Pittsburgh0535
March 12, 2026
Choose a different location or got to Walmart or target. Horrible location. They’ll just leave you sitting for 30 minutes to open a case to BUY a product.
Response from Best Buy
March 13, 2026
Hello.
We can understand wanting to get help to unlock a secured product for you. If you have any questions, or would like to add anything, please send us a private message on social media. Be sure to also reference your review number, which is 128754, when reaching out. Thanks for your time.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Saw an item on Best Buy web page and I selected option to show in stock items only.
When I saw item I wanted was in stock at the Monroeville store, drove to purchase. BUT when I got ti Monroeville store wasted the no longer sell the item, even though it was online as in stock.
Response from Best Buy
March 01, 2026
Hello, John,
Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you.
In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/dsp5gv), X/Twitter (https://bby.me/wvoqg7), or Facebook (https://bby.me/2sv0sw). Please send a message with the full details of your situation. Also add Google Review 124225. We look forward to hearing from you.
Barryk30
February 26, 2026
Bought an open box item described as excellent with all.origanl items. Received and item that looked to be used that last couple years. Scratches on the screen, plastic staid black, missing thumbstick covers, sticker residue on the back. When I returned it the employee even stated the item should have been sold and said Bestbuy hires anyone anymore and isnt surprised.
Response from Best Buy
February 27, 2026
Hello. Thank you for your feedback regarding your recent purchase. If you need any assistance or would like to get this documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
When reaching out, please be sure to mention it is in response to Google Review number 122374.
Thanks!
Thomas L
February 20, 2026
I loved how the gentleman was patient and knowledgeable with the right computer was good for me . I was very pleased in Monroeville.