Best Buy Monroeville

We stopped by Best Buy on a mission: find my wife a Bluetooth noise-canceling headset so she could finally tune me out in style. (Hey, this evens us out with my selective hearing) The staff was fantastic. super knowledgeable, patient, and genuinely helpful in guiding us to the right headset. Big kudos there. Now, the phone service reps in-store? A bit much. After politely declining a pitch to switch providers (after they couldn't match our existing service price), we were hit with the same spiel again just ten minutes later by another rep. Felt like déjà vu with a side of pressure sales. Not a dealbreaker, but definitely a ding on the experience. On the bright side, we walked out with more than just headphones—we snagged a robot vacuum/mop combo that was "on sale". So now, not only is my wife enjoying peace and quiet, but our floors are cleaner than our communication during a Netflix binge session. Overall, a solid trip with a few bumps. Would shop here again... just maybe wear those new noise-canceling headphones before entering to dodge the phone reps. 😄

This is the only place my family will buy Refrigerator, computers, phones, A clean air appliance. Sweepers. There prices are great, but the employees are amazingly wonderful. I can't forget the Geek squad. They are so helpful and so very smart. They have helped me so many times and I just purchased a Laptop Computer. There really isn't anything I wouldn't buy there, that they sale.. I would recommend them to everyone, which I have done many times. Great employees and always so helpful. Check them out and see for yourself.

I recently made a large appliance purchase from Best Buy. Range, refrigerator ,dishwasher and microwave on the website. After the purchase I scheduled the delivery. The evening before the delivery I received a call from Best Buy saying they could not deliver the range, They say its not available. The representative assured me that the other items would be delivered the next day. I even received a email from her confirming it. So i called later that evening to verify and the supervisor assured me that that the refrigerator would be delivered on time. The morning of delivery I received a confirmation text for they would arrive between 7am to 7 pm.a few hours later I received a call from Best Buy saying they are not delivering anything and it would be another week. I had someone help me move my old appliances to my driveway to make it easier for them to haul the old ones away. They offered a gift card for compensation, only after the order was fulfilled So i cancelled everything and order from Home Depot and they are delivering in 3 days. Never again Best Buy ! Please be careful when purchasing anything from Best Buy that needs delivered. Shop somewhere else if you can

Tech found my job too difficult.