google Review number 153300.
Thank you.
Saeed H
May 15, 2026
1 out of 5
I brought something back to years ago soon as I walked in the the door they could the cops on me because I had the wrong item inthe box it was a phone case less than 100 dollars the guy at the front door was wrong I didn't get a chance to return anything because the the cops was there before I could even make a transaction I have the people name written down on my photos my layer gave me the names I am going to sewing best buy it takes time for this and people working at best buy do not know what kind of trouble they are going to get in their thinking because all this time went buy there getting away with this
Igris R
May 12, 2026
2 out of 5
Late night best buy run, needed a charger/browsing and there were just employees standing around/ on their phones. I asked someone for help and it took me asking twice and about 15 minutes later for someone to come help me just for their knowledge to be incorrect. Welcomed with attitudes and short responses as in to rush me out the store. Unexceptional experience and will now go to a new location.