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Best Buy Montgomeryville
Services Offered
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Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2297 reviews)
Eduardo S
February 10, 2025
1 out of 5
Bad experience of this place.
Response from Best Buy
February 11, 2025
Hello,
Thanks for sharing your feedback. I'm not sure what happened during your visit to prompt your review, but I'd be happy to have our corporate team look into this with you.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on your experience, including the store you visited. If you can include a reference to your "Google review 64800155" also, it'd be appreciated.
Sincerely,
^Melissa
Cody K
February 06, 2025
1 out of 5
Other than the salesman selling us a TV all other staff members were unhelpful.
We were sold an open box TV that was completely inoperable. Upon our return trip staff had two of us struggle to carry the broken TV back into the store without any offer of help. After which we were told to wait in line while we were skipped over multiple times.
I've dealt with many Bestbuy stores in the past and never had an experience remotely related to this. I can not recommend this location. I prefer to travel double the distance to others.
Response from Best Buy
February 07, 2025
Hello, Cody,
Thanks for reaching out and providing your feedback. Returning a defective product should be an easy process, so I can understand your frustration. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64785570". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Yahnee M
February 05, 2025
1 out of 5
Purchased a samsung refrigerator from best but Montgomery ville store 2 years ago called to schedule for repairs... took a day off because I was given a window from 7am 7pm....waited half the day for the repair man to come and tell me I would be charged if he touches my refrigerator. What I was told while scheduling my appointment I had a warranty and everything would be fine In which everything was not fine...I would never ever spend another hard earned penny at best buy any location ever again!
Response from Best Buy
February 05, 2025
Hi, Yahnee,
Thank you for taking the time to share your experience. I understand how challenging it can be when service appointments don't meet expectations, and clear communication is so important. As someone who expects transparent and efficient customer service, I truly understand your concerns.
We'd be happy to hear more about your situation and see what we can do to help. Please send a private message or DM on social media using any of the links below that include your name, phone number, and email address. Please mention your Google Review 64780216.
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/bestbuy)
Kind regards,
^Pre
Jill W
February 01, 2025
5 out of 5
Tony was amazing can’t wait to see him on my next purchase