Best Buy can be frustrating when it comes to redeeming credits since there are definitely a lot of issues in the process. Thankfully, RJ completely turned our experience around. He was extremely knowledgeable, patient, and kept a big smile on his face the whole time. He walked us through everything, made sure we understood the steps, and genuinely went above and beyond to help. RJ is the reason we left happy despite the challenges. Huge thanks to him!
Not much stock for VR equipment
This was one of the better shopping experiences I've had the pleasure to enjoy. I was pointed in the direction of small appliances and was allowed to peruse the isles and appliances in peace. No pushy sales person interrupting. A really peaceful shopping trip
Went to look at a Samsung s9 pad that was in stock. Couldn't find the show model and was informed they we're in stock, but I would have to wait 45 minutes at the Geek Squad to see one. Went across the street and bought one at Sam's. Next chapter 11.
Response from Best Buy
August 18, 2025
Good Afternoon, Walter.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience when looking to purchase your tablet. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #31382" for reference. You can find us here:
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https://bby.me/j3pdpl
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Kind Regards,
^Ryan