Best Buy Montgomeryville

Having an AI voicemail is absolutely horrible. Going around in circles for minutes because they dont know anything and can't actually understand or help. Ridiculous and unnecessary 🤨😒 Edit* On top of that, after finally getting on with a real person, she tells my boyfriend they have Pokémon cards in stock for in store pickup, he drove over an hour and they had nothing, not even loose packs. Wasted time and gas because nobody knows what they're doing smh

On 11/5/26, I was at Best Buy in Montgomeryville, PA for the midnight opening for sale of Zelda Ocinara of Time. I hadpreordered my game for game pickup. Just wanted to say thank you to Best Buy for opening at midnight for such a very important game to for all gamers. There was not a single person in line and probably 225 to 250 is my guess(got there at 11:30 and 200 people and another 50 lined up after) without a smile of the built up of excitement you would see when look at anyone. The air was filled with this energy like I just had a cup of coffee of my favorite coffe. I engaged with a few people in line who were parents, dad with 12 year old son, college kids, teenagers. One person shared his collection in photos of his neatly organized systems and games for each with his 12 year old son who beat the original Zelda on old Nintendo.. Just want to thank Best Buy for an incredible job tonight and the staff kept us informed and positive energy and good vibes! All products said to be in stock were and they had 40th anniversary Zelda Switch 2, pro controllers for the Zelda 40th and more. Sure these things sold out and staff let us know walking through the line( not right away so they definitely had some and probably a few more than I though! but nobody really cared because we were almost all there for the game! People who came early no doubt got their systems and controllers and they had huge smiles walking through parking lot past us with large bags. Thanks again…!! 5 stars to your store!, 5 stars to the staff! who was friendly, kind, excited, helpful and showed up to work and be a part of! Thanks Best Buy and I always there and will be apart of any video games, future systems and tvs. I will come to Montgomeryville, PA Best Buy to buy my next games. Again, 5 stars to you and 100% happy with my experience at your store!!

Lucas was very patient showing me different laptops and explaining a lot about each one. We made a decision and went from there. Bringing back to Geek Squad on Friday to transfer files from old laptop.

Great place employee's are very helpful Didn't get the guys name but he was very kind and tried everything to find a particular phone case I was looking to purchase .