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Best Buy Mechanicsburg
Services Offered
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Frequently Asked Questions About Best Buy Mechanicsburg
How do I check product availability at the Mechanicsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mechanicsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mechanicsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mechanicsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2402 reviews)
Paul
October 11, 2024
2 out of 5
Geek squad home appointments needs tweaking! 3 text from them setting everything up and no show! Phone call fro me and was given a time, waited for them all day NO SHOW. 2stars for the merchandise.
Samantha M
October 01, 2024
5 out of 5
Great service.
TacoBell C
September 29, 2024
1 out of 5
If you want to waste an evening, try calling best buy to change information on your pickup order. You'll be bounced around robot voices from 2010, call center agents that barely speak English and try to guide you to the website (that you told them you're already at), the extentions of different departments that are closed and automatically hang up the call, and absolutely no one that's actually working in the physical location that you directly called. My issue would have been simply resolved by talking to someone behind the counter for 10 seconds. This is not my only gripe with best buy as a company. I hope to see microcenter take over your market share so your big blue scam shack can finaly burn.
Response from Best Buy
September 29, 2024
Good Afternoon,
We certainly understand how you are feeling after having a mistake on your order and not getting the assistance you needed to resolve it. We would love to look further into this with you. Please feel free to send us a private message through social media, so we can better assist you. Be sure to include your Google review in the message: #64256492.
- Facebook (facebook.com/BestBuy)
- Twitter/X (twitter.com/BestBuySupport)
- Instagram (instagram.com/BestBuy)
Kindest regards,
^Bobby
Mona B
September 22, 2024
2 out of 5
No one helped me
Response from Best Buy
September 22, 2024
Hello, Mona,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64231953. We look forward to hearing from you.
Regards,
^Deysha