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Services Offered
Geek Squad Services
Apple Shop
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2657 reviews)
Alex L
August 12, 2026
1 out of 5
They took 200 dollars from me for the membership and then proceeded to not fix my computer because they did the exact processes on it that I said wouldn’t work and then said they couldn’t help me. I talked to customer service for a refund and they gave 20 dollars back for my trouble of having my pc gone for 3 days and them not doing anything to it. I’m pissed off.
Response from Best Buy
August 12, 2026
Hello, Alex,
Thank you for sharing your concerns on the My Best Buy Total membership and the refund after a diagnostic service was provided on your computer to attempt to fix the concern you were having didn't work out. We understand that not getting a full refund for the membership as the service cost is removed when the membership is returned as the diagnostic is covered by the membership can be difficult. Please reach out to us to share more on your concerns to any of our social media profiles below with Review 202168.
Facebook (https://bby.me/wdRcVJ)
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Instagram (https://bby.me/PB5MIQ)
Bill F
August 11, 2026
5 out of 5
Bought a new phone. Staff was exceptionally friendly and willing to stay past their assigned quitting time to get the data transfer completed. Could not be more impressed.
Chris H
August 07, 2026
5 out of 5
Way different then BestBuy of the past..
Nonie C
August 06, 2026
5 out of 5
I want to give a huge shoutout Keanan in the car audio department. My installation was initially less than smooth - mainly an unexpected issue where I couldn't see the screen with my sunglasses on. Through all of it, Keanan was patient, knowledgeable, and genuinely empathetic — he never made me feel like a hassle, and he related to my sunglasses issue right away instead of brushing it off. He worked with me until we found the right unit, and I couldn't be happier with the result. This kind of product knowledge combined with real customer care is hard to find.