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Best Buy Monroeville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2637 reviews)
Joe B
June 05, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
A R
June 04, 2026
1 out of 5
Walked in to buy a new computer. Only one sales person was with a customer. Waited for help from the others standing around. Person at the front door pointed at the computers for me. Was never approached by anyone. Walked around the store looking for help. No one was to be found. Left after 20 minutes. I’ll take my money elsewhere.
Response from Best Buy
June 04, 2026
Hello ,
We can understand how you would feel if you had an excessive wait to make a purchase. We would like to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #160824 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/SafGvp)
• Twitter/X (https://bby.me/cx5Kwv)
• Instagram (https://bby.me/zRNmrd)
T&D
June 03, 2026
1 out of 5
Worst Best Buy location. Rude, uncaring staff. Go anywhere else!
Response from Best Buy
June 03, 2026
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/m888L5), X/Twitter (https://bby.me/4v53Q3) or Facebook (https://www. https://bby.me/x5PPJy) with the full details of your experience. Also add Google Review 160581. We look forward to hearing from you.
mary c
May 29, 2026
5 out of 5
i recently came in to buy a computer and received excellent customer service! Sales professional Steve helped me select the right Mac for my needs, and he thoroughly explained the differences in the available Mac laptops! He even arranged for my new computer to be shipped directly to me the next day!
I followed through with the Geek Squad to learn how to set up and use my new Mac. i received patient and expert guidance from Ben! He showed me —on several different visits—how to do on my Mac what i can do on my I-phone. As a senior citizen, this instruction was very much appreciated!
Thank you, Best Buy, for employing professionals like Steve and Ben! 😊