Went to pick up the second part of an order , showed my pickup number, and order was nevertheless ready and never found, the 7 different reps of personnel couldn’t find the order. .
Unbelievable, after 40 mins of waiting, we had to leave without my order..
Special thank you to Jabil AT&T rep / mobile department at the Roosevelt blvd Best Buy.
wanted to recognize an employee at Best Buy who truly went above and beyond.
I originally came in while switching carriers and what turned into a simple upgrade became a two-day headache involving multiple companies, returns, ports, account issues, internet changes, and getting my original service restored.
Even after it became clear there was no sale left for him, he still took the time to help me through everything with patience, kindness, and professionalism. He never made me feel rushed or like I was a burden. He genuinely cared and helped me solve a stressful situation that I could not have figured out on my own.
In a time when good customer service feels rare, this level of integrity stands out. Jabil, thank you for being such a good human and representing your team so well. Best Buy is lucky to have you.
They moved, I never got the t. V.
When you walk in your greeted. The lady was so nice and pleasant. I got serviced fast. The young lady in the computer section was so helpful. I enjoyed my experience here. I’m happy with my purchase.