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Frequently Asked Questions About Best Buy Monroeville

How do I check product availability at the Monroeville Best Buy?
How do I check my order status?
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Monroeville stores’ holiday hours?

Recent Reviews

4.0
(2531 reviews)
Faizan H
May 01, 2025
1 out of 5
Came here to return one item and I was told to wait till a cashier came. Stood there for 10 minutes watching multiple workers walk around and yet nobody came to the checkout out desk. The queue went from being just me to 4 more people waiting behind me. This type of customer service is a shame. The corporate needs to revise their hiring policy. If your employees do not want to interact with customers then they shouldn’t be there.
Frank C
April 26, 2025
3 out of 5
Didn't have enough stuffb
Ethan M
April 25, 2025
5 out of 5
Good selection of routers
David B
April 10, 2025
5 out of 5
I came to this Best Buy location hoping to view an Open Box refrigerator that I saw listed online. When I entered the store, Taylor greeted me and asked what I needed. I explained what I was looking for and she directed me to the open box refrigerators which were right next to the front door. I found the model that had been listed online and it was actually a lot cheaper than the online price. I asked Taylor about delivery options and she said that I could get it delivered. She then asked if I wanted to purchase it and when I confirmed that I did, she called for a store associate to help me. Gabriel came over and he was also very helpful in explaining the warranty options and getting my delivery setup. This was a fantastic experience and this was all within the last half hour the store was open that day.

About Best Buy Monroeville

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