Barryk30
February 26, 2026
Bought an open box item described as excellent with all.origanl items. Received and item that looked to be used that last couple years. Scratches on the screen, plastic staid black, missing thumbstick covers, sticker residue on the back. When I returned it the employee even stated the item should have been sold and said Bestbuy hires anyone anymore and isnt surprised.
Response from Best Buy
February 27, 2026
Hello. Thank you for your feedback regarding your recent purchase. If you need any assistance or would like to get this documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
When reaching out, please be sure to mention it is in response to Google Review number 122374.
Thanks!
Thomas L
February 20, 2026
I loved how the gentleman was patient and knowledgeable with the right computer was good for me . I was very pleased in Monroeville.
Douglas S
February 17, 2026
Had to get a laser disc cleaner for my PS3 to play my black ops 1
And they don't have pennies
Tell them to give you a nickel then