Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2579 reviews)
Patty G
November 17, 2025
5 out of 5
Taylor the manager went above and beyond to help my mother with a new flip phone. Courteous and respectful
Anonymous
November 16, 2025
1 out of 5
Waited around for 40 minutes looking for assistance and received no help. Asked for help up front and still, nothing. Not that busy and overall just very frustrating. Guess I'm going to Walmart :(
Response from Best Buy
November 16, 2025
Hi there,
Thanks for sharing this review. We're concerned to hear that you didn't receive the assistance you needed in our store, which we understand would be disappointing. If you'd like to share additional feedback with us or need further assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/zak1in), Twitter/X (https://bby.me/gtp5y7), or Instagram (https://bby.me/7dsgvx) so we can help. Please include the Google Review reference number #70197 when reaching out.
Ron N
November 14, 2025
5 out of 5
The staff was very friendly and helpful
Samantha M
November 13, 2025
1 out of 5
Called prior to traveling here for an iPhone repair that is covered by Allstate insurance to be told they’re not able to repair it under my warranty when it was a confirmed repair location under my coverage.
Response from Best Buy
November 13, 2025
Hello, Samantha,
Thank you taking the time to reach out to us here. We understand how important a repair can be, and we would be happy to take a closer look into this. To continue, please send us a private message or DM at the following Social Platforms with Google Review # 68733.
Facebook (https://bby.me/po4brl)
Twitter/X (https://bby.me/ldra9j)
Instagram (https://bby.me/tdr4qi)
We look forward to assisting you there.