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Frequently Asked Questions About Best Buy Lancaster

How do I check product availability at the Lancaster Best Buy?
How do I check my order status?
My local Lancaster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lancaster stores’ holiday hours?

Recent Reviews

4.1
(3464 reviews)
Tecia K
April 02, 2025
5 out of 5
Always a good experience. The staff went out of their way to find a plastic piece that was missing from our kit even though it wasn't their fault
s b
March 29, 2025
1 out of 5
I can't explain how horrible they are. Stay away. And definitely don't get geek squad.
Response from Best Buy
March 30, 2025
Hello, Burkheimer, Thank you for providing your feedback on Google. Having received poor customer service from the store and geek squad is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64984134", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Garrison M
March 29, 2025
5 out of 5
Was great! It had all I needed.
Katie H
March 15, 2025
2 out of 5
First time in this store, I was in the store for not even 15 minutes, and was approached 4+ times to ask if we were finding everything alright. Literally made me uncomfortable so I left. Like for real chill

About Best Buy Lancaster

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