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Best Buy Greensburg
Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Greensburg
How do I check product availability at the Greensburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2038 reviews)
JB M
February 07, 2026
1 out of 5
No customer service. Don't get me wrong, there were at least three blue shirts not waiting on customers, but even after asking for help, none was provided. This was not the first time I've walked out of there, but it will be the last.
Response from Best Buy
February 07, 2026
Hello JB,
We would be asking the same questions you’re asking if you did not get the help you needed during your visit so we can understand how you might be feeling. We would like to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #114425 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/9svn95)
• Twitter/X (https://bby.me/nd4wf8)
• Instagram (https://bby.me/4gqd3y)
Chris V
January 22, 2026
1 out of 5
I had a really frustrating experience with Best Buy that completely changed how I view this store.
I tried to return an item 18 days after purchase, bought around Christmas. Instead of honoring what most consumers consider a reasonable return window, I was told I needed to pay $50 for a Best Buy Plus membership just to extend the return period to 30 days. Paying extra money just to return something that’s barely over two weeks old is absurd.
Meanwhile, retailers like Amazon and Costco offer 30 days or more for returns with no added fees. That’s the standard customers expect today, especially during the holidays.
Policies like this are exactly why customers are choosing competitors and why stores like Best Buy are struggling to stay relevant. Instead of focusing on customer loyalty, they’re nickel-and-diming people at the register.
This experience was inconvenient, disappointing, and honestly insulting as a customer. I won’t be shopping here again, and I wouldn’t recommend Best Buy to anyone who values fair, modern return policies.
Oleksandra P
January 16, 2026
5 out of 5
good sellers, and good service
Chuck C
January 13, 2026
5 out of 5
Highly recommend! Shane was very knowledgeable and courteous!