Call the store. Get some random indian named panjeet who says i cant talk to anyone in the store. Get service for a tv repair, cant tell me whos coming. Some random non best buy 3rd party is now doing the "repair"
i always enjoy shopping here and interactions with staff are always good.
They didn't have what we were looking for (very simple universal TV remote or "Flipper"). But, we were greeted by an employee who asked to help and directed us in the proper direction. On the way out of store, same employee asked us if we found what we were looking for. We told her no, and she went one step further to search on her store computer, with no results. She apologized that they didn't carry or have a very simple universal remote.
Good best place and it has lots of collections. I bought a TV here