Best Buy Greensburg

Helpful staff. No issues with return.

I paid for a haul away service a month ago, and every single appointment for it was suddenly cancelled the day of. Every time I called the help line it took 30 minutes just to talk to an actual person, and their solution was always “we can reschedule it for a later date”. Lot of good that does when NO ONE SHOWS UP FOR THE APPOINTMENTS. I’ll never buy products or services from this location again.

Going to best buy sucks

Update: cancelled my order because they kept rescheduling the delivery date because they somehow lost the dryer kit. Not impressed with this retailer at all. Felt almost like an insult to the us as the customer. Terrible experience. Washer, dryer and dishwasher all stopped working on the same week. We went to bestbuy on a Saturday for the price match guarantee, the sales associate was very nice and helpful, but that was the extent of the positive shopping experience. After we bought the appliances and had a delivery date set up for Thursday, they tried to change the delivery date to the following Tuesday. I asked if there was any way it could be delivered sooner as we are currently without a washer/dryer. The delivery service manager said they could do Saturday (one week after we bought the appliances). I accepted Saturday, but when Saturday came, only the dishwasher showed up. The delivery team stated that was the only thing at the loading dock at the time of pickup and told me to contact bestbuy. Bestbuy could not give me a straight answer as to where my appliances were and said they would be delivered on Tuesday and told me they put in an escalation request. I had to take all my clothes to a laundromat and waste more money because of their inability to do their jobs. As I write this, I still have not received a call back from their “escalation team”. We are highly disappointed with the overall experience.