Frequently Asked Questions About Best Buy North Fayette
How do I check product availability at the North Fayette Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Fayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Fayette stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Fayette Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2846 reviews)
Mary M
October 13, 2025
5 out of 5
Great customer service
Donna T
October 13, 2025
5 out of 5
Went in to buy a laptop and Vince made it fast, easy, and painless. Very helpful and friendly
Justin O
October 12, 2025
1 out of 5
Went in to pick up one thing. In the 10 minutes I was there i was bothered by two at&t salespeople. Then at the register I they attempted to upset me 3 things. And I lost count of how many upsells I had to decline on the keypad. Enough already.
Response from Best Buy
October 12, 2025
Hello there, Justin!
We definitely understand the desire for friendly and professional support in store without sales pressure. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #54764 in your message. You can find us here:
Facebook (https://bby.me/wa8v5p), Twitter/X (https://bby.me/u9bz3q),
Instagram (https://bby.me/i4obtz).
We hope to hear from you!
Ashley B
October 08, 2025
1 out of 5
Geek Squad in Robinson had my sons Xbox for over a month, I reached out twice for status. I reached out today for them to tell me after a month I can pick up a new one. When did they realize this? I didn’t get an email or phone call like they said I would. Very frustrating! I paid a lot of money for the warranty just to go without the product for a month and 0 communication about the status 😡
Response from Best Buy
October 08, 2025
Hello Ashley,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/tnsq55), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 53156.
Kindest Regards.