Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2589 reviews)
BJ C
December 06, 2025
5 out of 5
They sold me a new 40" TV for $90. How could I not give them 5 stars?
Patrick D
December 05, 2025
1 out of 5
Standing around in the store waiting for an employee so I go ask the security girl at the front if they had anyone working here. She says we have two, ones on lunch and another is helping a customer." Ive been watching this employee help the other customer for 20 minutes. How does a multi million dollar company have zero employees? Dont waste your time here.
Richard S
December 03, 2025
5 out of 5
Good customer service
Rick S
November 23, 2025
1 out of 5
Went in to buy smart watches for Christmas the lady said someone would be with us shortly. Waited 30 minutes nobody came. Asked a few employees but they were unable to help us and 1 said I'll add you to the que. What que there was 4 people in the store and 6 employees standing by the door.