Frequently Asked Questions About Best Buy South Philadelphia
How do I check product availability at the South Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1060 reviews)
Leeki B
February 17, 2026
5 out of 5
I frequently go to this particular store for my electronic needs. I’ve purchased Many items from this store. Most of the time Staff is helpful and knowledgeable of the products. Jamana help us this last time. She was friendly and answered all our questions.
Dean D
February 15, 2026
3 out of 5
The store was not very well stocked in the PC section, and they were over staffed with sales people, resulting in getting checked in on way too frequently. While browsing games in the PlayStation area, one roving AT&T sales person and his trainee would not leave me alone after I politely declined and rudely insisted on prying my phone details out of me and trying sign me on a mobile plan on the spot. This was over one minute of me saying "no, I'm happy and not changing plans" and him interrupting me and assembling an offer on his tablet. I just wanted to browse games, but his badgering drove me out of the store.
Response from Best Buy
February 15, 2026
Hey there, Dean!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience trying to browse uninterrupted. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #117614" for reference. You can find us here:
Twitter(X):
https://bby.me/i3ztm4
Facebook:
https://bby.me/5a6m3j
Instagram:
https://bby.me/0zkctn
Jorge A
February 08, 2026
5 out of 5
The cashier was delightful and friendly. I was in and out with my high quality T.V.