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Frequently Asked Questions About Best Buy Montgomeryville

How do I check product availability at the Montgomeryville Best Buy?
How do I check my order status?
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Montgomeryville stores’ holiday hours?

Recent Reviews

4.1
(2303 reviews)
sadd. k
March 22, 2025
5 out of 5
Great and knowledgeable kind and helpful staff
Shane C
March 12, 2025
5 out of 5
Usually has better stock than neighboring Best Buys
Joe M
March 01, 2025
1 out of 5
Purchased dishwasher at Best Buy with installation. When installer arrived he stated he could not install unless they added a valve under the sink (water line to dishwasher is not under sink) at a cost of over $200.00. Our dish washer has a dedicated line with a dedicated shutoff valve. Installer stated that did not matter. Called best buy on phone over hour was assured they would send a different installer and it would be installed with out the addition on new/additional valve. Took day off from work same installer showed up, same deal can not install unless valve is installed. On phone with Best Buy for over an hour finally spoke to a rep that stated that the customer service folk from the Philippines should not have promised it could be installed with out valve installed. Wasted two days and still need to buy a dishwasher but not at Best Buy. Since this is Best Buy policy it should best advised prior to sale. Its not the best price if add $200.00 makes me wonder what the next to add on.
Response from Best Buy
March 01, 2025
Hi, Joe, Thank you for taking the time to share this review here, although we hate to hear your dishwasher installation did not go as planned. We can understand your feelings here, and would like to get some more details from you to ensure your feedback is formally documented on a Corporate level for review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64877665. We look forward to hearing from you! Regards, ^Katie
Nicholas M
February 27, 2025
4 out of 5
Great best buy location.

About Best Buy Montgomeryville

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