Frequently Asked Questions About Best Buy Oxford Valley
How do I check product availability at the Oxford Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3195 reviews)
Z. Y
November 26, 2025
1 out of 5
CANNOT handle apple product trade-in promptly.
I went to this place for apple product trade-in multiple times, and usually the check-out staffs had to call an "expert" to do it, which took looong time.
Response from Best Buy
November 26, 2025
Hello,
Thank you for the review. We can understand your concern with the trade in process.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 75434.
Mike H
November 21, 2025
1 out of 5
Do not buy from this company do not buy any of their products and do not speak with any of their customer service. It’s all a waste of time.
James S
November 21, 2025
5 out of 5
Great selection of electronic
Ken M
November 12, 2025
1 out of 5
I have been a long time customer of Best Buy. Every time I go to get something that's under warranty they always some how leisurely change the policy and always trying to get me to pay more money... Every time.
Response from Best Buy
November 12, 2025
Hello, Ken,
Thank you for reaching out. We can understand wanting clarity on our warranty process.
So that we can take a closer look, please send us a private message via social media. We are available on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please reference “Google review #68304” when reaching out to us.