I was pricing things and the guy for my car radio really helped me with an estimation for my jeep. They where wonderful, from the door , to the back of the store, then to the side ,lol
Went for a car stereo in stall and the people there were very knowledgeable about car.Stereos , the girl at the counter was very , very rude and suggested that I buy another stereo and have it installed
Response from Best Buy
July 08, 2026
Hello,
Thanks for taking the time to share your feedback with us. When shopping for a new car stereo, it certainly is important to know that you're getting one that will not only work for your vehicle, but also the parts needed. We understand having the employee that you spoke with act this way, wouldn't be a welcome experience.
We'd like to look into this with you, if you can send a private message on one of our social media platforms, Facebook (https://bby.me/PUbOZJ), Twitter/X (https://bby.me/MCBvRY), or Instagram (https://bby.me/q1RgSZ). Please also include a reference to your "Google review #184680" in your message.
Bought a computer
Had 14 days to return
On day 14 tried to return tried to return to some random gift card.
Asked for a store credit they said no
Told me I could only go pick something immediately and buy instantly
This was after customer service told me I could return it on the phone without problems
Everybody in the store is really nice always ready to help. It’s where I get all my sports cards.