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Best Buy Lancaster
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Lancaster
How do I check product availability at the Lancaster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lancaster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lancaster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lancaster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3543 reviews)
Lord G
September 26, 2025
5 out of 5
Had amazing experience with Francisco. Best customer service ever
MARIE
September 22, 2025
5 out of 5
I love this store so much, I buy everything there.
Mr M
September 18, 2025
1 out of 5
Workers are rude and condescending. They really need to shake up the staff at this location. Hopefully someone at corporate reads the memo I sent in.
Response from Best Buy
September 18, 2025
Hi there,
We appreciate you sharing this, though it's concerning to hear that the service you received in our store didn't meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly. To do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/yd13p5), Twitter/X (https://bby.me/qsmgnh), or Instagram (https://bby.me/kan05o). Please include the Google Review reference number #44813 when reaching out.
James W
September 15, 2025
5 out of 5
Very professional staff here. They handled my request and needs perfectly 👌