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Services Offered
Geek Squad Services
Apple Shop
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2642 reviews)
Dirt B
June 26, 2026
5 out of 5
Everyone was very knowledgeable about what they were talking about
Amy B
June 26, 2026
1 out of 5
Came to this location for laptop. Was greeted at door and was expecting a sales person to help. Instead I was helped by a pushy at&t cell phone representative. Didn't really have computer knowledge, just pointed and assumed i wanted the cheapest one! As we were looking at computers at&t representative started his sales pitch. I told him I was not switching and I was there for computers not cell phones. He abruptly said well if your happy with price that's on you and walked away....um ok. You need to find a better business model because being hounded in a store is not right! I was so upset I could barely continue until I had a lovely older gentleman help us that was a best buy employee.
Cell phone reps should not be in that store! Nor should I be pressured to buy , which i feel on numerous occasions.
Check your business practices! No wonder your parking lot is empty!
Response from Best Buy
June 26, 2026
Hi,
Thanks for taking the time to detail your experience. It's unfortunate that you felt pressured, that's never what we expect to hear. We would like to speak with more and document your concerns.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 178528 in your message to us.
X: https://bby.me/fvWYFg
Facebook: https://bby.me/vYOHLY
Instagram: https://bby.me/FBCUME
Justin B
June 14, 2026
2 out of 5
slow customer service
Response from Best Buy
June 15, 2026
Hello Justin,
Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #172618 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/OYJOCr)
• Twitter/X (https://bby.me/hKNQNb)
• Instagram (https://bby.me/ekqwAL)
Noreen K
June 09, 2026
4 out of 5
Very helpfull