Frequently Asked Questions About Best Buy Greensburg
How do I check product availability at the Greensburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2018 reviews)
Barb T
November 21, 2025
5 out of 5
Was looking to upgrade my laptop and had great customer/sales rep with LEX. She was very helpful, courteous & a pleasure! Laptop purchased & Geek Squad very accommodating
Zachary K
November 20, 2025
1 out of 5
Absolutely horrible! Try to call the store and you get a foreigner at a call center who can't speak legible English, then they have no way to contact the store where you purchased items at and left them behind to find out the next day your items were thrown away.
Customer service??? Forget it they have zero. Walmart has better customer service now. Never again will best buy receive my business.
Ron B
November 04, 2025
5 out of 5
Geek Squad is awsome!
Rebop
November 01, 2025
1 out of 5
To when u walk in the store the manger olde guy black hair drives suv chain smokes like crazy . Always late opening store when u ask him question he is the most ignorant person I’ve ever met .
Response from Best Buy
November 01, 2025
Hey, Rebop,
Thank you for the time to share your experience with us. We are disappointed to learn that this is going on and would like to know more to help improve customer visits going forward. Please send a private message with your name, phone number, email address via Facebook (https://bby.me/cq23xy), Instagram (https://bby.me/508ck8), or @bestbuysupport on X. When reaching out, be sure to mention that it's regarding Google Review 63303.