Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2674 reviews)
Dj B
October 21, 2026
3 out of 5
Walked in to view a TV I wanted to buy. There wasn’t one on display u8000h 65 Samsung. Most on display were high end TVs. I looked at others in the 55 inch. After making my decision I had to ask someone for help he said they had one but in the back so I bought it and decided to have it delivered as it probably wouldn’t fit in my car. They said delivery set for Tuesday 2 days later. It didn’t come until Thursday for some reason 4 days later. It just wasn’t a smooth transaction all the way around but I guess that’s par for the course if you don’t expect much you won’t be disappointed when it happens. It’s a nice TV for the money though. Not everyone wants to spend thousands on a TV 📺
Response from Best Buy
October 21, 2026
Hey, there!
Thank you for taking the time to provide us with your feedback. We understand the importance of receiving your new TV when expected. Our team is happy to look into this for you. Please send us the details via social media. We can be reached on any of the following platforms:
Facebook (https://bby.me/paDp0l)
Twitter/X (https://bby.me/Rn7Efg)
Instagram (https://bby.me/nCXETh)
Please mention your “Google Review #241270” when sending us a message on social media.
ELO
October 13, 2026
1 out of 5
Not enough people working there. Shelves poorly stacked. Technician did NOT know their equipment. Ten years ago it was a very good store. Walmart and Kmart are better rated than Best Buy. Out of 100% i give them 5%. The Technician walked around shelves then walked away. I left with no help.
Response from Best Buy
October 14, 2026
Hi,
Thanks for reaching out and sharing your experience. We understand how concerning it is when there is no one available to help. We would feel the same way. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/iBFg18)
Twitter/X (https://bby.me/F3s6rA)
Instagram (https://bby.me/RL47e9)
Please mention your Google review # #237843, so we can review this further with you.
Brian L
September 23, 2026
5 out of 5
Pre-ordered, in and out in minutes.
Rich O
September 10, 2026
3 out of 5
They had what I needed but there was nobody around to help me choose