Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2247 reviews)
Matthew R
September 28, 2024
2 out of 5
I went by multiple weeks since the pixel 9 release and the phones are not on an active display. Only the first time did they have the 9 and 9 pro xl. I would like to see the 9 pro fold before buying but this store's phone displays are awful.
Response from Best Buy
September 28, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I can check out my electronics prior to purchase. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that we can properly document this for you? Please begin your message with "This is in regards to my Google Review 64253474".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Rachel S
September 24, 2024
5 out of 5
I really appreciated Tyrell’s service! He stayed late to repair my broken iPhone screen. Very friendly & would highly recommend!
Henry L
September 21, 2024
1 out of 5
Writing this as I’m in line still waiting. The Geek squad is incredibly slow & they have no idea how to work their own computer…
Response from Best Buy
September 21, 2024
Hi, Henry,
Thank you for sharing your experience waiting for support from Geek Squad in store. I can understand that waiting can be difficult. If you have any concerns we can support you with please reach out to us on any of our Social Media Profiles below with review 64227801 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Hannah G
September 14, 2024
5 out of 5
Really appreciate the assistance I received tonight with purchasing a tv, the employee loaded it into my car with no assistance, pity it’s still sitting in there cause my boyfriend can’t give the same outstanding service 5⭐️