Frequently Asked Questions About Best Buy Oxford Valley
How do I check product availability at the Oxford Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3283 reviews)
Chris A
May 29, 2026
1 out of 5
Absolutely horrible service. We bought a 2600 washer dryer that we wanted delivered and installed and the drivers are too incompetent. We were charged for haul away and they didnt take our old one. Called and no one could help reschedule the installation for 5 days. I would never ever use best buy for anything again. This really put a sour taste in my mouth. The guy on the phone wouldnt transfer us to anyone and just kept saying that he was the supervisor. Inwould like someone higher up to speak to immediately
Meme K
May 26, 2026
5 out of 5
Kind and helpful staff, including the manager
Jeff D
May 23, 2026
1 out of 5
Found an 55” tv on their site for $179. Site said Fairless Hills Best Buy had several. I drove 30 mins to the store and found the 55” insignia TV but it was $199 in store. They would not match the price online because they told me it was a different skew. I asked them to give me one that their website showed they had several of and they told me that was a mistake. My pride would not let me pay $20 extra so I wasted an hour of my time and probably $30 in gas. I will never go to that Best Buy again.
Response from Best Buy
May 23, 2026
Hey there, Jeff,
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/aKf1z2), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##156183"
Amy M
May 21, 2026
3 out of 5
While Best Buy is a great store customer service is an issue.