Frequently Asked Questions About Best Buy Ne Philadelphia
How do I check product availability at the Ne Philadelphia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ne Philadelphia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ne Philadelphia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ne Philadelphia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5138 reviews)
W's s
December 29, 2025
5 out of 5
I like to get electronics from here,the service is fast and the workers helps you alot and gives you options to purchase.
rodney c
December 28, 2025
1 out of 5
Horrible Customer service it was said that this particular store had i pod max Headphones and they didn't. This was supposed to be a gift for my Daughter Birthday. After making this purchase I will have to wait four days after her Birthday very unacceptable
Sean “
December 24, 2025
1 out of 5
Brought my laptop in for repairs around the holidays. Agent told me it would take some time but I would have it back by the morning of the 24th. The time came and went and I had no updates at all. Tried speaking to the store directly, was constantly put in contact with agents/service people outside the store all telling me the same thing: give it a couple hours before hearing a reply. Was so fed up I had to go back and get my unrepaired laptop along with a refund. Cannot say I recommend for tech support.
Stephen V
December 24, 2025
5 out of 5
The customer service on December 23rd was awesome. You would think the staff have had enough by then. So helpful. It was a great experience.