I bought a Canon, All-in-one laser printer and drove to pick it up. I called when I arrived and they brought it out to my car. It was a quick painless experience. I highly recommend the pick up service. Drive up, text that you are there
and they put it in your vehicle. Eight minutes and back on the road.
I bought my children both stereos and backup cameras for their cars for Christmas. I was assured before I walked out of the store that the stereos had Apple car play and would work in my kids cars. My daughter scheduled her install and we got a call. The stereo that they sold me did not have Apple car play. The install person was wonderful and fixed the issue. I was assured that the install for my son would go smoothly and they had the new stereo ready to go. I just got here and they said that if I wanted the backup camera installed I would have to come back, that I never purchased the backup camera install. This is the worst customer experience ever. I expected better. This is not Best Buy… this is Worst Buy
If you like electronics Best buy is definitely one of the best places to go to. The staff is knowledgeable and helpful whenever it comes to identifying your purchase
Jeffrey H
January 14, 2026
I thought Best Buy was a goner when it comes to retailers but I feel they are doing there best and holding there own! A combination of great knowledgeable staff and being able to see, touch, and try a product before you buy is definitely the right way to go!