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Frequently Asked Questions About Best Buy Mechanicsburg

How do I check product availability at the Mechanicsburg Best Buy?
How do I check my order status?
My local Mechanicsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mechanicsburg stores’ holiday hours?

Recent Reviews

4.0
(2580 reviews)
Caden D
January 31, 2026
1 out of 5
December 20th 1:28 pm I bought a MacBook with their warranty. The dude at the counter said I had up to 60 days to return it. Comes to find out I did not. bummed out by their lack of intelligence for proper information
Response from Best Buy
January 31, 2026
Hello, thank you for taking the time to leave us a review. Getting the correct information is important. My Best Buy Plus members have a 60 day return period! We would be happy to see if your membership is active. Can you please reach out to us on Facebook (https://bby.me/mawqvv), Twitter/X (https://bby.me/2eoooj), or Instagram (https://bby.me/e13vdm? Please begin your message with "This is regarding my Google Review #111483".
Mitzi N
January 12, 2026
5 out of 5
Purchased a printer sunday jan 11,2026 Got home and discovered I needed to purchase printer,scanner,copier Went back Monday jan 12,2026 Went to front desk salesman very helpful Told me to go back to the printer dept Where I was met by AMAL-salesman I told him my incorrect purchase he explained in detail to me the best priced copier for what I needed i kept asking questions to make sure I was getting correct purchase he was very patient with me and assured me I was making correct purchase AMAL took me to checkout and I got a $48 Credit because this purchase was on sale. I wish all salesman treated you like AMAL Treated me,he was awesome Give him a raise people today dont care But he did Thanks so much
Retno E
January 09, 2026
1 out of 5
They know they don't need 'customers'. Service is a foreign concept that the staff have difficulty to grasp. All they're interested in is just impart you with your money. Oh well, I guess that's what they need to survive.
Brenna S
January 04, 2026
1 out of 5
went in to see the geek squad about my motherboard repair. guy basically said “what do you want me to do about it” and was very dismissive and rude. didn’t offer any help, just to find someone else to do it. not impressed.
Response from Best Buy
January 05, 2026
Hello, Sorry to hear that you receive that level of customer service. Mention review #100502 when connecting with us on social media. Facebook (https://bby.me/n0wd4q) Twitter/X (https://bby.me/nke3ri) Instagram (https://bby.me/39yf1p)

About Best Buy Mechanicsburg

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