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Best Buy South Philadelphia
Services Offered
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Frequently Asked Questions About Best Buy South Philadelphia
How do I check product availability at the South Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4958 reviews)
Rachel D
August 17, 2025
5 out of 5
Whenever I need new tech or appliances, this is my first stop. The selection is massive, and the staff always helps me find exactly what I need. Shopping here is always a smooth experience.
Chris L
August 15, 2025
5 out of 5
Literally some of the best customer service I have ever had on planet earth. there was a little mishap on their end - not the end of the world. But the Manager and employee I dealt with were apologetic, honest and went above and beyond to make the situation right... most importantly: the TV I finally ended up with is incredible. Made my weekend. Thank you
Blake S
August 15, 2025
1 out of 5
Don’t come to this store!!!! I came here today looking to buy a gaming keyboard and mouse. I stood over the electronics section for an hour but no sales rep came over to see if I needed anything. They were to busy on their phones and talking to each other. Only person that came to talk to me was a sales rep from AT&T trynna sell me a phone plan. The ginger manager at the front tells me that he has to tell the workers to interact with the customers, if he doesn’t tell them then they won’t help you… I highly recommend that you save your time and money and find another location to go to.
Response from Best Buy
August 15, 2025
Hi, Blake,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when looking for assistance in store. I can understand expecting timely support.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/zn1qtd), Twitter/X (https://bby.me/vgxu8v), or Instagram (https://bby.me/r4nhil).
Please reference “Google review #29695” when reaching out.
Regards,
^Ravi
Hiwot
August 13, 2025
5 out of 5
Great customer service!