The staff was very friendly and helpful
Samantha M
November 13, 2025
Called prior to traveling here for an iPhone repair that is covered by Allstate insurance to be told they’re not able to repair it under my warranty when it was a confirmed repair location under my coverage.
Response from Best Buy
November 13, 2025
Hello, Samantha,
Thank you taking the time to reach out to us here. We understand how important a repair can be, and we would be happy to take a closer look into this. To continue, please send us a private message or DM at the following Social Platforms with Google Review # 68733.
Facebook (https://bby.me/po4brl)
Twitter/X (https://bby.me/ldra9j)
Instagram (https://bby.me/tdr4qi)
We look forward to assisting you there.
Did an exchange for a Ultrawide oled monitor. We dealt with James and I couldn’t be more impressed with his excellence customer service and positive demeanor. Our local Best Buy is usually pretty standard (I.e., you walk in and get your merchandise, no one approaches you to help). My experience with this Monroeville location is much different. We walked in a James helped us out from start to finish, he even loaded up the monitor in our car. Highly recommend this location!!
My husband was able to get an excellent deal on a microwave