Late night best buy run, needed a charger/browsing and there were just employees standing around/ on their phones. I asked someone for help and it took me asking twice and about 15 minutes later for someone to come help me just for their knowledge to be incorrect. Welcomed with attitudes and short responses as in to rush me out the store. Unexceptional experience and will now go to a new location.
Extremely disappointed with my experience at Best Buy. The manager Patricyia is a very rude individual and is no help if you ask for a manager. The staff seemed uninterested in helping, and I had to wait a long time just to ask a simple question. overall the customer service felt rushed and unfriendly.
Phone salesman are ruthless and absolutely will not leave you alone… wasn’t trying to be rude so I entertained him, gave him my phone number, didn’t switch carriers and now my phone runs soo much slower. After telling him about 5 times I wasn’t interested I finally gave in to see what kind of deal he had. Wish I would have been much ruder to him. Hope Best Buy goes out of business due to these relentless salesman. I wasn’t even looking at phones by the way I was there for a go pro camera. He even asked me if my phone was running slower due to being a older generation, I said no, he said Apple has a law suit against them for exactly that, ever since it I talked with him and he punched my phone number in my phone has been running much much slower. Will never go back, Best Buy’s products are over priced compared to Amazon anyway
Response from Best Buy
May 10, 2026
Hello,
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