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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2646 reviews)
Cheryl V
July 09, 2026
5 out of 5
Corey was AMAZING!!! I spent 3 hrs looking at every single refrigerator and washing machine, reading reviews, comparing prices.
Quaionna
July 06, 2026
3 out of 5
I like best buy just make sure when they offer a warranty that you pay attention. Because sometimes when you purchase something that you got on sale, like during Christmas, and you purchase a warranty, and they don't have that same thing in stock. Or, let's say you purchase an Oculus that came with a Batman game, and you got it on sale, and then something happened to the Oculus, and then you bring it back, and they only have the actual Oculus 3.That didn't include the Batman game cuz you got that on sale. They're going to try to make you pay the difference but good thing with me. I spoke with a manager and they were able to help me out
Response from Best Buy
July 06, 2026
Hello,
thank you for the review. We understand your frustration with the warranty.
e would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 183824
Betsy G
July 06, 2026
4 out of 5
Had what we needed, bought online for curbside service, but they were short-staffed, so had to go in to collect. Unfortunately, they still hadn't picked the items from the warehouse, so that wasn't helpful. They apologised, but the point of online ordering for curbside pickup is expediency, not delays.
Dirt B
June 26, 2026
5 out of 5
Everyone was very knowledgeable about what they were talking about