Frequently Asked Questions About Best Buy North Fayette
How do I check product availability at the North Fayette Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Fayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Fayette stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Fayette Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2838 reviews)
Marcelo C
September 03, 2025
5 out of 5
Great help from Shane.
Amanda C
August 30, 2025
5 out of 5
Bought a PS5 there. Service is always great
Someone is always willing to help.
Yugo I
August 29, 2025
5 out of 5
Super helpful staff.
Ross S
August 24, 2025
1 out of 5
Customer support is lacking. Been dealing with an invoice problem for two weeks. Every person you talk to gives you a different answer. Going to store to see if they can fix. FYI make sure your invoice and account are right before leaving.
Response from Best Buy
August 24, 2025
Hello,
Thank you for the review. We never want to make it difficult to get help with issues. I regret that was the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/y5zqs5), Twitter/X (https://bby.me/0vdl0h), or Instagram (https://bby.me/3t2q81). I’d recommend sending a private message or DM. Please include Google Review 34218.
Regards,
^ Kristy