Joanne L
November 19, 2024
Absolutely horrible paid off my current phone and y'all are refunding my payment lied never told me had to put a down payment on a new device to trade in Absolutely horrible
Response from Best Buy
November 19, 2024
Hi Jojo,
Thanks for sharing this review with us here. I'm concerned to hear about this experience and that there were some issues with the payment that you made to pay off your device, which I understand would be frustrating. We'd be happy to discuss this further with you to assess the situation and ensure this is addressed, as well as see what we can do to rectify this. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64445752 so we can assist.
Thanks,
^Caleb
Flávio L
November 16, 2024
A melhor loja de eletronicos que visitei em Pittsburg. Impressionante o show room. Os precos sao elevados porque sao todos itens de excelente qualidade. Uma visita que vale a pena. Jogos, tvs, audio, casa e cozinha, smartphones, tudo que for eletronicos vc encontra la.
I enjoy the store but the staff has always been great to work with. I do wish they had some more on the shelves tho, that's the only reason they don't get 5 stars.