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Best Buy Montgomeryville
Services Offered
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Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2315 reviews)
John L
April 08, 2025
5 out of 5
Purchased a docking station. Asked a lot of questions. Eric in the computer area was awesom
nirati s
April 05, 2025
1 out of 5
Support staff is inconsiderate. I was looking at the fridge and was asked to let other customer look at it because they had a question.
Response from Best Buy
April 06, 2025
Hello, Nirati,
Thank you for providing your feedback on Google. We understand staff being inconsiderate and ruined your shopping experience is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 65013075", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Andrew D
March 31, 2025
1 out of 5
It has been extremely difficult to get in touch with anyone at a physical Best Buy store. I’m interested in an open-box item, but I live three hours away and need more information before making the trip. Unfortunately, the call center was not helpful—they simply pushed me to order the item online and return it if it wasn’t what I wanted, which is not a practical solution for my situation. I even visited a nearby store to see if they could assist, only to learn that store managers are not allowed to contact other locations.
If obtaining basic product information is this challenging, I can only imagine how difficult it would be to resolve an issue after making a purchase. It’s disappointing to see how much Best Buy’s customer service has declined.
Response from Best Buy
March 31, 2025
Hello, Andrew.
Thank you for reaching out. I can understand wanting to know more information about an item prior to purchasing and we would be more than happy to help assist. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64990220.
Best,
^Allison
Kaitlyn A
March 30, 2025
5 out of 5
Very clean store - even the bathrooms are clean