From the moment that I stepped in it great, but it takes a few minutes to find someone to help me but at end it was an outstanding experience,at this time of the year best buy need to have more associates in the floor. Samsung TV 70" and Samsung galaxy s25 Ultra +case
Mohammad A
November 19, 2025
Great staff and also great inventory
I bought an Xbox series x a couple months back, was in the process of moving at the time so didn’t have the chance to open it till now and it’s been a terrible experience trying to get it to stay on, I did the offline update and now it freezes and lags and I can’t even return it since it’s past 60 days never buying a console here again.
Response from Best Buy
November 17, 2025
Hello. Having an item fall defective shortly after purchase is far from ideal. Please feel free to reach out to us on Facebook (https://bby.me/vus9rb), Twitter/X (https://bby.me/rk72ke), or Instagram (https://bby.me/adgcdy) and one of our agents will be happy to look into this and see what options may be available. Please also include Google Review number 70598 when reaching out. Thanks!