This is the most terrible store in the USA, if you want to buy something on their website using their PCrichard card, you need to go through 10 circles of hell. Irresponsibility , negligence, impunity !!!! Every day you have to call and prove that you are not a scammer, but a real buyer.
Richard M
November 04, 2026
Drove all the way here because it said online they had 2 MacBook neo’s only to find there’s no stock. I’ll order off Amazon when I get home
Response from Best Buy
November 04, 2026
Hey, there!
Thank you for sharing your experience with us. We understand the importance of feeling confident that the products you're interested in will be available while shopping in store.
Our team is happy to address this with you. Please send us a message via social media. Our team can be reached on any of the following platforms:
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Please mention your “Google Review #248498” when sending us the details on social media.
EDGARD C
November 01, 2026
I had a great experience.. Eddie was very professional! I would definitely recommend this Best Buy at Northeast Philadelphia to others!
Alchemist C
November 01, 2026
When i walked in the store I was greeted by SALENA she was an amazing associate she helped me find this power bank for my child's Halloween Costume. She was friendly, professional & amazing..she deserves a raise she saved my son's Halloween. Thanks SALENA !!