Frequently Asked Questions About Best Buy Harrisburg East
How do I check product availability at the Harrisburg East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisburg East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisburg East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisburg East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3840 reviews)
Hank B
February 09, 2026
5 out of 5
In fast , plenty of help , very friendly.
Glenda D
January 31, 2026
5 out of 5
What a great group of intelligent geek squad. They are very helpful and friendly. Shout out to Xander, who spent so much time helping my daughter find something that the person she spoke to on the telephone said they have. That system needs to change. How about having someone answer the phone IN the store. Xander needs to be promoted. He is so knowlegable. Great service.
April K
January 28, 2026
5 out of 5
Kobe at the Harrisburg Best Buy is amazing. He helped me understand some of the differences between the types of TVs and was very patient with all my questions. He also gave me his honest opinions on some of the TVs I was looking at which I truly appreciate. Kobe is very knowledgeable and was very helpful. What a great experience because of him!