Frequently Asked Questions About Best Buy Harrisburg East
How do I check product availability at the Harrisburg East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisburg East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisburg East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisburg East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3734 reviews)
Daniel H
April 05, 2025
5 out of 5
Very Helpful
Joyce O
April 04, 2025
3 out of 5
Went to Best Buy East to get a 24" tv and the guy who helped us took us over to the computer section instead of the TV section so we ended up with a monitor instead of a TV
Response from Best Buy
April 04, 2025
Hi, Joyce,
Thank you for your review. I understand how challenging it is not to have purchased the item you expected. At Best Buy, we truly strive to provide clear and transparent information to our customers and ensure they have the knowledge they need to make informed decisions.
So that we can properly document your feedback and address any questions or concerns you may have, please send a private message or DM via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 65009933.
Kind regards,
^Pre
Mine N
March 30, 2025
3 out of 5
You need to make sure that they listen if you are looking for a specific item. Or you are going to need to make a return visit.
Response from Best Buy
March 31, 2025
Hey there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have had a negative experience getting support with us, and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64986952" and share your full name, email, and phone number.
Thanks,
^Jacob