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Best Buy Greensburg
Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Greensburg
How do I check product availability at the Greensburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1972 reviews)
Toni
March 18, 2025
1 out of 5
I will never buy anything here again. Bought two TV’s. Wanted the one delivered and paid the fee for delivery and removal of the old TV. I told the salesman that I wanted to show him a picture of the old TV because it was an old console from the 90’s and it was heavy. Just wanted to make sure. He said no problem. I asked him again and he assured me they would take it.
They got here today and they immediately told me they don’t take it!!! What!!!! I looked at the website to see what they don’t take. Console TV’s are not on that site. The manager the two big people that came here that no they don’t take them and a new salesman that waited on me was new. So what!!!! It’s there responsibility to make sure their employees know the rules. The salesman said TV’s were his specialty.
So just to make a big sale they lied to me. Oh and when I wouldn’t initial their paperwork she smartly said, “The I’ll initial it.”
Never would I buy something from here again and I have bought things there prior to this purchase.
I have experienced Bait and Switch at this store. Beware.
Response from Best Buy
March 18, 2025
Hi, Toni,
We appreciate you sharing the details of what took place during your TV delivery and can imagine the disappointment and frustration this has caused. As mentioned on Best Buy's website, https://www.bestbuy.com/site/services/recycling/pcmcat149900050025.c?id=pcmcat149900050025, "We will haul away a TV from your home for $59.99 when a replacement product is delivered by Geek Squad® or Best Buy Home Delivery. Then we will make sure it is properly and safely recycled." Though there are a list of items that would not be accepted, it does not list this TV style as one of them. Therefore, we'd like to invite you to reach out to our support team by sending a private email that includes your full name, phone number, email address, and order number to one of our official social media platforms below. When reaching out, be sure to mention that you are responding to "Google Review 64940517".
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Sincerely,
^Tina
Norm G
March 13, 2025
4 out of 5
As with all places in today’s world, I walked the store for about 20 minutes and not one person asked to help me.
Christina J
March 12, 2025
5 out of 5
The staff was helpful. Got what I needed at a great price
Sally W
March 09, 2025
5 out of 5
Everyone was so helpful to this very low-tech person! All my questions were answered and everything was explained well. Thanks for a great experience!