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Frequently Asked Questions About Best Buy Harrisburg East

How do I check product availability at the Harrisburg East Best Buy?
How do I check my order status?
My local Harrisburg East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Harrisburg East stores’ holiday hours?

Recent Reviews

4.1
(3901 reviews)
Kim L
July 22, 2026
1 out of 5
Do not call this store expecting to get help. You will be given an AI agent who will not be able to help you. Then that agent will send you to a customer service agent in India who can barely speak English, and also cannot help you.
Response from Best Buy
July 23, 2026
Hello, Kim, Thank you for leaving a review. This is far from the experience we want our customers to have when calling in for support. Please note that our Phone Agents are trained to assist with your inquiries. We are also happy to help here on social media. You are welcome to send us a private message. We are available on any of the following platforms: Facebook (https://bby.me/vIb8YK), Twitter/X (https://bby.me/O8gCAK), or Instagram (https://bby.me/FG8Mxx). Please mention the phrase “Google review #191916” when reaching out.
David E
July 21, 2026
4 out of 5
Products and Staff are a 5 Waiting in lines due to staffing Is a 3....Hence my score = 4
Kevin B
July 19, 2026
5 out of 5
Great customer service! I had a unique issue with a missing TV part and they handled it perfectly.
Samuel S
July 16, 2026
4 out of 5
Decent in today's expectations.

About Best Buy Harrisburg East

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