Frequently Asked Questions About Best Buy Ne Philadelphia
How do I check product availability at the Ne Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ne Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ne Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ne Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4963 reviews)
Ms J
April 13, 2025
5 out of 5
I bought a laptop, and they set it up for me. Great prices and service!
Tanisha D
April 06, 2025
1 out of 5
Made an appointment with Geek Squad and arrived at my appointment time and they were closing. I was told this is just what happens. Sorry, they said the scheduling system allows appointments after operating hours….what? How is that even possible? Very disappointed.
Response from Best Buy
April 07, 2025
Good Morning, Tanisha,
We absolutely understand how you are feeling after arriving for your appointment, only to not receive the service you needed due to store hours. We would love to review this further with you and work to assist. Please feel free to contact our team by privately messaging us on social media. Make sure your message includes your full name, phone number, email address, and Google review: #65016554.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Sabin Z
March 31, 2025
4 out of 5
Friendly staff and I was quickly in and out in 5min with the router I wanted.
Mazen E
March 28, 2025
5 out of 5
AJ really knows his stuff, I went in there to buy the meta quest 3s and he just had so much knowledge I’ve literally never seen someone in retail so passionate about a product it was so refreshing to see. I was buying it regardless but our interaction taught me so much. Shoutout to AJ