Frequently Asked Questions About Best Buy South Philadelphia
How do I check product availability at the South Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4996 reviews)
Omar
November 09, 2025
1 out of 5
Me andy dad tried pay my Lenova at geek squad and there one men keep talking for hours and I was waiting like I came at 3:pm and right now 7:33
Response from Best Buy
November 10, 2025
Hi, Omar,
Thank you for sharing your review. We would like to learn more about your recent visit to see Geek Squad, as it does not appear that you received the experience we aim to provide.
Please private message us on Facebook (https://bby.me/1q1uxk), Twitter/X (https://bby.me/9z2nqd), or Instagram (https://bby.me/zdesrt). When reaching out, please include "Google review 67057."
Pixycut
November 08, 2025
5 out of 5
Geek squad yeah.
Watta K
November 06, 2025
5 out of 5
The staff at this place are so helpful!! Firstly they greet you at the door with genuine interest about your concerns. I was assisted by two staff in the back who were so patient, helpful and just overall displayed a passion for the work they do. They were so knowledgeable steering me in the right direction. Shoutout to Hermes and Nick!! See y’all soon ✨
Ryan Y
October 27, 2025
5 out of 5
Staff was very helpful and courteous. Very happy with my retail experience, and I'm usually not. 😁