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Best Buy South Philadelphia
Services Offered
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Frequently Asked Questions About Best Buy South Philadelphia
How do I check product availability at the South Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4875 reviews)
roxanne w
March 28, 2025
5 out of 5
The Computers section has some great employees, helped me pick out a nice new monitor to game with! Thank yall!
Klee K
March 26, 2025
1 out of 5
Every time I come here the shelves are empty and the employees act like they don’t want to be there… and you wonder why brick and mortar stores are closing ..
Response from Best Buy
March 26, 2025
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64971693" and share your full name, email, and phone number.
Thanks,
^Vanessa
Jim C
March 23, 2025
1 out of 5
Ordered a decent laptop on sale on Saturday and could not pick it up immediately because I had to go to the hospital the next day. Went to pick it up the following Saturday and they told me the order was cancelled since I didn't pick it up Friday. Staff looked to see if they had another one and no more were available. They did not assist in letting me order another one online. This is why people order online and get it shipped.
Response from Best Buy
March 24, 2025
Hello,
Thanks for sharing your feedback with us. Getting a new laptop should be exciting, though I understand not being able to get this immediately and then finding that the order had been cancelled, isn't ideal. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and order number. Please also refer to your "Google review 64961249" in your message.
Sincerely,
^Melissa
Cindi C
March 23, 2025
5 out of 5
There's the greatest difference between their merchandise if you understand it. The prices are as applicable.