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Geek Squad services available at a nearby store.
Use the appointment scheduler to get to the right location for you
Best Buy South Philadelphia
Services Offered
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Frequently Asked Questions About Best Buy South Philadelphia
How do I check product availability at the South Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5067 reviews)
Daniel M
March 20, 2026
2 out of 5
Overall I got what I needed but the staff showed no quality in their service. They were dismissive and rude, and made me feel like a nuisance for being there.
Response from Best Buy
March 20, 2026
Hi Daniel,
Thanks for sharing this review. We're glad to hear you got what you needed, though we're concerned that the service you received didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/ALDb6e), Twitter/X (https://bby.me/RqfuGR), or Instagram (https://bby.me/2H3Nc0). Please include the Google Review reference number #132812 when reaching out.
Michael S
March 20, 2026
2 out of 5
Rude and unhelpful staff. Made me feel like asking questions was a bother to them.
Response from Best Buy
March 20, 2026
Hey there, Michael,
We understand your concerns with your interaction with our staff. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/4T04N2), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##132811"
Ethan R
March 13, 2026
1 out of 5
EVERYTHING YOU SELL ONLINE MUST ALSO BE AVAILABLE IN STORE. HAVE SOME SENSE OF URGENCY PEOPLE.
Can't even leave the store with a functioning cell phone. The prepaid cards don't allow new numbers.
Liz L
March 07, 2026
5 out of 5
I was dreading getting a new phone because in the past the process has always been a nightmare. With pushy salespeople, issues with transferring phones, I kept putting off getting a new phone until I absolutely had to. My phone was acting up so I decided it was time to get a new one. I went to Best Buy on Columbus blvd Wednesday March 4 and could not be happier with the customer service and care I received. I feel bad because the two guys that helped me, I didn't get their names, but I hope the manager reading this knows who was working that shift. One of the guys was training, he was super friendly and personable. The other guy, his name may be Nathan, made the process so easy. He walked me through options on which phone made sense for me, was patient with questions I had, and helped me set up the phone. Everything was seamless. I would definitely go back to this Best Buy and recommend to anyone else. Thanks for the great service!