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Best Buy Monroeville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2552 reviews)
Marilyn W
July 17, 2025
5 out of 5
This is the only place my family will buy Refrigerator, computers, phones, A clean air appliance. Sweepers. There prices are great, but the employees are amazingly wonderful. I can't forget the Geek squad. They are so helpful and so very smart. They have helped me so many times and I just purchased a Laptop Computer. There really isn't anything I wouldn't buy there, that they sale.. I would recommend them to everyone, which I have done many times. Great employees and always so helpful. Check them out and see for yourself.
Tom U
July 16, 2025
1 out of 5
I recently made a large appliance purchase from Best Buy. Range, refrigerator ,dishwasher and microwave on the website. After the purchase I scheduled the delivery. The evening before the delivery I received a call from Best Buy saying they could not deliver the range, They say its not available. The representative assured me that the other items would be delivered the next day. I even received a email from her confirming it.
So i called later that evening to verify and the supervisor assured me that that the refrigerator would be delivered on time. The morning of delivery I received a confirmation text for they would arrive between 7am to 7 pm.a few hours later I received a call from Best Buy saying they are not delivering anything and it would be another week. I had someone help me move my old appliances to my driveway to make it easier for them to haul the old ones away. They offered a gift card for compensation, only after the order was fulfilled So i cancelled everything and order from Home Depot and they are delivering in 3 days. Never again Best Buy !
Please be careful when purchasing anything from Best Buy that needs delivered. Shop somewhere else if you can
Response from Best Buy
July 16, 2025
Good Afternoon, Tom.
Thank you for leaving a Google Review. We appreciate your feedback. We can understand how frustrating multiple order issues can be. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#16452" for reference. You can find us here:
Twitter(X):
https://bby.me/5he9nv
Facebook:
https://bby.me/tlj913
Instagram:
https://bby.me/kowu2w
Kind Regards,
^Trey
Robert L
July 12, 2025
3 out of 5
Tech found my job too difficult.
Theodore S
July 09, 2025
5 out of 5
very good costumer service