Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2560 reviews)
Najah A
August 26, 2025
5 out of 5
This was one of the better shopping experiences I've had the pleasure to enjoy. I was pointed in the direction of small appliances and was allowed to peruse the isles and appliances in peace. No pushy sales person interrupting. A really peaceful shopping trip
Walter P
August 18, 2025
1 out of 5
Went to look at a Samsung s9 pad that was in stock. Couldn't find the show model and was informed they we're in stock, but I would have to wait 45 minutes at the Geek Squad to see one. Went across the street and bought one at Sam's. Next chapter 11.
Response from Best Buy
August 18, 2025
Good Afternoon, Walter.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience when looking to purchase your tablet. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #31382" for reference. You can find us here:
Twitter(X):
https://bby.me/j3pdpl
Facebook:
https://bby.me/te9v5v
Instagram:
https://bby.me/7yivdx
Kind Regards,
^Ryan
Robert P
August 18, 2025
4 out of 5
Great sales and product didn't have to wait around great people helped me get the best deal possible
Beth P
August 08, 2025
1 out of 5
I’m not sure where to review Geek Squad so here it is. Take my advice and listen to the agent at Geek Squad if you have Apple: Just go to an Apple Store. We couldn’t get same day help even with an appointment because the tech was scheduled to leave. Then we were told it is always better to go to Apple than Best Buy anyway. An absolute waste of time but at least I know there’s no need to return to Best Buy.
Response from Best Buy
August 09, 2025
Good Morning, Beth.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We can understand your disappointment with how your visit went. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#26533" for reference. You can find us here:
Twitter(X):
https://bby.me/hyzevk
Facebook:
https://bby.me/g4iqwl
Instagram:
https://bby.me/igqotz
Kind Regards,
^Trey