Frequently Asked Questions About Best Buy Mechanicsburg
How do I check product availability at the Mechanicsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mechanicsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mechanicsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mechanicsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2536 reviews)
Kendra B
October 21, 2025
5 out of 5
This best buy always has a good selection, people are knowledgeable and very friendly
Ray L
October 19, 2025
5 out of 5
Customer service was great, they had what I needed, and price wasn't bad!
Gifted1
October 19, 2025
1 out of 5
Horrible customer service! Definitely wasn’t feeling the vibes. The guy who helped me immediately went into well let me see if we can order it for you instead of saying let me see if we have it in stock 1st. He had this weird grin/smirk on his face like I don’t know if he thought I couldn’t afford my $900.00 purchase but I could and I did walk out the store with my items! I’ll never shop at this location again!
Response from Best Buy
October 19, 2025
Hello,
We appreciate you letting us know about your recent experience. While we're glad to hear that you were able to purchase the item you were looking for, we understand the experience could have been more pleasant. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/pi47tv), Twitter/X (https://bby.me/rym5vp), or Instagram (https://bby.me/bvuz71), we'd be happy to review this with you. Please also include a mention of your "Google review #57832" in your message.