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Frequently Asked Questions About Best Buy Greensburg
How do I check product availability at the Greensburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2080 reviews)
Steven V
July 30, 2026
1 out of 5
Had a bunch of pokémon advertised at 4.49 on shelf it rang up for a different price and they would not sell to me for advertised price
Response from Best Buy
July 30, 2026
Hello,
It can be frustrating when an item is in the wrong place, so we can understand your disappointment at having to pay a different price than the tag. If you would like to formally document your review, please send a private message on social media. Please include Google Review 195576 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Kuntesh P
July 29, 2026
1 out of 5
I have accout with bestbuy since last 7 years and I often order many stuff in good quantities with thousand of dollars because I trust best buy ....never got any complain but this time I have to say I was so neglected with disrespect when I visited best buy in greensburg....one of the manager name is 'shane' is 22 year kid talking very disrespectful to me like he is the owner of best buy ....I waited 10 min for help for some electronics but 'shane' manager was chit chat leaving the coustmer unattended ...I asked him can you send some one but still he continues having time pass with another employee...upon asking him why than he was rude and told me do not come to best buy any more and we don't need you BUIESNESS...my main question is if you generation is behaving like this with coustmer than how is gonna work out ...thats okay I will never come to best buy again because I am also from hospitality industry and I know how to respect but you guys have forget ...today you will lo9se one coustmer because of ego...
Response from Best Buy
July 29, 2026
Hello, thank you for leaving us a review. Being able to get the information you need about your electronics before you make your final purchase is important. Can you please reach out to us on Facebook (https://bby.me/KsjZGK), Twitter/X (https://bby.me/dRxxEp), or Instagram (https://bby.me/uO3JyZ) with more information about your experience? Please begin your message with "This is regarding my Google Review #195159".
Michael J
July 25, 2026
3 out of 5
Like a ghost town. Very 2000 called and said yikes. But staff were nice. And not from the 2000 i believe. Didnt ask tho.
Response from Best Buy
July 25, 2026
Thanks for sharing this review. We're concerned to hear you feel this way. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/DjofXt), Twitter/X (https://bby.me/2oS6AB), or Instagram (https://bby.me/m7Z3xr). Please include the Google Review reference number #193258 when reaching out.
Joe H
July 22, 2026
1 out of 5
Not only did they pull a bait and switch substituting store credit for promised discount, they pretended to respond with a generic cut and paste message:
Best Buy (Owner)
19 hours ago
Hello. Thank you for reaching out and sharing your feedback. We would be glad to address your concerns and help assist if needed. Please feel free to reach out to us on social media on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
I had already called corporate, who told me only the store could fix it, then stopped by the store who denied that they were at fault. Lazy and deceitful customer service.