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Best Buy Lancaster
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Lancaster
How do I check product availability at the Lancaster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lancaster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lancaster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lancaster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3483 reviews)
Amir H
May 26, 2025
5 out of 5
Always good
Matthew P
May 20, 2025
1 out of 5
Ordered a LG tv open box excellent condition from this store for my RV because they had one in stock according to the website. The order went through but then I got an order alert that they were not able to fill the order because it wasn’t in stock. I ordered the same model except brand new this time. When my pickup person went to the store, they saw the open box item I initially ordered (same SKU and everything). ultimately I got a tv that but paid more than I should have and had to waste time trying to figure out what happened with the initial order and placing a second order. This could have been prevented if the store associates were knowledgeable.
Stacy l
May 16, 2025
5 out of 5
Bought new phones
Cecily N
May 01, 2025
1 out of 5
Don’t buy from Best Buy! I was charged twice for a washer machine. $1400 total. Customer service pretty much said “oh well” and now I’m out of money. I did a full refund, I refuse to give this place another dime. Boycott! Just another place that cares about profit over people. K&A appliance will deliver for free and haul away your old machine for free!! Shop local!!