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Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2485 reviews)
Zoie B
September 05, 2026
1 out of 5
We purchased a tv and sound bar in store for home delivery 3 weeks ago. Last night we got a confirmation our items were being delivered today. This morning we wake up and it says we have no delivery scheduled. We called and apparently our items are "out of stock". We purchased almost a month ago theres no reason for our items to be out of stock the day of our delivery. Now the earliest delivery is next week. We had our whole weekend planned around this delivery. My fiance took off work and my family is driving 2 hours to my place to help me set up the tv. This is completely unacceptable and disrespectful to my time. Never order best buy home delivery, absolutely worthless.
I will say the employees in store were always helpful though.
Response from Best Buy
September 05, 2026
Hey,
I understand how frustrating it can be to experience issues with your delivery. We'd like the opportunity to discuss your experience and see how we can help. Please connect with us through a private social media message and reference Review #218407.
Facebook (https://bby.me/hw5nZr)
Twitter/X (https://bby.me/9wkvVZ)
Instagram (https://bby.me/yNBxr2)
Oliver R
August 28, 2026
4 out of 5
If you like gadgets this is the place for gadgets.
S B
August 23, 2026
5 out of 5
Jamal E. was incredibly kind and helpful !! :)
Celie
August 18, 2026
1 out of 5
I really miss the days when you could walk into this location and find knowledgeable employees. That store is like a ghost town, there's barely anybody working, and the employee who helped me knew nothing about the product he was showing me yet he kept trying to convince me to buy it. It was a product he said he actually owned, but he barely knew anything about it and could not even answer basic questions regarding it. No thank you.