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Frequently Asked Questions About Best Buy Ne Philadelphia

How do I check product availability at the Ne Philadelphia Best Buy?
How do I check my order status?
My local Ne Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ne Philadelphia stores’ holiday hours?

Recent Reviews

4.2
(4963 reviews)
Ms J
April 13, 2025
5 out of 5
I bought a laptop, and they set it up for me. Great prices and service!
Tanisha D
April 06, 2025
1 out of 5
Made an appointment with Geek Squad and arrived at my appointment time and they were closing. I was told this is just what happens. Sorry, they said the scheduling system allows appointments after operating hours….what? How is that even possible? Very disappointed.
Response from Best Buy
April 07, 2025
Good Morning, Tanisha, We absolutely understand how you are feeling after arriving for your appointment, only to not receive the service you needed due to store hours. We would love to review this further with you and work to assist. Please feel free to contact our team by privately messaging us on social media. Make sure your message includes your full name, phone number, email address, and Google review: #65016554. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Sabin Z
March 31, 2025
4 out of 5
Friendly staff and I was quickly in and out in 5min with the router I wanted.
Mazen E
March 28, 2025
5 out of 5
AJ really knows his stuff, I went in there to buy the meta quest 3s and he just had so much knowledge I’ve literally never seen someone in retail so passionate about a product it was so refreshing to see. I was buying it regardless but our interaction taught me so much. Shoutout to AJ

About Best Buy Ne Philadelphia

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